-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Rogers.pdf
January 01, 2003 - Usability Testing and the Relation of Clinical Information Systems to Patient Safety
365
Usability Testing and the Relation of Clinical
Information Systems to Patient Safety
Michelle L. Rogers, Emily Patterson, Roger Chapman, Marta Render
Abstract
Background: The success of clinical information systems depend…
-
www.ahrq.gov/patient-safety/reports/engage/interventions/prepared-slides.html
May 01, 2017 - Be Prepared to Be Engaged
Patient and Family Engagement in Primary Care
Slide 1: Be Prepared to Be Engaged
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families.
Slide 2: Speaker
Kelly Smith, PhD
Scientific Director, Quality & Safety
Co-PI, AHRQ Guide to Impr…
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/psychological-safety.pdf
June 02, 2025 - Creating Psychological Safety in Teams
Creating Psychological
Safety in Teams
Creating Psy…
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/fallspx/packet.html
November 01, 2017 - On-Time Falls Prevention
Overview Materials Packet
Samples of four types of reports are provided here:
On-Time Falls High-Risk Report .
Quarterly Summary of Falls Risk Factors by Unit or Facility .
Monthly Contextual Factors Report .
Postfall Assessment Summary Report .
On-Time Falls High-Ri…
-
www.ahrq.gov/evidencenow/projects/heart-health/evidence/cholesterol.html
March 01, 2021 - Cholesterol Management Evidence and Resources
People with elevated levels of cholesterol are at increased risk of having a heart attack or stroke. Substantial evidence shows that taking a statin medication each day to manage blood cholesterol can reduce the chance of having a heart attack for people at increase…
-
www.ahrq.gov/teamstepps-program/curriculum/implement/pre-teach.html
May 01, 2023 - Guidance for Teaching Section 4: Implementation
Who Should Teach and Learn These Topics
Only instructors with substantial experience teaching and implementing TeamSTEPPS across an organization or units should use the material in section 4: Implementation. Ideally, multiple trainers should lead trainings discu…
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-3-slides.pptx
June 02, 2025 - TeamSTEPPS Situation Monitoring Module 3
Situation Monitoring
Module 3
1
Situation Monitoring Exercise:
Rebuild Your Tower
Situation Monitoring
Rules:
Same goals and rules as the earlier tower building exercise except one BIG change:
The Color Guide cannot speak or write the name of any color.
The Length Guide…
-
www.ahrq.gov/talkingquality/distribute/promote/timing.html
March 01, 2016 - Timing Promotion of a Quality Report for Maximum Impact
As part of the initial planning of your promotional campaign, one critical consideration is the timing of your activities. Most health care decisions that can be influenced by comparative quality reports happen for different people at different times.
…
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/jeff-rabkin.pdf
June 02, 2025 - Creating and Using User Personas
CREATING AND USING
USER PERSONAS
Jeff Rabkin, Wowza, Inc.
DEMOGRAPHICS
(~ON(~Itl~'l'l~:
· Age
• Gender
• Family size
• Education
PSYCHOGRAPHieS
SqtJasby:
• At t itudes
• Behaviors
• Values
0
0 0
"DOn1t talk down to me. I get it.
Make it real. …
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter4tab5.html
June 01, 2014 - Care Coordination Measures Atlas Update
Table 5. Other EHR-based Care Coordination Measures
Previous Page Next Page
Table of Contents
Care Coordination Measures Atlas Update
Chapter 1: Background
Chapter 2. What is Care Coordination?
Chapter 3. Care Coordination Measurement Framework
Chapter…
-
www.ahrq.gov/teamstepps-program/curriculum/team/teach/half-day.html
May 01, 2023 - Half-Day Training Content
Components you can include in Module 2 for a half-day training include the following:
Teams and Team Structure
Introduction: 2 minutes
Defining teams: 2 minutes
Integrating patients and families into teams: 5 minutes
Multi-team systems: 5 minutes
Team structure video disc…
-
www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-distribute-report.doc
December 26, 2018 - Disseminate Complete Checklist
Note: You must use the UP and DOWN ARROW instead of TAB or SHIFT + TAB to fill out this form. This document contains twenty-two links.
TalkingQuality
Your Project Checklist:
Distribute Your Health Care Quality Report to Consumers
This document contains checklists for the following sec…
-
www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Jeff_Rabkin.pdf
June 02, 2025 - Creating and Using User Personas
CREATING AND USING
USER PERSONAS
Jeff Rabkin, Wowza, Inc.
DEMOGRAPHICS
(~ON(~Itl~'l'l~:
· Age
• Gender
• Family size
• Education
PSYCHOGRAPHieS
SqtJasby:
• At t itudes
• Behaviors
• Values
0
0 0
"DOn1t talk down to me. I get it.
Make it real. …
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
February 17, 2011 - Slide 1
The Spread Problem
The Challenge and Promise of Delivery System Research: A Meeting of AHRQ Grantees, Experts, and Stakeholders
Joe McCannon
Centers for Medicare and Medicaid Services
February 17, 2011
*
Ground to Cover
The Spread Problem
A Possible Solution (Framework)
Open Questions
You…
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
July 01, 2023 - Development of the CAHPS Clinician & Group Narrative Item Set
The first CAHPS Narrative Item Set was designed to enable users of the CAHPS Clinician & Group Survey to elicit a short, coherent story from patients about their experiences with care. These items were originally referred to as the Patient Narrative …
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
March 01, 2020 - Strategy 6L: Planned Visits
Contents
6.L.1. The Problem
6.L.2. The Intervention
6.L.3. Benefits of This Intervention
6.L.4. Implementation of This Intervention
References
Download Strategy 6L:
Planned Visits
(PDF, 222 KB)
6.L.1. The Problem
When patients with chroni…
-
www.ahrq.gov/sites/default/files/wysiwyg/chsp/reports/chsp-issue-brief-3.pdf
January 01, 2019 - frontline
physicians,
• Explore factors that influence incentive
systems’ design,
• Examine use of behavioral
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6u.html
June 01, 2014 - parental education, (7) developmental assessment, (8) follow up for children at risk for developmental/behavioral
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Karsh.pdf
April 08, 2004 - professionalism and human factors/systems engineering
as well as applications of these concepts to provider behavioral … physician instructors teach the professional role of the provider,
clinical quality assurance, provider behavioral
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/Case_Study_Specialty_Practice_Updated.pdf
October 01, 2011 - Improving Customer Service and Access in a Surgical Practice
WORKING
P A P E R
Improving Customer
Service and Access in a
Surgical Practice
A Case Study of a Successful
Quality Improvement Intervention
Denise D. Quigley, Shelley H.
Wiseman, and Donna O. Farley
WR-848-AHRQ
August 2011
Prepared for th…