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pcmh.ahrq.gov/teamstepps/instructor/reference/teampercept.html
April 01, 2017 - My supervisor/manager models appropriate team behavior.
14.
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pcmh.ahrq.gov/teamstepps/evidence-base/labor-delivery.html
July 01, 2015 - Disruptive behavior in obstetrics: a hidden threat to patient safety.
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pcmh.ahrq.gov/news/newsletters/e-newsletter/862.html
May 01, 2023 - SHARE:
More topics in this section
News
Newsroom
Blog
Newsletter
AHRQ News Now
Events
Medication Reconciliation Intervention Reduces Drug Discrepancies
Issue Number
862
AHRQ News Now is a weekly new…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - The following list identifies behaviors to help clinicians build partnerships with patients and families … Throughout the hospital stay
Invitation behaviors:
Invite patients and families to engage
Supportive … behaviors:
Support patients and families as they engage
Include the patient and family as members … patient and family to use the white board
Throughout encounter
Throughout encounter
Invitation behaviors … condition
Used “teach back”
Found out how much the patient and family members wanted to know
Supportive behaviors
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teamattitude.pdf
March 21, 2014 - It is a leader's responsibility to model appropriate team
behavior.
11.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teampercept.pdf
December 09, 2015 - My supervisor/manager models appropriate team
behavior.
14.
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pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-appendix
June 01, 2010 - The EHR tool allowed for automated referrals, prompted the clinician to counsel patients on health behavior … When counseling was free, approximately one of five patients with an unhealthy behavior and an eLinkS … instituted, referrals decreased by 97% (from 21.8% to 0.7%): clinicians asked fewer patients about health behaviors … practices in making successful referrals to community-based organizations for patients with unhealthy behaviors … actual needs and experience, that there is less “group think” among the professionals, and that their behaviors
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
April 01, 2023 - Raising-and-Responding-to-Concerns
Staff willingness to speak up when they are concerned about unsafe behaviors … Patient Safety Primer: Disruptive and Unprofessional Behavior
https://psnet.ahrq.gov/primers/primer/ … 15/disruptive-and-unprofessional-behavior
Disruptive behavior and unprofessional actions increase the … https://psnet.ahrq.gov/primers/primer/15/disruptive-and-unprofessional-behavior
https://psnet.ahrq.gov … Patient Safety Primer: Disruptive and Unprofessional Behavior
2.
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pcmh.ahrq.gov/teamstepps/instructor/essentials/implguide.html
November 01, 2018 - necessary to shape and maintain the targeted behavior changes. … Integrate
Goals and Objectives: The goal of Phase III is to sustain and spread improvements in teamwork behavior … Specific objectives are to integrate teamwork behaviors and tools into your daily practice, monitor the … Leaders, champions, and coaches continue to monitor and coach teamwork behavior among staff members. … Positive teamwork behaviors and improvements in processes and outcomes are reinforced and rewarded.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/debra-rosen-slides.pdf
March 15, 2016 - (education is not
enough to change behavior)
Self-Management Support:
Current organization-wide effort
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
May 31, 2023 - It is a leader's responsibility to model
appropriate team behavior.
11.
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1evidencebase.html
March 01, 2014 - training include: team leadership, mutual performance monitoring (i.e., situation monitoring), backup behavior … Salas, 1995 16 ; Porter, et al., 2003 17 ; Carney, et al., 2010 18 ; Hobgood, et al., 2010 19
Back-up Behavior … increases in desirable teamwork and safety attitudes, as well as increased communication, teamwork behaviors … Measurement of team behaviors in a Navy environment. Tech. Report No. NTSC TR-86-014. … Backing up behaviors in teams: the role of personality and legitimacy of need.
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pcmh.ahrq.gov/page/papers-briefs-and-resources
December 01, 2011 - All Papers, Briefs, and Other Resources on the PCMH
Explore all of the briefs, papers, and resources that AHRQ has developed for various stakeholders interested in learning more about the medical home and strategies for supporting the transition to new models of primary care.
Briefs
Ensuring that Patient Ce…
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pcmh.ahrq.gov/teamstepps/instructor/reference/teamattitude.html
April 01, 2017 - It is a leader's responsibility to model appropriate team behavior.
11.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-joy-in-work.pdf
January 07, 2022 - other teams - include representatives of everyone involved in the work of
the process
Model the behavior
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pcmh.ahrq.gov/page/necessary-not-sufficient-hitech-act-and-health-information-technologys-potential-build-medic-3
June 01, 2010 - Necessary But Not Sufficient: The HITECH Act and Health Information Technology’s Potential to Build Medical Homes June 2010 AHRQ Publication No: 10-0080-EF Prepared For: Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services, 540 Gaither Road, Rockville, MD 20850, www.ahrq.gov …
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pcmh.ahrq.gov/page/necessary-not-sufficient-hitech-act-and-health-information-technologys-potential-build-medic-0
June 01, 2010 - Necessary But Not Sufficient: The HITECH Act and Health Information Technology’s Potential to Build Medical Homes
June 2010
AHRQ Publication No: 10-0080-EF
Prepared For:
Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services, 540 Gaither Road, Rockville, MD 20850, www…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/impslhandouts.pdf
July 25, 2012 - Planning, Training, Implementing
Goals and desired outcomes
Measures
Processes to change
Behaviors … Processes
Activities
Practices
Behaviors
Attitudes
LEP
Implementation
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
December 09, 2015 - It is a leader's responsibility to model appropriate team
behavior.
11.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Disruptive behavior and/or code of conduct
d. … Do staff have access to a system for reporting disruptive behaviors?
d. … Has an organized process to assess behavior related to the event been established?
e. … Do staff have access to a system for reporting
disruptive behavior? … Has an organized process to assess behavior
related to the event been established?