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pcmh.ahrq.gov/cahps/surveys-guidance/echo/index.html
May 01, 2022 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician & Group
Dental Plan
Emergency Department
Health…
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pcmh.ahrq.gov/teamstepps/lep/coaching/lepslcoaching.html
December 01, 2012 - Demonstrate desired behaviors and skills. … Make adjustments to behaviors based on feedback. … Acknowledge and reinforce desired behaviors when observed. … Helps people understand and accept the effects of their behavior on others. … Limited:
Does not include team member's decision to change behavior.
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pcmh.ahrq.gov/teamstepps-program/resources/tools/index.html
January 01, 2024 - Questionnaire (TPQ) (PDF, 209 KB)
The T-TPQ is designed to assess Level II Learning and Level III Behavior
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-4-slides.pptx
February 28, 2022 - Enhanced by leaders who encourage and model mutually supportive behaviors. … Exert assertive advocacy behaviors when patient safety is threatened. … Two-Challenge Rule
Interpersonal Conflict
(Hostile and harassing behavior)
DESC Script … Support
A constructive approach for managing and resolving conflict
Describe the specific situation or behavior
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
May 01, 2023 - improve team performance and
effectiveness through lessons learned and
reinforcement of positive behaviors … y Timely—given soon after the target behavior
has occurred. … y Respectful—focuses on behaviors, not
personal attributes. … y Specific—relates to a specific task or behavior
that requires correction or improvement. … y Patient focused— addresses impact of team
behaviors on the patient’s well-being.
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pcmh.ahrq.gov/ncepcr/building-community/index.html
December 01, 2023 - SHARE:
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National Center for Excellence in Primary Care Research
About the National Center
Research Initiatives
Data Resources
Tools and Resources
Research Communities
Practice-based Research Networks
…
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pcmh.ahrq.gov/data/visualizations/treatment-fh-mfd.html
October 01, 2023 - SHARE:
Go to Data Visualizations
Benefits of Pharmacologic, Supplement, and Behavioral Treatment in Children and Adolescents with Familial Hypercholesterolemia and Multifactorial Dyslipidemia
This interactive visualization displays the treatment effects fr…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/coaching/lepslcoaching.pdf
July 26, 2012 - information to teammates and the
patient/family efficiently and effectively
Demonstrate desired behaviors … team orientation
Request clarification or additional information as needed
Make adjustments to behaviors … and skills
Encourage and provide feedback for improvement
Acknowledge and reinforce desired behaviors … :
Avoids terms such as “good” and “bad”
Helps people understand and accept the effects of their behavior … on others
Limited:
Does not include team member’s decision to change behavior
11
TEAMSTEPPS
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/coachslhandouts.pdf
July 25, 2012 - information to teammates and the
patient/family efficiently and effectively
Demonstrate desired behaviors … team orientation
Request clarification or additional information as needed
Make adjustments to behaviors … and skills
Encourage and provide feedback for improvement
Acknowledge and reinforce desired behaviors … Avoids terms such as ―good‖ and ―bad‖
Helps people understand and accept the effects of their behavior … on others
Limited:
Does not include team member’s decision to change behavior
11
TEAMSTEPPS
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pcmh.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - improve team
performance and effectiveness through
lessons learned and reinforcement of
positive behaviors … purpose of improving team performance
Feedback should be:
• Timely – given soon after the target
behavior … has occurred
• Respectful – focuses on behaviors, not
personal attributes
• Specific – relates to … a specific task or
behavior that requires correction or
improvement
• Directed toward improvement … tasks or assignments, as appropriate
Conducts briefs, huddles, and debriefs
Role models teamwork behaviors
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
August 01, 2022 - self-awareness/intelligence by withstanding anger, criticism, accusations, blame, combative, or defensive behavior … possible, ignoring physical characteristics and focusing instead on the person's character, personality, behavior
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/orgchart/organizationchart-092023.pdf
September 01, 2023 - manages programs
for disseminating the results of Agency activities with the
goal of changing audience behavior
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pcmh.ahrq.gov/cahps/surveys-guidance/echo/about/Development-ECHO-Survey.html
May 01, 2018 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician & Group
Dental Plan
Emergency Department
Health…
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pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/knowledge.html
December 01, 2015 - Coaching focuses more on group behavior than on individual behavior.
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Do staff have access to a system for reporting disruptive behavior?
… Has an organized process to assess behavior related to the event been established?
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module9/slcoaching.html
March 01, 2014 - Effective coaching in TeamSTEPPS further aims to achieve:
Successful integration of teamwork behaviors … Return to Contents
Slide 7: The Role of a TeamSTEPPS Coach
Role model behavior. … Return to Contents
Slide 8: The Coach as a Role Model
Demonstrates effective use of teamwork behaviors … As a respected member of the team, reinforces acceptance of behavior through performance. … Acknowledge desired teamwork behaviors and skills through feedback.
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pcmh.ahrq.gov/talkingquality/distribute/promote/clarify.html
November 01, 2018 - Affect the behaviors of health care consumers. … unless it influences specific behaviors. … Here are the important behaviors for a promotional campaign to focus on:
Accessing the report. … So driving these behaviors has to be a primary goal of your campaign. … So you have to keep the last three “use” behaviors in mind as you design your promotional efforts.
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module2/ebteamstruct.html
March 01, 2014 - anticipate the needs of other team members; dynamically adjust to a changing environment, including changing behaviors … cope with the effects of illness; improved adherence to treatment recommendations; improved health behaviors … Cycles and synchrony: the temporal role of context in team behavior. In: Mannix E, Neale M, eds. … Taxonomic efforts in the description of leader behavior: a synthesis and functional interpretation.
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pcmh.ahrq.gov/health-literacy/improve/precautions/tool10.html
February 01, 2024 - Religious beliefs: Religious, faith, or spiritual beliefs may affect healthcare-seeking behavior and … people's willingness to accept specific treatments or behavior changes.
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pcmh.ahrq.gov/teamstepps/instructor/essentials/implguide2.html
November 01, 2018 - Responsible for coaching and role-modeling the team behaviors and skills. … (e.g., increase staff perception of good team behavior; increased observed effective team communication … Whose team behavior will change? … Whose behavior will change and/or which patient populations will be affected?