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www.cpsi.ahrq.gov/antibiotic-use/acute-care/improve/behavior-changes.html
November 01, 2019 - Acute Care Hospital Toolkit
Develop and Improve Stewardship Program
Effective Behavior … Antibiotic Stewardship Program (Part 1)
Antibiotic Stewardship Program (Part 2)
Effective Behavior … Ambulatory Care Toolkit
Long-Term Care Toolkit
Making Effective Behavior … antibiotic stewardship (AS) interventions and to change prescribing habits
Describe successful AS behavior … https://www.ahrq.gov/antibiotic-use/acute-care/improve/behavior-changes.html
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www.cpsi.ahrq.gov/teamstepps-program/evidence-base/behavior.html
May 01, 2023 - Disruptive physician behavior contributions to nursing shortage. … Study links bad behavior by doctors to nurses leaving the profession. … Impact and implications of disruptive behavior in the perioperative arena. … A survey of the impact of disruptive behaviors and communication defects on patient safety. … Disruptive behavior in obstetrics: a hidden threat to patient safety.
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - In a punitive culture that does not strive to understand potential underlying reasons for behaviors, … Slide 9
Say:
To improve outcomes, human error, at-risk behavior, and reckless behavior should … to verify the system encourages healthy, risk-reducing behaviors. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk. … Individual staff must recognize when they are engaging in at-risk behavior and how their behavior might
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt.html
September 01, 2015 - Slide 12: Behavior: An Example Slide 13: Behavior: Measures Slide 14: Results: Measures Slide 15: Medical … Level III—Behavior —Transfer to the Job.
Level IV—Results —Organizational Results. … Behavior:
Team Performance Observation Tool for Office-Based Care. … Return to Contents
Slide 11: Behavior
Measure whether the information learned during training is … Return to Contents
Slide 12: Behavior: An Example
As part of a pediatric practice’s efforts to
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
July 01, 2023 - for understanding risk and human behavior. … How were these at-risk behaviors handled? … How were these reckless behaviors handled? … the chances the behavior will reoccur. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
May 01, 2017 - How were these at-risk behaviors handled? … How were these reckless behaviors handled? … Slide 15
SAY:
To improve outcomes, human error, at-risk behavior, and reckless behavior each should … the chances the behavior will reoccur. … It is critical to reinforce behaviors that will reduce risk and deter behaviors that increase risk.
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/mutual.html
November 01, 2015 - Curriculum Materials
TeamSTEPPS® for Office-Based Care Version
Mutual Support Behaviors … Course
Research/Evidence Base
TeamSTEPPS® Webinars
Mutual Support Behaviors … In your group, identify types of behavior that might constitute mutual support or team backup behavior … Generate a list of as many of these behaviors as you can in 5 minutes. … November 2015
Page originally created November 2015
Internet Citation: Mutual Support Behaviors
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp-facilitator-guide.pdf
May 01, 2017 - How were these reckless behaviors
handled? … SAY:
To improve outcomes, human error, at-risk
behavior, and reckless behavior each should
be managed … to verify the
system encourages healthy, risk-reducing
behaviors. … eliminate the chances the behavior will
reoccur. … It is critical to reinforce
behaviors that will reduce risk and deter
behaviors that increase risk.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
January 20, 2006 - Office-Based Care
How To Measure - Kirkpatrick
Level I – Reactions
Level II – Learning
Level III – Behavior … Office-Based Care
TeamSTEPPS Teamwork Perceptions Questionnaire
(T-TPQ) for Office-Based Care
Behavior … Teamwork Perceptions Questionnaire (T-TPQ) for
Office-Based Care
Level II - Learning and Level III - Behavior … Mutual Support
Communication
®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Behavior … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
Behavior: Measures
Team Performance
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_slides_msmt.pptx
February 03, 2006 - (Organizational results)
(Transfer to the job)
Level I – Reactions
Level II – Learning
Level III – Behavior … #›
Measurement
Team Performance Observation Tool for Long-Term Care
Level II Learning and Level III Behavior … reference/teamperceptionsmanual.html
TEAMSTEPPS 05.2
Mod 10 LTC 2.0 Page ‹#›
Measurement
Level III: Behavior … tools and strategies is valued and reinforced
TEAMSTEPPS 05.2
Mod 10 LTC 2.0 Page ‹#›
Measurement
Behavior … 05.2
Mod 10 LTC 2.0 Page ‹#›
Measurement
AHRQ Nursing Home Survey on Patient Safety Culture
Level III Behavior
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www.cpsi.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
June 01, 2019 - Accurate measurement
Include process and outcome measures
Capture behaviors
Debriefing … Contexts should be appropriate for eliciting the team behavior of interest. … Provides more than one opportunity to demonstrate behaviors.
