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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - Decisions 4.10% 2.60% 6.50% 3.20%
Orientation/Style 2.20% 3.00% 2.00% 1.20%
Source: Calculated from authors
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talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module3/ebcommunication.html
October 01, 2014 - In particular, these authors attributed handoffs as being more influential than the other communication
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talkingquality.ahrq.gov/teamstepps/longtermcare/video/17ipassthebaton_ltc/index.html
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