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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy/sahl-e-form-user-guide.pdf
    December 18, 2014 - SAHL-E Test Form and User's Guide The 18 items of SAHL-E, ordered according to item difficulty (keys and distracters are listed in the same random order as in the field interview) Stem Key or Distracter 1. kidney __urine __fever __don’t know 2. occupation __work __education __don’t know 3. medication __instr…
  2. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy/sahl-s-form-user-guide.pdf
    December 18, 2014 - SAHL-S Test Form and User Guide The 18 items of SAHL-S, ordered according to item difficulty (keys and distracters are listed in the same random order as in the field interview) Stem Key or Distracter 1. empleo __trabajo __educación __no se 2. convulsiones __mareado __tranquilo __no se 3. infección __mata __…
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
    May 01, 2023 - The toolkit includes a patient safety alert, case studies, a template for assessing internal communication
  4. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
    March 18, 2014 - TeamSTEPPS Speciality Scenarios, Labor & Delivery TeamSTEPPS 2.0 Specialty Scenarios - 103 Specialty Scenarios L&D Specialty Scenarios - 104 TeamSTEPPS 2.0 Specialty Scenarios L&D Scenario 85 Appropriate for: L&D Setting: Hospital Sue Jones a 28-year-old G1 P0 at term is undergoing an…
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-ginsberg.pdf
    October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care AHRQ and AHRQ’s CAHPS® Program Caren Ginsberg, Ph.D. Director, CAHPS Division, Center for Quality Improvement and Patient Safety Agency for Healthcare Research and Quality www.ahrq.gov/cahps AHRQ’s Core Competencies Resear…
  6. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/ed-workflowdiagrams.pdf
    January 01, 2018 - Emergency Department Workflow Diagrams Emergency Department Workflow Diagrams Ambulatory patient arrives. Provider assigns patient to self and evaluates patient. Diagnostic testing including labwork and chest x-ray. Diagnosis CAP? Pursue other diagnoses. Inpatient treatment warranted? Based on clin…
  7. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule5.pptx
    February 06, 2006 - When assessing patient status consider the following-- the patient's history, vital signs, medications … When assessing the environment, consider the following-- facility information, administrative information … When assessing progress, team members need to consider the following, call a huddle to discuss the following
  8. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Regenstein_54.pdf
    May 08, 2008 - Hospital Language Services: Quality Improvement and Performance Measures Hospital Language Services: Quality Improvement and Performance Measures Marsha Regenstein, PhD, MCP; Jennifer Huang, MS; Catherine West, MS, RN; Holly Mead, PhD; Jennifer Trott, MPH; Melissa Stegun, MA Abstract For a growing segment…
  9. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/allison.pdf
    December 19, 2014 - Story Guides – Making Comparative Effectiveness Useful for Vulnerable Patients Research to …
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
    January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray, MPH Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat What is Patient Safety Culture? Organization 13 What are the SOPS Surveys? • Surveys of providers and st…
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4y_combo_nqi03-bsi-bestpractices.pdf
    May 17, 2016 - Selected Best Practices and Suggestions for Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety 1 Tool D.4y Selected Best Practices and Suggestions for Improvement NQI 03: Neonatal Blood Stream Infection Why focus on neonatal blood stream infection (BSI)? •…
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
    April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution (CANDOR) process and includes; ■ Identifying the existing process ■ Identifying the existing outcome(s) ■ Identifying the desired outcome(s) ■ Identifying and documenting the gap(s) Who should use t…
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pdf
    July 01, 2012 - Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide Enhancing Safety for Patients With Limited English Proficiency Train-the-Trainer Instructor Guide TM TeamSTEPPS | Limited English Proficiency LEP 06.1 | Prework 1 INSTRUCTOR NOTE: A training of trainers wi…
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care Rapid Response for Perinatal Safety Rapid Response for Perinatal Safety SAY: The Rapid Response for Perinatal Safety bundle provides information establishing a unitwide approach, also referred to as a rapid response system, for responding to urgent maternity care issues. Slide …
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
    September 02, 2022 - Practice assessing deteriorating patient and communicating patient assessment findings to physician
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/implementing-guide.pdf
    March 01, 2017 - Guide To Implementing a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Guide to Implementing a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care AHRQ Pu…
  17. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pptx
    July 01, 2012 - Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide Enhancing Safety for Patients With Limited English Proficiency Train-the-Trainer Instructor Guide TM Prework 1 INSTRUCTOR NOTE: A training of trainers will be most beneficial if participants feel thei…
  18. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
    January 01, 2023 - CAHPS 2023 Health Plan Survey Database Summary Results 2023 Health Plan Survey Database Summary Results This overview of results summarizes how Medicaid and Children's Health Insurance Program (CHIP) health plan respondents assess their health plan based on the 2023 Consumer Assessment of Healthcare Providers a…
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool9_trans_care.docx
    July 28, 2016 - Tool 9: Transitional Care Planning Tool 9: Whole-Person Transitional Care Planning Tool Purpose The social, economic, and geographic conditions in which individuals live have a profound impact on individuals’ health status. Efforts to reduce readmissions by optimizing self-management or long-term health status will …
  20. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
    November 20, 2014 - How To Implement the Fall Prevention Program in Your Organization How To Implement the Fall Prevention Program in Your Organization ADD Hospital Name Here Module 4 What We Have Done Thus Far Up to this point, you have: Examined compelling reasons for implementing a Fall Prevention Program and strategies for sustain…

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