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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
January 01, 2020 - Westat
4
Agenda
• Overview of the SOPS Surveys
• SOPS Databases
• SOPS Resources
• Technical Assistance
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www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-slides.html
July 01, 2023 - Tools 2
Leadership
Situation Monitoring
Mutual Support
Communication
Brief
STEP
Task Assistance … Is task assistance requested or offered?
Were errors made or avoided? … Slide 16: Task Assistance 2
Team members protect each other from work overload situations. … Effective teams place all offers and requests for assistance in the context of patient safety. … Team members foster a climate where it is expected that assistance will be actively sought and offered
-
www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
July 01, 2023 - Concepts and Tools
Section 2: Explanation of Mutual Support Key Concepts and Tools
Tool: Task Assistance … includes a set of video-based simulation training activities that teach key concepts related to task assistance
-
www.qualitymeasures.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/wm-ppc.html
March 01, 2020 - Usual Source of Care Who Offered Language Assistance
Adults with limited English proficiency and a … usual source of care who offered language assistance, 2002-2012
Year
Total
Men
Women
2002 … percentage of adults with limited English proficiency and a usual source of care (USC) who offered language assistance
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-infographic.pdf
January 01, 2019 - include:
User's
Guides
Data Entry and
Analysis Tools
Reference
Lists
Resource
Lists
Free Technical Assistance
-
www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight05.html
November 01, 2013 - A key consideration is the type and intensity of technical assistance services that will best help providers … States will likely need to support practices in various ways, such as providing technical assistance … States must think carefully about what combination of technical assistance and financial incentives will … South Carolina opted to provide extensive technical assistance but few financial incentives. … Needs for technical assistance may be greater when the targeted primary care providers are not organized
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
January 01, 2024 - Suggestions for resources you would like added to the list , quest ions about the survey, or
requests for assistance … • Free to participate and we provide technical
assistance
• Participating facilities receive a customized … data files per specifications
through a secure, online data submission
system
45
SOPS Technical Assistance … Database Requirements for Participation
SOPS Technical Assistance (TA)
Sign up for SOPS Email Updates
-
www.qualitymeasures.ahrq.gov/ncepcr/tools/cultural-competence/oralling.html
July 01, 2019 - M+COs may seek assistance in developing and conducting projects that focus on clinical health care disparities … that linguistic barriers have numerous negative impacts on LEP members and that appropriate linguistic assistance … Linguistic assistance:
Increases satisfaction.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-infographic.pdf
January 01, 2024 - Overall Rating
Items
Staff
82 percent of respondents rated
Personal Assistance
and Behavioral
-
www.qualitymeasures.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool7.html
March 01, 2014 - Do you have some kind of financial assistance for low-income patients?
… would I feel sending my patients to organization—do I think they will receive high-quality and credible assistance
-
www.qualitymeasures.ahrq.gov/teamstepps/longtermcare/downloads.html
April 01, 2013 - zipped files will require additional software on your computer for local use: go to Plugin Help for assistance … Zip file, 32 MB)
Feedback video (Zip file, 3.1 MB)
DESC Script video (Zip file, 16.9 MB)
Task Assistance
-
www.qualitymeasures.ahrq.gov/sops/databases/pharmacy/submission.html
November 01, 2023 - contribute their data to the Community Pharmacy Survey Database will receive:
Access to free technical assistance … Contact Information
For free technical assistance and support, contact the SOPS Database team:
Email
-
www.qualitymeasures.ahrq.gov/takeheart/training/learning-community-webinars/index.html
December 01, 2022 - Maximizing Physician Support for Cardiac Rehab
Stephen Hines , Ph.D., TAKEheart's Training and Technical Assistance … Implementing Automatic Referral
Cerner Q&A
Stephen Hines , Ph.D., TAKEheart's Training and Technical Assistance … Epic Q&A
Stephen Hines , Ph.D., TAKEheart's Training and Technical Assistance Lead, Principal Associate
-
www.qualitymeasures.ahrq.gov/funding/training-grants/tools.html
July 01, 2021 - ISA):
Applications submitted in response to this Notice of Funding Opportunity (NOFO) for Federal assistance … grant:
Applications submitted in response to this Notice of Funding Opportunity (NOFO) for Federal assistance … grant:
Applications submitted in response to this Notice of Funding Opportunity (NOFO) for Federal assistance
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - research
Resources to Support Survey Users
CAHPS
Ambulatory Care
Improvement
Guide
Free technical
assistance
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
June 01, 2019 - 50
51
SOPS Technical Assistance (TA)
E-mail:
SafetyCultureSurveys@westat.com
Phone:
1-888-324-9749 … SOPS Website
SOPS Updates
Call for SOPS Improvement Stories
SOPS Technical Assistance (TA)
-
www.qualitymeasures.ahrq.gov/sops/databases/asc/databases/submission.html
October 01, 2023 - their data to the Ambulatory Surgery Center Survey Database will receive:
Access to free technical assistance … Contact Information
For free technical assistance and support, contact the SOPS Database team:
Email
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
January 01, 2014 - Cross-Monitoring (SITUATION MONITORING--SM)
Check-Back (COMMUNICATION--C)
Handoff (COMMUNICATION--C)
Task Assistance … call the patient to inform and educate (L) and take the burden away from the provider providing task assistance … Cross-Monitoring (SITUATION MONITORING)
Check-Back (COMMUNICATION)
Handoff (COMMUNICATION)
Task Assistance … Cross-Monitoring (MUTUAL SUPPORT--MS)
Check-Back (COMMUNICATION--C)
Handoff (COMMUNICATION--C)
Task Assistance … Cross-Monitoring (SITUATION MONITORING)
Check-Back (COMMUNICATION)
Handoff (COMMUNICATION)
Task Assistance
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/qde-mmd-webinar-on_quality-measure-use.pdf
September 24, 2015 - CHIPRA State strategies
– Technical support
• Learning collaboratives
• Individualized technical assistance … Site Visits
• QTIP team technical assistance site
visits
• Peer reviewer participation
• Academic … level
• Multiple contacts
• Twice a year learning
collaborative session
• Twice a year technical assistance … reporting measures and
demonstrating improvement
David Kelley
30 30
Pennsylvania Medical Assistance … Slide Number 28
Slide Number 29
Pennsylvania Medical Assistance
Project Overview
Project Overview
-
www.qualitymeasures.ahrq.gov/evidencenow/model/profiles/scenic-bluffs.html
March 01, 2021 - finding ways to help, such as linking patients to additional services like payment support and housing assistance … greater emphasis on having a provider you know, who will be more attentive when you need a little extra assistance