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psnet.ahrq.gov/node/47014/psn-pdf
July 02, 2019 - Multisource evaluation of surgeon behavior is associated
with malpractice claims. … Multisource Evaluation of Surgeon Behavior Is Associated With
Malpractice Claims. … surgeons' 360-degree reviews, in which
team members evaluate a range of professional attributes and behaviors … Surgeons in the highest 10% for
the negative behaviors of snapping at or talking down to others also … The authors suggest
that addressing negative behaviors among surgeons could mitigate malpractice risk
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
July 01, 2023 - for understanding risk and human behavior. … How were these at-risk behaviors handled? … How were these reckless behaviors handled? … the chances the behavior will reoccur. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.
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psnet.ahrq.gov/node/72777/psn-pdf
January 01, 2022 - The effect of health care professional disruptive behavior
on patient care: a systematic review. … -
review
Disruptive and unprofessional behaviors can create unsafe environments for patients. … Findings from 25
studies included in this systematic review conclude that disruptive behaviors among … Disruptive
behaviors led to adverse events and neglect of care, and significantly impaired safety culture … https://psnet.ahrq.gov/primer/disruptive-and-unprofessional-behavior
https://psnet.ahrq.gov/issue/do-clinician-disruptive-behaviors-make-unsafe-environment-patients
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psnet.ahrq.gov/node/845299/psn-pdf
March 01, 2023 - This study
describes the frequency and types of unprofessional behavior among health care professionals … and
identifies those most likely to exhibit unprofessional behavior and who is the likely target. … Nearly two-thirds
of respondents experienced unprofessional behavior at least monthly, most frequently … https://psnet.ahrq.gov/issue/effect-health-care-professional-disruptive-behavior-patient-care-systematic-review … https://psnet.ahrq.gov/issue/associations-between-new-disruptive-behaviors-scale-and-teamwork-patient-safety-work-life
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psnet.ahrq.gov/node/73218/psn-pdf
January 01, 2022 - Work-related factors, cognitive skills, unsafe behavior
and safety incident involvement among emergency … Work-related factors, cognitive skills, unsafe behavior and safety incident involvement among
emergency … https://psnet.ahrq.gov/issue/work-related-factors-cognitive-skills-unsafe-behavior-and-safety-incident … crew members identified a relationship between work-related factors
(e.g., stress, fatigue), unsafe behavior … fatigue and
improving cognitive skills, including situation awareness, can improve compliance with safe behaviors
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effectivehealthcare.ahrq.gov/sites/default/files/related_files/aggression_disposition-comments.pdf
July 14, 2016 - objective on page ii: “To compare the effectiveness of
strategies to prevent and de-escalate aggressive behaviors … disappointed
that language in the Conclusion on that same page
stigmatizes patients by not recognizing behaviors … the identified
project aims of comparing effectiveness of strategies that
decrease (1) aggressive behaviors … A caveat is that agitated
behavior does not always escalate into aggressive
behavior and aggressive … behavior is not always preceded
by agitation.
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effectivehealthcare-admin.ahrq.gov/sites/default/files/related_files/aggression_disposition-comments.pdf
July 14, 2016 - objective on page ii: “To compare the effectiveness of
strategies to prevent and de-escalate aggressive behaviors … disappointed
that language in the Conclusion on that same page
stigmatizes patients by not recognizing behaviors … the identified
project aims of comparing effectiveness of strategies that
decrease (1) aggressive behaviors … A caveat is that agitated
behavior does not always escalate into aggressive
behavior and aggressive … behavior is not always preceded
by agitation.
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psnet.ahrq.gov/perspective/how-identify-and-manage-problem-behaviors
December 01, 2009 - How to Identify and Manage Problem Behaviors
Alan H. … In our survey tool, we defined disruptive behavior as "any inappropriate behavior, confrontation, or … Or are these behaviors learned over time? … When individuals think about disruptive behavior, they think in terms of aggressive or bullying behaviors … But disruptive behavior represents any behavior that impacts the ability of the team to achieve the intended
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psnet.ahrq.gov/node/854260/psn-pdf
October 04, 2023 - Surgeons' leadership style and team behavior in the
hybrid operating room: prospective cohort study. … Surgeons' leadership style and team behavior in the hybrid
operating room: prospective cohort study. … https://psnet.ahrq.gov/issue/surgeons-leadership-style-and-team-behavior-hybrid-operating-room-
prospective-cohort-study … /enthusiasm, individual consideration, emphasis on the collective mission) positively impacts
team behaviors … such as speaking up behaviors and knowledge sharing.
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-table31.html
March 01, 2013 - Process Domains
Readiness for behavior change. … Readiness for behavior change. … Readiness for behavior change.
