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Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdfJanuary 01, 2017 - This was such an important area we measured in a bunch of different ways. … So, for example, we'd like to give you an estimated response rate so, that's an area we will be doing … So, we know that a lot of survey vendors, and researchers, and others are doing work in this area, and … And we are eager to continue work in this area, particularly to better understand how to meet the needs
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