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  1. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
    March 01, 2020 - Strategy 6J: Support Groups and Self-Care Contents 6.J.1. The Problem 6.J.2. The Intervention 6.J.3. Benefits of These Interventions 6.J.4. Implementation of These Interventions References    Download Strategy 6J:   Support Groups and Self-Care  (PDF, 214 KB)         6.J.1. The Pro…
  2. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
    May 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services Population version: Adult Instructions for adding these items After the last item before the "About You" section, add the following subheading, formatted to be consistent with existing subheadin…
  3. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
    March 01, 2020 - Strategy 6L: Planned Visits Contents 6.L.1. The Problem 6.L.2. The Intervention 6.L.3. Benefits of This Intervention 6.L.4. Implementation of This Intervention References    Download Strategy 6L:   Planned Visits  (PDF, 222 KB)         6.L.1. The Problem When patients with chroni…
  4. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - CAHPS Clinician & Group Narrative Item Set Originally known as the Narrative Elicitation Protocol, the first CAHPS Narrative Item Set asks patients about their experiences in ambulatory care settings. The items were developed to be used with the CAHPS Clinician & Group Survey (CG-CAHPS) but they can also be use…
  5. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/sample-frame-elements.html
    February 01, 2025 - Examples of Sample Frame Elements The sample frame that a CAHPS survey sponsor provides to a vendor would ideally include the following information (data elements). Elements for an Adult Survey Unique patient ID (typically provided by provider or insurer). Name of person (first and last names in separate fields…
  6. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-sample-size.html
    August 01, 2024 - Calculating the Starting Sample Size for CAHPS Surveys The starting sample size you need to achieve the desired number of completed CAHPS questionnaires for analysis and reporting should take several factors into account: The accuracy of the contact information. The mode or modes of data collection. Any prior s…
  7. www.ahrq.gov/cahps/news-and-events/events/webinar-042121.html
    May 01, 2021 - Participating in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What You Need To Know (AHRQ-CMS Webcast) Wednesday, April 21, 2021 Contents Summary Speakers and Presentation Slides Recording Summary CAHPS Database team held a webcast about participating in the 202…
  8. www.ahrq.gov/cahps/news-and-events/events/webcasts.html
    October 01, 2024 - Archived CAHPS Webcasts CAHPS webcasts inform survey users about products and related resources, offer updates on the status of products in development, and support in the use of CAHPS survey and data results. View recent and upcoming webcasts and events. Introducing the CAHPS Clinician & Group Visit Survey 4.0…
  9. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6m-group-visits.html
    March 01, 2020 - Strategy 6M: Group Visits Contents 6.M.1. The Problem 6.M.2. The Intervention 6.M.3. Benefits of This Intervention 6.M.4. Implementation of This Intervention 6.M.5. The Impact of This Intervention References    Download Strategy 6M:   Group Visits  (PDF, 232 KB)         6.M.1. The…
  10. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
    November 01, 2023 - CAHPS Child Hospital Narrative Item Set The Child Hospital Narrative Item Set is a series of open-ended questions designed to be answered by a parent or guardian of children who have been recently hospitalized to provide detailed feedback on their experiences with inpatient care. The item set can be added to th…
  11. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/formatting-questionnaires.html
    August 01, 2024 - Formatting CAHPS Questionnaires for Mail, Web, and Phone Administrations To ensure consistency across surveys, please observe the following guidelines when formatting your survey to be administered by mail, web, and/or phone. Survey users should carefully consider which mode(s) would be the most desirable and a…
  12. www.ahrq.gov/cahps/news-and-events/events/webinar-051823.html
    December 01, 2023 - Participating in the 2022 CAHPS Home and Community-Based Services Survey Database: What You Need to Know May 18, 2023 Summary Speakers and Presentation Slides Recording Summary This free webcast provided information about participating in the 2022 CAHPS ® Home and Community Based Services (HCBS …
  13. www.ahrq.gov/talkingquality/resources/comparative-reports.html
    December 01, 2016 - Profiles of Comparative Reports on Health Care Quality and Costs This resource provides illustrative examples of web-based comparative reports for consumers on the quality and costs of care from health plans, hospitals, physicians, dialysis facilities, nursing homes, long-term care facilities, and other provide…
  14. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6r-reminder-systems.html
    March 01, 2020 - Strategy 6R: Reminder Systems for Immunizations and Preventive Services Contents 6.R.1. The Problem 6.R.2. The Intervention     6.R.2.a. Reminder Systems for Patients     6.R.2.b. Reminder Systems for Physicians References    Download Strategy 6R:   Reminder Systems for Immunizations and Preventiv…
  15. www.ahrq.gov/cahps/surveys-guidance/cg/index.html
    March 01, 2025 - CAHPS Clinician & Group Survey The CAHPS ® Clinician & Group Survey (CG-CAHPS) asks patients to report on their experiences with providers and staff in primary care and specialty care settings. Survey results can be used to: Determine the need for improvement activities and evaluate the impact of those efforts…
  16. www.ahrq.gov/cahps/surveys-guidance/outpatient-mental-health/about/survey-measures.html
    October 01, 2024 - CAHPS Outpatient Mental Health Survey Measures For more information: Patient Experience Measures from the Outpatient Mental Health Survey (PDF, 219 KB) Getting Appointments for Prescription Medicines Q3 Difficulty making appointments for prescription medicine Getting Mental Health Counseling Q10 Difficulty fi…
  17. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/qdr-ruralhealthchartbook-2017update.pptx
    January 01, 2020 - Chartbook on Rural Health Care: Slide Presentation National Healthcare Quality and Disparities Report Chartbook on Rural Health Care This presentation contains notes. Select View, then Notes page to read them. 1 Organization of the Chartbook on Rural Health Care Part of a series related to the National Healthcare…
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-focus-procedure-related-cath-use-070814.pptx
    January 01, 2015 - Slide 1 Preventing CAUTI in Special Populations: Focus on Procedure-Related Catheter Use 1 David A. Pegues, MD Professor of Medicine, Division of Infectious Diseases Medical Director, Healthcare Epidemiology, Infection Prevention and Control Hospital of the University of Pennsylvania Gregory D. Kennedy, MD, PhD Ass…
  19. www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html
    August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Next Page Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview About Measure Specifications and Reporting Key Driver Diagram Quality Improvement Strategies Improvement Data Other Resources …
  20. www.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
    June 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Webcast Video

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