Creates reliability. … Overt actions or errors versus failing to demonstrate a particular behavior. … The event sets or behavior categories can be used to structure discussion.
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www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/apcfigtxt3.html
December 01, 2017 - Resources by Setting
Long Term Care
Resources
Injuries
Appendix C3: Unsafe Behavior … Falls Management Program: A Quality Improvement Initiative for Nursing Facilities
Appendix C3: Unsafe Behavior … _P_______________ Rm #:_401-A_____ Date:___4/12/04_____
Step
Description
Notes
Step 1
Behavior … December 2017
Page originally created February 2010
Internet Citation: Appendix C3: Unsafe Behavior
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www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - human behavior. … How were these at-risk behaviors handled?
1. Griffith S. … reckless behavior should each be managed differently. … that the system encourages healthy, risk-reducing behaviors, and coach team members to know what is … the chances the behavior will reoccur.
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt-ig.html
September 01, 2015 - Behavior: An Example for Discussion Behavior: Measures Results: Measures Medical Office Survey on Patient … Level III—Behavior – Behavior is defined as to whether the new attitudes, knowledge, and/or skills are … Questionnaire, or T-TAQ, was designed to measure participant attitudes about the teamwork skills and behaviors … Return to Contents
Behavior
Say:
It is important to measure whether the information learned … Return to Contents
Behavior: An Example for Discussion
Say: Let’s review an example scenario
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www.cpsi.ahrq.gov/teamstepps-program/evidence-base/collaboration.html
May 01, 2023 - Disruptive physician behavior contributions to nursing shortage. … Study links bad behavior by doctors to nurses leaving the profession. … The negative impact of nurse-physician disruptive behavior on patient safety: a review of the literature
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - What types of behavior might constitute mutual support or team backup behavior? … It should be about behavior. … , reporting, and managing behaviors that cause disruption to patient safety. … The DESC script is used in conflicting scenarios in which behaviors aren’t practiced, when hostile or … harassing behaviors are ongoing, and when safe patient care is in jeopardy.
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www.cpsi.ahrq.gov/funding/grantee-profiles/grtprofile-schoenthaler.html
March 01, 2024 - Associate Director of the Center for Healthful Behavior Change
New York University Langone Health … Interventions to support self-management behaviors among patients with chronic conditions are essential … Antoinette Schoenthaler, Ed.D., associate director of the Center for Healthful Behavior Change at New … congregation-specific dashboards, and helped them provide counseling and health education to motivate behavior … paper index cards, but her web-based platform helped LHWs see changes to blood pressure readings and behavior
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module10.pptx
March 07, 2019 - Moving up into level three is the behavior. … other words, are the behaviors assessed—whether the participants used what they learned in the training … Attitudes Questionnaire was designed to measure the participant attitudes about the teamwork skills and behaviors … : Teamwork Perceptions Questionnaire
Level II - Learning and Level III - Behavior
35-item self-report … The AHRQ Medical Office Survey on Patient Safety Culture can be used to assess behavior and results.
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www.cpsi.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Culture is made up of the values, beliefs, underlying assumptions, attitudes and behaviors shared by … but are not reflected in observed behavior.” … (Schein, 2010, pp. 24, 27)
Image: Pyramid with the top level saying Behaviors, middle level Beliefs … Desired Behavior:
Round to assess catheter appropriateness
Observed Behavior:
Do not participate … Sense-making of patient safety events and high reliability result from an explicit plan to engineer behaviors
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/implement/activity/coach.html
June 01, 2023 - Modeling Desired Behavior
Effective coaches must model the behavior they intend to reinforce. … Modeling the teamwork behaviors being trained and reinforced will not only demonstrate the behaviors … Coaches should provide feedback when the behavior is still fresh in the team member’s mind. … Feedback from coaches should be about behavior, not about an individual. … Coaches should describe behavior in a specific, objective way and not be judgmental.