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psnet.ahrq.gov/web-mm/outpatient-zebra
January 23, 2020 - An Outpatient 'Zebra'
Citation Text:
Berkowitz L. An Outpatient 'Zebra'. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2006.
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psnet.ahrq.gov/node/33572/psn-pdf
September 07, 2019 - Checklists
September 7, 2019
Checklists. PSNet [internet]. 2019.
https://psnet.ahrq.gov/primer/checklists
Background
A checklist is an algorithmic listing of actions to be performed in a given clinical setting, the goal being to
ensure that no step will be forgotten. Although a seemingly simple intervention, chec…
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psnet.ahrq.gov/node/35427/psn-pdf
September 11, 2009 - Information behavior in the context of improving patient
safety.
September 11, 2009
MacIntosh-Murray A, Choo CW. Information behavior in the context of improving patient safety. Journal of
the American Society for Information Science and Technology. 2005;56(12). doi:10.1002/asi.20228.
https://psnet.ahrq.gov/issue/…
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psnet.ahrq.gov/node/42269/psn-pdf
July 02, 2014 - Enculturation of unsafe attitudes and behaviors: student
perceptions of safety culture.
July 2, 2014
Bowman C, Neeman N, Sehgal NL. Enculturation of unsafe attitudes and behaviors: student perceptions of
safety culture. Acad Med. 2013;88(6):802-10. doi:10.1097/ACM.0b013e31828fd4f4.
https://psnet.ahrq.gov/issue/enc…
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psnet.ahrq.gov/node/40792/psn-pdf
June 01, 2012 - Patient safety attitudes and behaviors of graduating
medical students.
June 1, 2012
Wetzel AP, Dow AW, Mazmanian PE. Patient safety attitudes and behaviors of graduating medical
students. Eval Health Prof. 2012;35(2):221-38. doi:10.1177/0163278711414560.
https://psnet.ahrq.gov/issue/patient-safety-attitudes-and-be…
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psnet.ahrq.gov/node/38584/psn-pdf
June 17, 2014 - Taking the Lead in Patient Safety: How Healthcare
Leaders Influence Behavior and Create Culture.
June 17, 2014
Krause TR, Hidley J. Hoboken, NJ: Wiley; 2008. ISBN: 9780470225394.
https://psnet.ahrq.gov/issue/taking-lead-patient-safety-how-healthcare-leaders-influence-behavior-and-
create-culture
With insight from…
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psnet.ahrq.gov/node/41970/psn-pdf
July 02, 2014 - Transformative learning in a professional development
course aimed at addressing disruptive physician
behavior: a composite case study.
July 2, 2014
Samenow CP, Worley LLM, Neufeld R, et al. Transformative learning in a professional development course
aimed at addressing disruptive physician behavior: a composite …
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psnet.ahrq.gov/node/44392/psn-pdf
August 12, 2015 - Petty, dangerous, disruptive doctors: watch out!
August 12, 2015
Crane ME. Medscape Business of Medicine. July 23, 2015.
https://psnet.ahrq.gov/issue/petty-dangerous-disruptive-doctors-watch-out
Disruptive behavior among clinicians is a recognized problem that can hinder teamwork and detract from a
culture of safe…
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psnet.ahrq.gov/node/39721/psn-pdf
September 20, 2011 - Physicians' perceptions, preparedness for reporting, and
experiences related to impaired and incompetent
colleagues.
September 20, 2011
DesRoches CM, Rao SR, Fromson J, et al. Physicians' perceptions, preparedness for reporting, and
experiences related to impaired and incompetent colleagues. JAMA. 2010;304(2):187-…
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psnet.ahrq.gov/node/42231/psn-pdf
June 18, 2013 - Identification of doctors at risk of recurrent complaints: a
national study of healthcare complaints in Australia.
June 18, 2013
Bismark M, Spittal MJ, Gurrin LC, et al. Identification of doctors at risk of recurrent complaints: a national
study of healthcare complaints in Australia. BMJ Qual Saf. 2013;22(7):532-40…
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psnet.ahrq.gov/node/45223/psn-pdf
September 27, 2017 - Hospital safety climate and safety behavior: a social
exchange perspective.
