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  1. Scenario 1 (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
    February 28, 2014 - Scenario 1 Team Performance Observation Tool Date: Unit/Department: Team: Shift: Rating Scale Please comment if 1 or 2. 1 = Very Poor 2 = Poor 3 = Acceptable 4 = Good 5 = Excellent 1. Team Structure Rating a. Assembles a team b. Assigns or identifies team members’ roles and res…
  2. pcmh.ahrq.gov/cahps/news-and-events/events/webinar-100318.html
    November 01, 2018 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts & Recent Events Research Me…
  3. pcmh.ahrq.gov/healthsystemsresearch/hspc-research-study/acknowledgments.html
    June 01, 2020 - SHARE: More topics in this section Health Systems Research Health Services and Primary Care Research Study Comprehensive Report Preface Summary Acknowledgments Abbreviations Introduction Study Methods Breadth & F…
  4. pcmh.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
    May 01, 2022 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance American Indian Survey Measures Development Cancer Care Clinician & Group Dental …
  5. pcmh.ahrq.gov/sops/surveys/asc/index.html
    March 01, 2023 - SHARE: More topics in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office Nursing Home Community Pharmacy Ambulatory Surgery Center Supplemental Item Sets SOPS Databases SOPS Additional R…
  6. pcmh.ahrq.gov/sops/surveys/index.html
    January 01, 2023 - SHARE: More topics in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office Nursing Home Community Pharmacy Ambulatory Surgery Center Supplemental Item Sets SOPS Databases SOPS Additional R…
  7. pcmh.ahrq.gov/ncepcr/tools/cultural-competence/index.html
    August 01, 2019 - SHARE: More topics in this section National Center for Excellence in Primary Care Research About the National Center Research Initiatives Data Resources Tools and Resources Confidential Physician Feedback Oral, Linguistic, & Cultu…
  8. pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
    December 01, 2023 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance Supplemental Items Browse All Items Patient Narrative Items Child Hospital Narrative Item Set …
  9. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
    January 01, 2021 - Hospital Survey on Patient Safety Culture Version 2.0 SOPS® Hospital Survey Version: 2.0 Language: English • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based survey, and preparing and analyzing dat…
  10. pcmh.ahrq.gov/cahps/helpful-resources/index.html
    August 01, 2023 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration Analyzing CAHPS Sur…
  11. pcmh.ahrq.gov/news/blog/ahrqviews/hispanic-heritage-month-2023.html
    September 01, 2023 - SHARE: More topics in this section News Newsroom Blog AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders During National Hispanic Heritage Month, AHRQ Salutes Promotores de Salud …
  12. pcmh.ahrq.gov/cpi/centers/od/director-valdez-bio.html
    October 01, 2023 - SHARE: More topics in this section About About AHRQ Organization & Contacts Offices and Centers AHRQ Organization Chart AHRQ Key Contacts Director Robert Otto Valdez, Ph.D., M.H.S.A. Robert Otto Valdez…
  13. pcmh.ahrq.gov/research/findings/making-healthcare-safer/index.html
    July 01, 2023 - SHARE: More topics in this section Research Publications & Products Research Findings & Reports Grantee Final Reports: Patient Safety Evidence-based Practice Center Reports Fact Sheets National Healthcare Quality & Disparities Rep…
  14. pcmh.ahrq.gov/teamstepps-program/welcome-guides/administrators.html
    July 01, 2023 - SHARE: More topics in this section TeamSTEPPS Program TeamSTEPPS Updates Welcome Guides Patients & Family Caregivers Frontline Providers Administrators Experienced Trainers New TeamSTEPPS Trainers Trainers of Preprofes…
  15. pcmh.ahrq.gov/teamstepps-program/welcome-guides/frontline-providers.html
    July 01, 2023 - SHARE: More topics in this section TeamSTEPPS Program TeamSTEPPS Updates Welcome Guides Patients & Family Caregivers Frontline Providers Administrators Experienced Trainers New TeamSTEPPS Trainers Trainers of Preprofes…
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
    December 22, 2017 - Hospital Survey on Patient Safety SOPS TM Hospital Survey Version: 1.0 Language: English Note • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based survey, and preparing and analyzing data, and prod…
  17. pcmh.ahrq.gov/sites/default/files/wysiwyg/npsd/npsd-portfolios-summary-profile-2014.pdf
    January 01, 2014 - Patient Safety Organizations: A Summary of 2014 Profiles Patient Safety Organizations: A Summary of 2014 Profiles The safety of patients in health care settings remains a national priority and an important challenge. The Patient Safety Organization (PSO) program, which was authorized by the Patient Safety and Qu…
  18. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/knowledge.pdf
    December 02, 2015 - TeamSTEPPS for Office-Based Care Knowledge Assessment TeamSTEPPS® for Office-Based Care TeamSTEPPS for Office-Based Care Knowledge Assessment INSTRUCTIONS: For each of the following questions, please circle the letter next to the response that best answers the question. 1. When Ms. Sanchez comes into the exa…
  19. pcmh.ahrq.gov/health-literacy/improve/precautions/tool11d.html
    March 01, 2024 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…
  20. pcmh.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
    March 01, 2024 - SHARE: More topics in this section SOPS® About SOPS SOPS Surveys Hospital Medical Office Nursing Home Community Pharmacy Ambulatory Surgery Center Supplemental Item Sets Hospital Health IT Patient Safety Ho…

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