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healthcare411.ahrq.gov/news/newsroom/case-studies/ktcquips36.html
October 01, 2014 - Skip to main content
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healthcare411.ahrq.gov/teamstepps/lep/handouts/leputcomesasst.html
December 01, 2012 - Skip to main content
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healthcare411.ahrq.gov/talkingquality/about/index.html
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_1.pdf
October 01, 2016 - This models how patients
can get answers themselves.
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healthcare411.ahrq.gov/teamstepps-program/curriculum/situation/tools/step.html
June 01, 2023 - Skip to main content
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healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
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healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
September 01, 2020 - Help the patient understand he or she is being invited to ask questions, get answers, and discuss options … Avoid questions with yes and no answers.
Listen actively to your patient.
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healthcare411.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - Skip to main content
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healthcare411.ahrq.gov/news/blog/ahrqviews/home-health-quality-improvement.html
December 01, 2022 - Skip to main content
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healthcare411.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
April 01, 2017 - Skip to main content
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - Static Teach-back Interactive Module
Teach-back
1. Title
Teach-Back
Improving Patient Safety by Engaging Patients and Families in Effective Clinician-
Patient Communication
1 Teach-back Interactive Module
2. AHRQ
Sponsored by the Agency for Healthcare
Research and Quality (AHRQ), this tea…
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healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
August 01, 2022 - When developing a measurement system, include information in the plan that answers the questions: What
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healthcare411.ahrq.gov/news/newsroom/case-studies/201525.html
September 01, 2015 - Skip to main content
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healthcare411.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
February 14, 2013 - Phone Call Role Play
1
Phone Call Role Play
CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. When you left the hospital,
Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m
glad to help with this call. I am hoping to talk to you about your medical issues, see …
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/hai/clabsi-tools/clabsi-tools-revised.pdf
January 01, 2013 - in-service sessions to review those PowerPoint
slides and the Fact Sheet (Appendix 2) and provide answers
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healthcare411.ahrq.gov/cahps/item-sets/index.html
April 01, 2024 - Skip to main content
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healthcare411.ahrq.gov/patient-safety/settings/hospital/resource/guide/web6.html
December 01, 2017 - When he queried his colleagues, their answers revealed outdated information about SNF capabilities, and
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healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
February 01, 2020 - Skip to main content
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
August 03, 2017 - Fall Prevention Toolkit
Fall Prevention Toolkit
Module 4 Tools
Tool 4A: Assigning Responsibilities for Using Best Practices
Tool 4B: Staff Roles
Tool 4C: Assessing Staff Education and Training
Tool 4D: Implementing Best Practices checklist
Action Plan for Fall Prevention Staff Education and Training
4A: Assigning…
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healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - Skip to main content
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