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Showing results for "behaviors".

1. Service Expectations and “ALWAYS” Behaviors (pdf file)
   ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/service_expectations_poster.pdf
   January 31, 2014 - Service Expectations and “ALWAYS” Behaviors             Service … Expectations and “ALWAYS” Behaviors CHECK-IN Service Expectations  Acknowledge patients‘ presence … Inform patients of anticipated wait time  Ask if there are other questions Associated “ALWAYS” Behaviors … “ALWAYS” Behaviors HALLWAY Service Expectations Associated “ALWAYS” Behaviors PHONE INTERACTIONS … ALWAYS” Behaviors BEGINNING MIDDLE END OTHER

2. Mutual Support Behaviors | Agency for Healthcare Research and Quality
   ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/handouts/mutual.html
   November 01, 2015 - Curriculum Materials TeamSTEPPS® for Office-Based Care Version Mutual Support Behaviors … Course Research/Evidence Base TeamSTEPPS® Webinars Mutual Support Behaviors … In your group, identify types of behavior that might constitute mutual support or team backup behavior … Generate a list of as many of these behaviors as you can in 5 minutes. … November 2015 Page originally created November 2015 Internet Citation: Mutual Support Behaviors

3. TeamSTEPPS Primary Care Instructor Guide Handout: Mutual Support Behaviors (pdf file)
   ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/primarycare/handouts/pcmutual.pdf
   January 15, 2013 - TeamSTEPPS Primary Care Instructor Guide Handout: Mutual Support Behaviors 9

4. Implementation Coaching | Agency for Healthcare Research and Quality
   ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/implement/activity/coach.html
   June 01, 2023 - Modeling Desired Behavior Effective coaches must model the behavior they intend to reinforce. … Modeling the teamwork behaviors being trained and reinforced will not only demonstrate the behaviors … Coaches should provide feedback when the behavior is still fresh in the team member’s mind. … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.

5. 19-Perioperative-Teams (doc file)
   ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/19-perioperative-teams.docx
   June 01, 2023 - Domain 1: Assembling a Team Behaviors Examples of How To Incorporate Behaviors Into Practice Develop … Domain 2: Managing a Team Behaviors Examples of How To Incorporate Behaviors Into Practice Collaborate … Domain 5: Expanding Team Boundaries Behaviors Examples of How To Incorporate Behaviors Into Practice … Each case study highlights one behavior, but leading successful teams requires a combination of many … Domain 3 Example: Give Them a Voice[footnoteRef:2] [2: Behavior linked to Domain 3] A critical behavior

6. Findings | Agency for Healthcare Research and Quality
   ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3.html
   July 01, 2018 - Patients, family members, and health professionals' experiences with and attitudes about behaviors … Possible facilitators and barriers to those behaviors and roles. … , along with a few self-reports of actual behaviors. … We found little observational research to provide evidence about behaviors that patients and families … the authors found that patients contributed more to the visit when physicians displayed "facilitating behavior

7. Clarifying Objectives When Promoting a Health Care Quality Report | Agency for Healthcare Research and Quality
   ce.effectivehealthcare.ahrq.gov/talkingquality/distribute/promote/clarify.html
   November 01, 2018 - Affect the behaviors of health care consumers. … unless it influences specific behaviors. … Here are the important behaviors for a promotional campaign to focus on: Accessing the report. … So driving these behaviors has to be a primary goal of your campaign. … So you have to keep the last three “use” behaviors in mind as you design your promotional efforts.

8. Strategy 2: Communicating for Improve Quality (Tool 5) (pdf file)
   ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
   June 03, 2013 - The following list identifies behaviors to help clinicians build partnerships with patients and families … Guide to Patient and Family Engagement :: 2 Throughout the hospital stay Invitation behaviors: … Invite patients and families to engage Supportive behaviors: Support patients and families as they … patient and family to use the white board Throughout encounter Throughout encounter Invitation behaviors … Used “teach back”  Found out how much the patient and family members wanted to know Supportive behaviors

9. Lessons From Healthcare Organizations on Improving Patient Experience webcast - Quigley (pdf file)
   ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-patient-experience.pdf
   July 01, 2021 - in CA • To improve patient experience, AltaMed needed to identify and target modifiable provider behaviors … Captured in Patient Experience Surveys • Half of recommendations encouraged existing behaviors, other … half identified new behaviors • Recommendations mapped to behaviors identified in CAHPS & Press Ganey … providers’ efforts • But needs to be supplemented with tangible, actionable recommendations to encourage behavior … change ► Items are not always specific enough for tangible behavior change recommendations • Focus

10. Learn About the Comprehensive Unit-based Safety Program for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
    July 01, 2023 - for understanding risk and human behavior. … How were these at-risk behaviors handled? … How were these reckless behaviors handled? … the chances the behavior will reoccur. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.