September 27, 2017
Ancarani A, Di Mauro C, Giammanco MD. Hospital safety climate and safety behavior: A social exchange
perspective. Health Care Manage Rev. 2017;42(4):341-351. doi:10.1097/HMR.0000000000000118.
https://psnet.ahrq.gov/issue…
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psnet.ahrq.gov/node/45052/psn-pdf
June 08, 2016 - Mean girls of the ER: the alarming nurse culture of
bullying and hazing.
June 8, 2016
Robbins A. Good Housekeeping. May 20, 2016.
https://psnet.ahrq.gov/issue/mean-girls-er-alarming-nurse-culture-bullying-and-hazing
Disruptive behaviors are receiving increased attention as a cultural factor that contributes to med…
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psnet.ahrq.gov/node/45530/psn-pdf
October 19, 2016 - As a critical behavior to improve quality and patient
safety in health care: speaking up!
October 19, 2016
Nacioglu A. As a critical behavior to improve quality and patient safety in health care: speaking up!. Safety
in Health. 2016;2(1). doi:10.1186/s40886-016-0021-x.
https://psnet.ahrq.gov/issue/critical-behavio…
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psnet.ahrq.gov/node/44976/psn-pdf
February 14, 2017 - Do patients' disruptive behaviours influence the accuracy
of a doctor's diagnosis? A randomised experiment.
February 14, 2017
Schmidt HG, Van Gog T, Schuit SC, et al. Do patients' disruptive behaviours influence the accuracy of a
doctor's diagnosis? A randomised experiment. BMJ Qual Saf. 2017;26(1):19-23. doi:10.11…
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psnet.ahrq.gov/node/33798/psn-pdf
January 01, 2015 - Accountability in Patient Safety
January 1, 2015
Moriates C, Wachter R. Accountability in Patient Safety. PSNet [internet]. 2015.
https://psnet.ahrq.gov/perspective/accountability-patient-safety
Annual Perspective 2015
The tension between the no-blame culture espoused in the early years of the safety movement and …
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psnet.ahrq.gov/node/34704/psn-pdf
December 24, 2008 - Negligent care and malpractice claiming behavior in Utah
and Colorado.
December 24, 2008
Studdert DM, Thomas EJ, Burstin HR, et al. Negligent care and malpractice claiming behavior in Utah and
Colorado. Med Care. 2000;38(3):250-60.
https://psnet.ahrq.gov/issue/negligent-care-and-malpractice-claiming-behavior-utah-…
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psnet.ahrq.gov/node/36644/psn-pdf
July 10, 2008 - Reporting and disclosing medical errors: pediatricians'
attitudes and behaviors.
July 10, 2008
Garbutt J, Brownstein DR, Klein EJ, et al. Reporting and disclosing medical errors: pediatricians' attitudes
and behaviors. Arch Pediatr Adolesc Med. 2007;161(2):179-85.
https://psnet.ahrq.gov/issue/reporting-and-disclos…
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psnet.ahrq.gov/node/46372/psn-pdf
September 13, 2017 - Impact of a successful speaking up program on health-
care worker hand hygiene behavior.
September 13, 2017
Linam MW; Honeycutt MD; Gilliam CH; Wisdom CM; Deshpande JK.
https://psnet.ahrq.gov/issue/impact-successful-speaking-program-health-care-worker-hand-hygiene-
behavior
Improving hand hygiene in health care f…
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psnet.ahrq.gov/node/37574/psn-pdf
February 27, 2008 - Patient safety: the synergy of technology and behavior.
February 27, 2008
Yarbrough C, Rypkema S. Patient Saf Qual Healthc. January/February 2008.
https://psnet.ahrq.gov/issue/patient-safety-synergy-technology-and-behavior
This article describes how one Veterans Affairs hospital employed teamwork, checklists, and t…
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psnet.ahrq.gov/node/42940/psn-pdf
February 12, 2014 - Medical disrespect.
February 12, 2014
Yurkiewicz I. Aeon Magazine. January 29, 2014.
https://psnet.ahrq.gov/issue/medical-disrespect
Disruptive behavior is a well-known and pervasive issue in health care. Describing disrespectful behaviors
that clinicians face, such as sarcasm and intimidation, this magazine artic…