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psnet.ahrq.gov/node/33780/psn-pdf
July 01, 2015 - year demonstrated the effectiveness of a systematic approach
to identifying physicians with repeated behavioral
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psnet.ahrq.gov/node/46407/psn-pdf
March 20, 2018 - Same behavior, different provider: American medical
students' attitudes toward reporting risky behaviors
committed by doctors, nurses, and classmates.
March 20, 2018
Aggarwal S, Kheriaty A. Same behavior, different provider: American medical students' attitudes toward
reporting risky behaviors committed by doctors…
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psnet.ahrq.gov/node/44504/psn-pdf
March 15, 2016 - Do clinician disruptive behaviors make an unsafe
environment for patients?
March 15, 2016
Dang D, Bae S-H, Karlowicz KA, et al. Do Clinician Disruptive Behaviors Make an Unsafe Environment for
Patients? J Nurs Care Qual. 2016;31(2):115-123. doi:10.1097/NCQ.0000000000000150.
https://psnet.ahrq.gov/issue/do-clinicia…
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psnet.ahrq.gov/node/45265/psn-pdf
July 13, 2016 - Tackling disrespectful, unprofessional provider
behaviors.
July 13, 2016
Tackling Disrespectful, Unprofessional Provider Behaviors. ED Manage. 2016;28(6):S1-S4.
https://psnet.ahrq.gov/issue/tackling-disrespectful-unprofessional-provider-behaviors
Disrespectful conduct among health care providers can hinder safe ca…
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psnet.ahrq.gov/node/40403/psn-pdf
August 25, 2011 - The quality and economic impact of disruptive behaviors
on clinical outcomes of patient care.
August 25, 2011
Rosenstein AH. The quality and economic impact of disruptive behaviors on clinical outcomes of patient
care. Am J Med Qual. 2011;26(5):372-9. doi:10.1177/1062860611400592.
https://psnet.ahrq.gov/issue/qual…
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psnet.ahrq.gov/node/43165/psn-pdf
May 07, 2014 - Disrespectful behaviors—part 1 and part 2.
May 7, 2014
ISMP Medication Safety Alert! Acute care edition. October 3, 2013;18:1-4. April 24, 2014;19:1-4.
https://psnet.ahrq.gov/issue/disrespectful-behaviors-part-1-and-part-2
The first article of this series reports the results of a survey investigating disruptive beh…
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psnet.ahrq.gov/node/41463/psn-pdf
September 24, 2015 - Perspective: a culture of respect—part 1 and part 2.
September 24, 2015
Leape LL, Shore MF, Dienstag JL, et al. Acad Med. 2012;87(7):845-858.
https://psnet.ahrq.gov/issue/perspective-culture-respect-part-1-and-part-2
Overtly disruptive behavior by physicians is disturbingly common and can have profound negative eff…
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psnet.ahrq.gov/node/42994/psn-pdf
March 26, 2014 - Conditions that influence the impact of malpractice
litigation risk on physicians' behavior regarding patient
safety.
March 26, 2014
Renkema E, Broekhuis M, Ahaus K. Conditions that influence the impact of malpractice litigation risk on
physicians' behavior regarding patient safety. BMC Health Serv Res. 2014;14:38…
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psnet.ahrq.gov/node/38315/psn-pdf
October 24, 2018 - Defusing Disruptive Behavior. A Workbook for Health
Care Leaders.
October 24, 2018
Oakbrook, IL: Joint Commission Resources; 2007. ISBN: 9781599400846.
https://psnet.ahrq.gov/issue/defusing-disruptive-behavior-workbook-health-care-leaders
This workbook includes background on disruptive behaviors and provides tools…
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psnet.ahrq.gov/node/42650/psn-pdf
October 16, 2013 - The cost of disruptive and unprofessional behaviors in
health care.
October 16, 2013
Rawson J, Thompson N, Sostre G, et al. The cost of disruptive and unprofessional behaviors in health
care. Acad Radiol. 2013;20(9):1074-6. doi:10.1016/j.acra.2013.05.009.
https://psnet.ahrq.gov/issue/cost-disruptive-and-unprofessi…
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psnet.ahrq.gov/node/40111/psn-pdf
December 14, 2012 - Disruptive behavior affects hospital financial health.
