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talkingquality.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
June 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/healthitpatientsafetyitemset-hospitals-pilottestreport.pdf
March 01, 2018 - Pilot Study Results From the 2017 Health Information Technology Patient Safety Supplemental Item Set for Hospitals
Pilot Study Results From the 2017
AHRQ Surveys on Patient Safety Culture (SOPSTM)
Health Information Technology Patient Safety
Supplemental Item Set for Hospitals
Prepared for:
Agency for Healthca…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
June 06, 2018 - Ambulatory Procedure/Surgery Center Survey on Patient Safety
SOPS
TM
Ambulatory Surgery Center Survey
Version: 1.0
Language: English
Note
• For more information on getting started, selecting a sample, determining data collection
methods, establishing data collection…
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talkingquality.ahrq.gov/health-literacy/improve/precautions/tool3.html
February 01, 2024 - Compare Health Literacy Assessment Quiz answers before and after staff training to assess understanding
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - expectations, it may lead
to litigation as patients and families see this as their only way of getting answers … ■ This is not always easy, as we may not have all the answers.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro
Understanding SOPS® Surveys:
A Primer for New Users
Webcast
November 7, 2022
1:00-2:00 PM ET
Need Help?
• No sound from computer
speakers?
► Choose Phone Call or Call Me
• Trouble with your connection or
slides not moving?
► Log out and log back …
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
August 01, 2022 - expectations, it may lead to litigation as patients and families see this as their only way of getting answers … This is not always easy, as we may not have all the answers.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
January 12, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro
Understanding SOPS® Surveys:
A Primer for New Users
Webcast
January 12, 2022
2:00-3:00 PM ET
Need Help?
• No sound from computer
speakers?
• Trouble with your connection
or slides not moving?
►Log out and log back in
• Other problems?
►Use Q…
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talkingquality.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - Skip to main content
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talkingquality.ahrq.gov/talkingquality/plan/needs-and-testing/index.html
May 01, 2019 - Use your answers to these questions to figure out what else you might want to know.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-intro.pdf
October 03, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
Implementing the New CAHPS®
Protocol for Obtaining Patient
Comments About Their Care
A Webcast Presented by the
AHRQ CAHPS User Network
October 3, 2018
1:00 – 2:00 pm ET
www.ahrq.gov/cahps
Need Help?
• No sound from compute…
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Some health plans and providers, for example, offer a form that suggests that patients write out answers
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talkingquality.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
December 01, 2017 - Despite funding, we are far from having definitive answers.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
June 01, 2022 - Item Wording Changes on Scores
Changes to survey items, even minor changes, can affect respondents’ answers … For free technical assistance or for answers to questions survey users may
have about transitioning
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talkingquality.ahrq.gov/talkingquality/explain/support/provide-access.html
January 01, 2023 - effective strategies include:
Providing a call-in number or email address where intermediaries can get answers
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talkingquality.ahrq.gov/evidencenow/tools/keydrivers/implement-qi.html
November 01, 2018 - measures, collect data, compare with goals and benchmarks, and act on data regularly
QI measurement answers
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - Making Informed Consent an Informed Choice:
Making Informed Consent an Informed Choice:
Training for Health Care Professionals Audio Script
Slide 1/Welcome
Welcome to:
Making Informed Consent an Informed Choice: Training for Health Care Professionals.
• This course is sponsored by the Agency for Healthcare Re…
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talkingquality.ahrq.gov/policy/privacy.html
November 01, 2017 - Skip to main content
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talkingquality.ahrq.gov/news/newsroom/case-studies/201704.html
April 01, 2017 - Skip to main content
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talkingquality.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - Skip to main content
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