Marketing of services. … Outcome Domains
Stage of behavior change. … Stage of behavior change.
Marketing results.
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psnet.ahrq.gov/node/867636/psn-pdf
February 26, 2025 - behavioral-and
Peer messenger programs have been shown to be effective at reducing unprofessional behavior … and sustainment of a peer advocate (PA) program for
operating room staff who report unprofessional behavior … The goal of the program is to
reduce unprofessional behavior and repair damaged relationships. … In the program's first two years, 39
instances of unprofessional behavior were reported, with more than … ://psnet.ahrq.gov/issue/using-coworker-observations-promote-accountability-disrespectful-and-unsafe-behaviors
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psnet.ahrq.gov/node/37750/psn-pdf
May 07, 2008 - Invited article: Managing disruptive physician behavior:
impact on staff relationships and patient care … Invited article: Managing disruptive physician behavior: impact on staff
relationships and patient care … Unprofessional behavior by physicians has been linked to adverse events. … Respondents agreed that unprofessional behaviors adversely
affected the quality of care. … The authors provide a framework for organizations to use in addressing
disruptive behavior.
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psnet.ahrq.gov/node/44902/psn-pdf
February 24, 2016 - Barriers to incident-reporting behavior among nursing
staff: a study based on the theory of planned … behavior. … behavior. … https://psnet.ahrq.gov/issue/barriers-incident-reporting-behavior-among-nursing-staff-study-based-theory-planned-behavior … https://psnet.ahrq.gov/issue/barriers-incident-reporting-behavior-among-nursing-staff-study-based-theory-planned-behavior
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psnet.ahrq.gov/node/866902/psn-pdf
October 09, 2024 - why-do-acute-healthcare-staff-behave-unprofessionally-towards-each-other-
and-how-can-these
Unprofessional behavior … This narrative review
characterized how, why, and under what circumstances unprofessional behavior occurs … Factors contributing to unprofessional behavior
include workplace disempowerment, organizational uncertainty … and stress, lack of social
cohesion, and enablement of harmful cultures that tolerate unprofessional behaviors … Staff members from
ethnic minority groups were at increased risk of being targets of unprofessional behavior
-
psnet.ahrq.gov/node/50894/psn-pdf
February 12, 2020 - A professional development course improves
unprofessional physician behavior. … A professional development course improves unprofessional
physician behavior. … The Joint Commission has stated that “intimidating and disruptive behaviors” can result in medical … staff— before and after they completed a
professional development program on unprofessional physician behaviors … https://psnet.ahrq.gov/issue/behaviors-undermine-culture-safety
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-1.html
October 01, 2013 - Measure 18: Rate of patients that were ready to improve a targeted behavior
A-22. … change
Outreach to obtain knowledge of and familiarity with community resources
Readiness for behavior … change
Outreach to obtain knowledge of and familiarity with community resources
Readiness for behavior … change
Knowledge of and familiarity with community resources
Stage of behavior change
Knowledge … of and familiarity with community resources
Stage of behavior change
Marketing results
Patient
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psnet.ahrq.gov/node/73869/psn-pdf
October 21, 2021 - Disrespectful behavior in healthcare: has it improved?
Please take our survey! … https://psnet.ahrq.gov/issue/disrespectful-behavior-healthcare-has-it-improved-please-take-our-survey … Disrespectful behavior is a persistent contributor to failures in medical care. … This article summarizes
influences that enable the acceptance and perpetuation of unprofessional behaviors … -1-and-part-2
https://psnet.ahrq.gov/issue/associations-between-new-disruptive-behaviors-scale-and-teamwork-patient-safety-work-life
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effectivehealthcare-admin.ahrq.gov/products/diabetes-behavior-programs/espanol-2017
May 01, 2020 - https://effectivehealthcare.ahrq.gov/products/diabetes-behavior-programs/espanol-2017
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psnet.ahrq.gov/issue/perspective-culture-respect-part-1-and-part-2
October 04, 2006 - Overtly disruptive behavior by physicians is disturbingly common and can have profound negative effects … Lucian Leape issues a challenge to health care organizations to eliminate disruptive behavior, identifying … The first part of the commentary identifies six types of disrespectful behavior, ranging from outright … and identifies specific strategies organizations can use to address disruptive and disrespectful behaviors … The chilling effect of disrespectful behavior, and how an organization responded, is discussed in an
-
psnet.ahrq.gov/node/33659/psn-pdf
October 01, 2007 - The behaviors we can expect:
Human error? … At-risk behavior? … Lastly, the organization and clinical leadership should identify which
behaviors will be considered … Reckless behavior is punishable
regardless of the outcome of the behavior. … We identify what types of errors are made, what types of at-risk
behaviors we see, and whether or not