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www.ahrq.gov/cahps/cahps-database/cg-database/index.html
June 01, 2024 - CAHPS Clinician & Group Survey Database
The Clinician & Group Survey Database Survey (CG CAHPS) Database is a central repository of survey data from practice sites, medical groups, and regional health collaboratives that have administered the CG CAHPS survey and choose to submit their data to the Database. This…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - CAHPS Child Hospital Narrative Item Set
The Child Hospital Narrative Item Set is a series of open-ended questions designed to be answered by a parent or guardian of children who have been recently hospitalized to provide detailed feedback on their experiences with inpatient care. The item set can be added to th…
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/sample-frame-elements.html
February 01, 2025 - Examples of Sample Frame Elements
The sample frame that a CAHPS survey sponsor provides to a vendor would ideally include the following information (data elements). Elements for an Adult Survey Unique patient ID (typically provided by provider or insurer). Name of person (first and last names in separate fields…
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www.ahrq.gov/cahps/news-and-events/events/webcasts.html
October 01, 2024 - Archived CAHPS Webcasts
CAHPS webcasts inform survey users about products and related resources, offer updates on the status of products in development, and support in the use of CAHPS survey and data results. View recent and upcoming webcasts and events. Introducing the CAHPS Clinician & Group Visit Survey 4.0…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
May 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services
Population version: Adult
Instructions for adding these items
After the last item before the "About You" section, add the following subheading, formatted to be consistent with existing subheadin…
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/formatting-questionnaires.html
August 01, 2024 - Formatting CAHPS Questionnaires for Mail, Web, and Phone Administrations
To ensure consistency across surveys, please observe the following guidelines when formatting your survey to be administered by mail, web, and/or phone. Survey users should carefully consider which mode(s) would be the most desirable and a…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/screener.html
April 01, 2022 - Screener Items for the CAHPS Item Set for Children with Chronic Conditions
The CAHPS Item Set for Children with Chronic Conditions includes a five-item screener that is used during the analysis of the data to determine which responses to the questionnaire reflect the experiences of children with chronic conditi…
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/increasing-responses.html
August 01, 2024 - Methods for Increasing the Number of Responses to CAHPS Surveys
Many organizations have reported a decline in survey response rates. A low response rate is a concern because a survey with a low response rate may provide data that is less representative of the underlying population, although that is not always t…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
April 01, 2022 - Measures From the CAHPS Item Set for Children with Chronic Conditions
Parents' Experiences with Getting Needed Information about Their Child's Care
CC1 Had questions answered by child's doctors or health providers
Parents' Experiences with Shared Decision-making
CC2 More than one choice for chil…
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html
August 01, 2024 - Recommended Data Collection Procedures for CAHPS Surveys
Each survey sponsor will need to work with their survey vendor to choose the data collection modes that are most likely to reach their specific patient population and maximize the response rate at an acceptable cost. Research suggests that sequential mult…
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www.ahrq.gov/cahps/news-and-events/events/webinar-042121.html
May 01, 2021 - Participating in the 2021 CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database: What You Need To Know (AHRQ-CMS Webcast)
Wednesday, April 21, 2021
Contents
Summary
Speakers and Presentation Slides
Recording
Summary
CAHPS Database team held a webcast about participating in the 202…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions
Population version: Child
Learn more about the CAHPS Children With Chronic Conditions Item Set.
Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the needs of…
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
August 01, 2024 - Preparing Sample Files Before Collecting CAHPS Survey Data
Before a CAHPS survey goes into the field, survey sponsors should confirm that their vendors have taken the following steps to prepare the sample files. Remove duplicate names: While the sample frame can include multiple individuals from the same house…
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-sample-size.html
August 01, 2024 - Calculating the Starting Sample Size for CAHPS Surveys
The starting sample size you need to achieve the desired number of completed CAHPS questionnaires for analysis and reporting should take several factors into account: The accuracy of the contact information. The mode or modes of data collection. Any prior s…
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www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
March 01, 2017 - Development of the CAHPS Cancer Care Survey
The CAHPS ® Cancer Care Survey was developed and tested in two phases by the American Institutes for Research (AIR) and the Mayo Clinic with the support of multiple funders:
The first phase of the project took place between October 2009 and March 2013. It was s…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
May 01, 2021 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services
Population version: Adult
Instructions for adding these items
After the last item before the "About You" section, add the following subheading, formatted to be consistent with existing subheadings: …
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www.ahrq.gov/cahps/news-and-events/webinar-101724/webcast-questions.html
December 01, 2024 - Questions and Answers About the Outpatient Mental Health Survey
These questions and answers are drawn from an October 2024 CAHPS webcast introducing the Outpatient Mental Health Survey. Is the Outpatient Mental Health Survey replacing the ECHO 3.0 survey? The Outpatient Mental Health Survey was developed with…
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www.ahrq.gov/cahps/cahps-database/hp-database/index.html
December 01, 2024 - CAHPS Health Plan Survey Database
The CAHPS Health Plan Survey (HP CAHPS) Database is a central repository of survey data from State Medicaid agencies, State Children's Health Insurance Programs (CHIP), and individual health plans that have administered the HP CAHPS Survey and chose to submit their data to th…
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www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
January 01, 2025 - CAHPS Home and Community-Based Services (HCBS) Survey Database
The CAHPS Home and Community-Based Services (HCBS) Survey Database is a central repository of survey data from State Medicaid agencies and the managed care entities with which they contract that have administered the HCBS CAHPS survey and chose to…
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www.ahrq.gov/cahps/surveys-guidance/index.html
May 01, 2024 - CAHPS Patient Experience Surveys and Guidance
What Are CAHPS Surveys? CAHPS surveys ask patients to report on their experiences with a range of healthcare services at multiple levels of the delivery system. Some CAHPS surveys ask about patients' experiences with healthcare providers, such as doctors, clinics, a…