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101. SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
     January 01, 2020 - Sorra, Slide 59 And there are frequently asked questions with helpful answers located on the AHRQ SOPS … You don't want to force answers. … It would be included in the denominator of a percent positive score, which is why if somebody answers

102. TeamSTEPPS 2.0 Readiness Assessment | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/teamstepps/readiness/index.html
     August 01, 2015 - As you begin the implementation process, make sure you continue to monitor whether the answers to these

103. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Installed an Interactive Voice Response (IVR) system to enable members to get quick answers to the most

104. CAHPS Cancer Care Survey: Drug Therapy (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
     October 07, 2016 - Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions

105. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
     October 30, 2020 - Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions

106. Question Builder | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/es/questions/question-builder/online.html
     March 28, 2024 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

107. Question Builder | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/questions/question-builder/online.html
     April 01, 2024 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

108. FileNewTemplate
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module2.pptx
     March 07, 2019 - Use page 8 of the Participant Workbook to record your answers Module 2: Team Structure ‹#› Now that

109. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
     October 01, 2020 - Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions

110. Distribute Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/talkingquality/distribute/index.html
     September 01, 2017 - The answers to the first three sets of questions will affect how much time you have to produce the report

111. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
     September 01, 2011 - Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions

112. CAHPS Dental Plan Survey (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
     February 10, 2009 - Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the

113. CAHPS Elicitation Protocol Webcast (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
     January 01, 2017 - included feasibility testing of the 5Q CAHPS protocol  Will a short form survey provide comparable answers

114. Jane Kapustin, Ph.D. | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/questions/videos/clinician-kapustin.html
     November 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

115. Rachelle Toman, M.D., Ph.D. | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/questions/videos/clinician-toman.html
     November 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

116. Alastair McGregor | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/questions/videos/patient-mcgregor.html
     November 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

117. Appendix J. Coaching Tool Instructions and Observation Tool With Coaching Section - Implementation Guide | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-j.html
     May 01, 2017 - A good coach wants team members to analyze the situation for themselves without telling them the answers

118. Helping to Answer Pressing Policy Questions with Data and Analytics | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/news/blog/ahrqviews/answer-policy-questions-data.html
     March 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

119. Sample Telephone Script for the CAHPS Child Hospital Survey (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
     April 17, 2017 - Your answers are very important and will be used to help {HOSPITAL NAME} improve the quality of care … When thinking about your answers, do not include any other hospital stays in your answers. … [BE PREPARED TO PROBE IF THE PATIENT ANSWERS OUTSIDE OF THE ANSWER CATEGORIES PROVIDED. … Do not include any other hospital stays in your answers. 48. … [BE PREPARED TO PROBE IF THE PATIENT ANSWERS OUTSIDE OF THE ANSWER CATEGORIES PROVIDED.

120. CAHPS Bibliography | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/bibliography/index.html
     March 05, 2024 - Narrative comments about pediatric inpatient experiences yield substantial information beyond answers … Narrative comments about pediatric inpatient experiences yield substantial information beyond answers