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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
May 01, 2017 - constructive positive approach to emphasize “what is right, not who is right”:
· D: Describe the specific behavior
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
May 01, 2017 - improve team performance
and effectiveness through lessons learned and reinforcement of positive behaviors … And so, he modeled
the new behaviors by initiating huddles and debriefs during
and after a cesarean … This time around, WPHWB used in situ
simulation to hardwire TeamSTEPPS into the behavior of
staff members … Additional video-based tools featuring local
staff and role playing of correct and incorrect behaviors
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
May 01, 2017 - improve team performance
and effectiveness through lessons learned and reinforcement of positive behaviors … And so, he modeled
the new behaviors by initiating huddles and debriefs during
and after a cesarean … This time around, WPHWB used in situ
simulation to hardwire TeamSTEPPS into the behavior of
staff members … Additional video-based tools featuring local
staff and role playing of correct and incorrect behaviors
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - Making Informed Consent an Informed Choice Training Modules
■ Leading implementation by modeling new behaviors … Modules
Reinforce the Training
Taking one online training module is unlikely to result in widespread behavior … Figure out if there are key behaviors that will be
indicative that the mindset of informed choice is … ■ Ask you about your experiences, to capture how learning and strategy
implementation affected behavior
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - (A11) 86% 70% 16%
Major wording
change
There is a problem with disrespectful
behavior by those … 86% 70% 16%
+/- 2%
[14% to 18%]
Major
wording
change
There is a problem with disrespectful
behavior
-
talkingquality.ahrq.gov/hai/tools/surgery/modules/sustainability/deep-root-data-fac-notes.html
December 01, 2017 - Clinicians must value the data for it to be effective at changing behaviors.
-
talkingquality.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - Use data to improve briefings:
Coach and reinforce behaviors.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
July 27, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.A. Open A…
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
December 01, 2020 - 2019 National Healthcare Quality and Disparities Report Introduction and Methods
2019
NATIONAL
HEALTHCARE
QUALITY &
DISPARITIES
REPORT
2019
Introduction and Methods
This document is in the public domain and may be used and reprinted without
permission. Citation of the source is appreciated.
Suggested c…
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage_quickstartbrochure.pdf
December 15, 2016 - It will also help you identify patient behaviors
that may be putting them at risk for an adverse drug
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-mgso4.docx
May 30, 2013 - constructive positive approach to emphasize “what is right, not who is right”:
D: Describe the specific behavior
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module8/module8-organizational-learning-sustainability.pptx
August 20, 2015 - involvement of the CANDOR champions can also energize leaders and staff and continue to promote desired behaviors
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
January 28, 2011 - • This handout is given at the clinician and staff training
session that contains a checklist of behaviors … Patient and family engagement
encompasses behaviors by patients, family members, clinicians, and hospital … staff,
as well the organizational policies and procedures that support these behaviors. … for individuals who are enthusiastic about
partnering with patients and families and who model these behaviors … Keep people focused on the process and not individual behaviors.