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Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/newsletters/e-newsletter/900.html

February 01, 2024 - SHARE: More topics in this section News Newsroom Blog Newsletter AHRQ News Now Events Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores Issue Number 900 AHRQ News Now is a …
AHRQ Stats: Relationship Between Electronic Nicotine Use and General Health | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/newsletters/e-newsletter/903.html

March 01, 2024 - SHARE: More topics in this section News Newsroom Blog Newsletter AHRQ News Now Events AHRQ Stats: Relationship Between Electronic Nicotine Use and General Health Issue Number 903 AHRQ News Now is a …
TeamSTEPPS 2.0: Module 8. Change Management | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html

March 01, 2019 - Leaders must create a compelling vision—one that answers the questions "What do we want to achieve?"
Engaging Patients and Families in Their Health Care | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html

April 01, 2018 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Quality Measures Reports Engaging Patients and Families Guide to Patient and Family Engagement in Hospital Qua…
Winners Selected in Challenge Competition To Create TeamSTEPPS Training Videos | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/newsletters/e-newsletter/878.html

August 01, 2023 - SHARE: More topics in this section News Newsroom Blog Newsletter AHRQ News Now Events Winners Selected in Challenge Competition To Create TeamSTEPPS Training Videos Issue Number 878 AHRQ News Now is…
Engaging Patients and Families in Their Health Care | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/patients-families/index.html

June 01, 2023 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Quality Measures Reports Engaging Patients and Families Guide to Patient and Family Engagement in Hospital Qua…
SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html

September 01, 2020 - Help the patient understand he or she is being invited to ask questions, get answers, and discuss options … Avoid questions with yes and no answers. Listen actively to your patient.
TeamSTEPPS: Rapid Response Systems (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/instructor_slides/rrsinstructmod.pdf

January 01, 2008 - Failure Modes and Effects Analysis (FMEA) This answers questions like: •What can go wrong?
Section 3: Are You Ready To Improve? | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html

February 01, 2020 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts & Recent Events Reporting R…
1. Introduction | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/healthsystemsresearch/hspc-research-study/introduction.html

June 01, 2020 - SHARE: More topics in this section Health Systems Research Health Services and Primary Care Research Study Comprehensive Report Preface Summary Acknowledgments Abbreviations Introduction Study Methods Breadth & F…
National Evaluation Team | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/evidencenow/projects/heart-health/research-results/research/national.html

March 01, 2021 - SHARE: More topics in this section EvidenceNOW EvidenceNOW Model Practice Facilitation EvidenceNOW Projects Advancing Heart Health About Advancing Heart Health Evidence for Advancing Heart Health Advancing Heart Health Resea…
4. How do you implement the fall prevention program in your organization? | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/implementation.html

January 01, 2013 - Use the list of staff questions from the pilot units and the answers to those questions to create an
Phone Call Role Play (pdf file)

pcmh.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf

February 14, 2013 - Phone Call Role Play 1 Phone Call Role Play CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. When you left the hospital, Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m glad to help with this call. I am hoping to talk to you about your medical issues, see …
Tools for Reducing Central Line-Associated Blood Stream Infections (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/hai/clabsi-tools/clabsi-tools-revised.pdf

January 01, 2013 - in-service sessions to review those PowerPoint slides and the Fact Sheet (Appendix 2) and provide answers
TeamSTEPPS Fundamentals Course: Module 5. Situation Monitoring | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module5/igsitmonitor.html

March 01, 2019 - Answers: Left image: American Indian and Alaska Native. Center image: Duck and rabbit.
TeamSTEPPS Fundamentals Course: Module 2. Team Structure | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module2/igteamstruct.html

March 01, 2014 - Possible Answers: Clinical services: Laboratory. X-ray. Pharmacy.
Methods and Measures | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/evidencenow/projects/heart-health/research-results/research/methods/index.html

March 01, 2021 - SHARE: More topics in this section EvidenceNOW EvidenceNOW Model Practice Facilitation EvidenceNOW Projects Advancing Heart Health About Advancing Heart Health Evidence for Advancing Heart Health Advancing Heart Health Resea…
Heart Failure Patients’ Risk of Adverse Events Higher in Poor-Performing Hospitals | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/news/newsletters/e-newsletter/899.html

February 01, 2024 - SHARE: More topics in this section News Newsroom Blog Newsletter AHRQ News Now Events Heart Failure Patients’ Risk of Adverse Events Higher in Poor-Performing Hospitals Issue Number 899 AHRQ News No…
Section 4: Ways To Approach the Quality Improvement Process (Page 1 of 2) | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html

January 01, 2020 - way to organize the action plan is to review the following key questions as a team and document your answers
Fall Prevention Toolkit (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx

August 03, 2017 - Fall Prevention Toolkit Fall Prevention Toolkit Module 4 Tools Tool 4A: Assigning Responsibilities for Using Best Practices Tool 4B: Staff Roles Tool 4C: Assessing Staff Education and Training Tool 4D: Implementing Best Practices checklist Action Plan for Fall Prevention Staff Education and Training 4A: Assigning…