11. Connecting the Dots: Improving Unit Safety Culture to Stop HAI (October 8, 2013) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-transcript.html
    December 01, 2017 - Behavior changes slowly. … or between less structured behaviors and more structured behaviors within the composites, then these … David Marks' approach to behavior, whether it's human error, negligence, or reckless behavior and decision-making … based on outcomes versus behaviors. … You reinforce those behaviors.

12. Final Report: Translating simulation-based team leadership training into patient-level outcomes (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/2024-01/fernandez-rosenman-report.pdf
    January 01, 2024 - behaviors to the clinical setting. … Table 3 describes the effect of training on all components of leadership behavior. Table 3. … % respondents who use this behavior 50 Percentage of Respondents (N=23) Aim 3: Determine … When evaluating subsets of leadership behavior, trained subjects demonstrated significant improvement … Information sharing One point for each component of information sharing behavior: 4  Summary

13. Systemwide Deployment of Medical Team Training: Lessons Learned in the Department of Defense (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/King.pdf
    January 01, 2002 - and expectations; (4) monitor and coach to sustain behaviors; and (5) align and integrate the behaviors … illustrates a teamwork systems model that provides detailed actions concrete enough to change individual behavior … Monitoring and coaching to sustain behaviors; and 5. … Aligning and integrating behaviors (Delivery Phase III). … New staff members are trained in teamwork behavior skills during their orientation to the facility

14. Follow-up Visits for Children Who Are Obese or Overweight with a Weight-Related Comorbidity: Tables 1-3 (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0242-tables1-3.pdf
    February 04, 2020 - include a note indicating the date and at least one of the following: Discussion of current nutrition behaviors … (e.g., eating habits, dieting behaviors) Checklist indicating nutrition was addressed Counseling or … materials on nutrition Anticipatory guidance for nutrition Discussion of current physical activity behaviors

15. Connecting the Dots: Improving Unit Safety Culture to Stop HAI | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-slides.html
    December 01, 2017 - reflected in observed behavior.” … (Schein, 2010, pp. 24, 27) Image: Pyramid with Behaviors on the top, Beliefs & Values in the middle … Desired Behavior: Round to assess catheter appropriateness Observed Behavior: Do not participate … BEHAVIOR 50% 3. … Disruptive and Unprofessional Behavior. Available at: http://psnet.ahrq.gov/primer.aspx?

16. Facilitator Notes | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
    December 01, 2012 - understanding risk and human behavior. … How were these at-risk behaviors handled? … behavior each should be managed appropriately. … the chances the behavior will reoccur … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.

17. Teaching Implementation Coaching for Culture Change | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-coach.html
    February 01, 2024 - In discussing Slide 49, “The Coach as a Role Model,” point out that effective coaches must model the behavior … Modeling the teamwork behaviors being trained and reinforced will not only demonstrate the behavior to … the team members, but also highlight the acceptance of the behavior in the environment. … in sustaining the behaviors in daily practice. … Effective coaches have integrated team behaviors into their own practice and coach by example.

18. Tailoring Digital Technologies To Improve Outcomes Among Minorities With Chronic Conditions | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/funding/grantee-profiles/grtprofile-schoenthaler.html
    March 01, 2024 - Associate Director of the Center for Healthful Behavior Change New York University Langone Health … Interventions to support self-management behaviors among patients with chronic conditions are essential … Antoinette Schoenthaler, Ed.D., associate director of the Center for Healthful Behavior Change at New … congregation-specific dashboards, and helped them provide counseling and health education to motivate behavior … paper index cards, but her web-based platform helped LHWs see changes to blood pressure readings and behavior

19. Measurement | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/implement/pre/measure.html
    January 01, 2024 - If training does not change behavior, it was not successful. … If you don't see changes in behavior, ask staff why. … Taking time to understand why training isn't changing behaviors shows that key leaders are listening, … If teaching TeamSTEPPS to fix specific problems, ask: What behaviors do we want to change? … How will we know whether those behaviors have changed?

20. TeamSTEPPS 2.0: Module 9. Coaching Workshop | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/fundamentals/module9/igcoaching.html
    March 01, 2014 - These include: Role modeling behavior. Observing performance and providing feedback. … Return to Contents   Role Modeling Behavior   Say: Effective coaches must role model the behavior … performance of the behavior to the team members, but also highlight the acceptance of the behavior in … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.