December 14, 2012
Rosenstein AH. Measuring and managing the economic impact of disruptive behaviors in the hospital.
Journal of healthcare risk management : the journal of the American Society for Healthcare Risk
Management. 2010;30(2):20-6. doi:10.1002/jhrm.20…
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psnet.ahrq.gov/node/45776/psn-pdf
April 12, 2017 - Vanderbilt Center for Patient and Professional Advocacy.
April 12, 2017
2135 Blakemore Ave, Nashville, TN 37212. Phone: (615) 343-4500
https://psnet.ahrq.gov/issue/vanderbilt-center-patient-and-professional-advocacy
Unprofessional and disruptive behaviors can diminish care safety. This organization explores how
be…
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psnet.ahrq.gov/node/42418/psn-pdf
May 07, 2018 - Disrespectful behavior in healthcare...have we made any
progress in the last decade?
May 7, 2018
ISMP Medication Safety Alert! Acute Care Edition. June 27, 2013.
https://psnet.ahrq.gov/issue/disrespectful-behavior-healthcarehave-we-made-any-progress-last-decade
This newsletter article reviews studies that show how…
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psnet.ahrq.gov/node/49592/psn-pdf
October 01, 2009 - Danger in Disruption
October 1, 2009
Fontaine DK. Danger in Disruption. PSNet [internet]. 2009.
https://psnet.ahrq.gov/web-mm/danger-disruption
The Case
A 23-month-old toddler was severely dehydrated after vomiting due to gastric outlet obstruction. She had
metabolic alkalosis (pH = 7.58), and her last peripheral…
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psnet.ahrq.gov/node/43921/psn-pdf
February 18, 2015 - Is incivility an underlying threat to safety in obstetrics?
February 18, 2015
Veltman L. Patient Saf Qual Healthc. January/February 2015;12:34-36.
https://psnet.ahrq.gov/issue/incivility-underlying-threat-safety-obstetrics
The Joint Commission and the American College of Obstetricians and Gynecologists have issued …
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psnet.ahrq.gov/node/39421/psn-pdf
July 19, 2010 - Hospital RNs' experiences with disruptive behavior: a
qualitative study.
July 19, 2010
Walrath JM, Dang D, Nyberg D. Hospital RNs' experiences with disruptive behavior: a qualitative study. J
Nurs Care Qual. 2010;25(2):105-116. doi:10.1097/NCQ.0b013e3181c7b58e.
https://psnet.ahrq.gov/issue/hospital-rns-experiences…
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psnet.ahrq.gov/node/42320/psn-pdf
June 12, 2013 - Development of a checklist for documenting team and
collaborative behaviors during multidisciplinary bedside
rounds.
June 12, 2013
Henneman EA, Kleppel R, Hinchey KT. Development of a checklist for documenting team and collaborative
behaviors during multidisciplinary bedside rounds. J Nurs Adm. 2013;43(5):280-5.
…
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psnet.ahrq.gov/node/41048/psn-pdf
November 04, 2012 - An educational intervention to increase "speaking-up"
behaviors in nurses and improve patient safety.
November 4, 2012
Sayre MM, McNeese-Smith D, Leach LS, et al. An educational intervention to increase "speaking-up"
behaviors in nurses and improve patient safety. J Nurs Care Qual. 2012;27(2):154-60.
doi:10.1097/N…
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psnet.ahrq.gov/node/34912/psn-pdf
February 03, 2010 - Disruptive behavior and clinical outcomes: perceptions of
nurses and physicians.
February 3, 2010
Rosenstein AH, O'Daniel M. Disruptive behavior and clinical outcomes: perceptions of nurses and
physicians. Am J Nurs. 2005;105(1):54-64; quiz 64-5.
https://psnet.ahrq.gov/issue/disruptive-behavior-and-clinical-outcom…
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psnet.ahrq.gov/node/42511/psn-pdf
February 06, 2014 - Ending disruptive behavior: staff nurse recommendations
to nurse educators.
February 6, 2014
Lux KM, Hutcheson JB, Peden AR. Ending disruptive behavior: staff nurse recommendations to nurse
educators. Nurse Educ Pract. 2014;14(1):37-42. doi:10.1016/j.nepr.2013.06.014.
https://psnet.ahrq.gov/issue/ending-disruptive…