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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-north-carolina-state-snapshot.pdf
January 01, 2018 - Spotlight on North Carolina -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program
January 2018
This brief highlights the major strategies, lessons learned,
and outcomes from North Carolina’s experience during the
quality demonstration funded by the Centers for Medicare
& Medicaid Services (…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-on-quality_measure-use.pdf
September 21, 2015 - Title of Presentation:
Using Quality Measures to Drive
Improvement:
Presentation for the National Academy of State Health
Policy’s Vanguard Network and CHIP Directors
Lessons from the CHIPRA Quality
Demonstration
Cindy Brach, MPP • Grace Anglin, MPH •
Kyra Chamberlain, MS, RN • David Kelley, MD, MPA
Se…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-on-quality_measure-use.pdf
September 21, 2015 - Title of Presentation:
Using Quality Measures to Drive
Improvement:
Presentation for the National Academy of State Health
Policy’s Vanguard Network and CHIP Directors
Lessons from the CHIPRA Quality
Demonstration
Cindy Brach, MPP • Grace Anglin, MPH •
Kyra Chamberlain, MS, RN • David Kelley, MD, MPA
Se…
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-on-quality_measure-use.pdf
September 21, 2015 - Title of Presentation:
Using Quality Measures to Drive
Improvement:
Presentation for the National Academy of State Health
Policy’s Vanguard Network and CHIP Directors
Lessons from the CHIPRA Quality
Demonstration
Cindy Brach, MPP • Grace Anglin, MPH •
Kyra Chamberlain, MS, RN • David Kelley, MD, MPA
Se…
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-on-quality_measure-use.pdf
September 21, 2015 - Title of Presentation:
Using Quality Measures to Drive
Improvement:
Presentation for the National Academy of State Health
Policy’s Vanguard Network and CHIP Directors
Lessons from the CHIPRA Quality
Demonstration
Cindy Brach, MPP • Grace Anglin, MPH •
Kyra Chamberlain, MS, RN • David Kelley, MD, MPA
Se…
-
ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/844.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
May 01, 2012 - Creating an Effective Customer Service Training Program
Creating an Effective Customer Service Program
May 2012 Podcast
Speaker
Lisa Sergy, Assistant Director at UCLA’s Health System in the Faculty Practice Group
Moderator
Carla Zema, Consultant, CAHPS User Network; Assistant Professor of Economics and…
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ce.effectivehealthcare.ahrq.gov/hai/cusp/cauti-interim/cauti-interim5.html
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ce.effectivehealthcare.ahrq.gov/hai/tools/mvp/modules/technical/daily-ltvv-tool.html
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