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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
    January 01, 2021 - If a question does not apply to you or your hospital or you don’t know the answer, please select “Does … Select ONE answer. … Select ONE answer.
  2. Fallpxtool3G (doc file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool3g.docx
    January 29, 2013 - STRATIFY Risk Assessment Tool Answer all five questions below and count the number of “Yes” answers.
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
    February 24, 2011 - If you got an answer but still do not understand, please ask again.
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule10.pptx
    January 01, 2004 - Measurement enables you to answer questions, such as, Did TeamSTEPPS work? … Take 10 minutes and answer these questions: Was the use of SBAR valued and reinforced? … items use an agree, disagree, or never, always kind of response categories, making it very easy to answer … Download the Evaluating TeamSTEPPS Worksheet Take 15 minutes to review the scenario and answer the four … Then take 15 minutes to review this scenario and answer the four questions.
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
    January 01, 2022 - investigated, most providers (e.g., physicians, physician assistants, nurse practitioners) could answer … In addition, respondents who selected “Other” or who did not answer (missing) were not included. … In addition, respondents who did not answer (missing) were not included. … of Percent Positive Scores All of the SOPS Diagnostic Safety Supplemental Items ask respondents to answer … In addition, each survey item will probably have some missing data from respondents who did not answer
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - Do not force respondents to answer every question. … Forcing a response may cause them to make a wild guess, rather than provide an informed answer. … If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Select ONE answer.  a. Many different hospital units/No specific unit  b. … Select ONE answer that best describes your staff position.  a. Registered Nurse  j.
  7. www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-i.html
    May 01, 2017 - Changes in patient's respiratory history Step 2: Checklist Use Questions After the discussion, please answer … Step 2: Checklist Use Questions After the discussion, please answer the following questions about how … for patient recovery and management Step 2: Checklist Use Questions After the discussion, please answer
  8. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-access-items-hp-survey50-adult.html
    December 01, 2018 - contacted your personal doctor's office or clinic during regular office hours, how often did you get an answer … contacted your personal doctor's office or clinic after regular office hours, how often did you get an answer
  9. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-access-items-hp-survey50-child.html
    December 01, 2018 - your child’s personal doctor's office or clinic during regular office hours, how often did you get an answer … your child’s personal doctor's office or clinic after regular office hours, how often did you get an answer
  10. www.qualitymeasures.ahrq.gov/policy/electronic/plain-writing/index.html
    March 01, 2021 - Organize content to answer the reader's questions. Write for the appropriate reading level. … A question-and-answer format can be helpful. Tables.
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/epic-implementation-q-a-final-deck.pdf
    February 13, 2023 - Please answer the survey questions as you leave the event today 10
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
    November 01, 2017 - Telephone Etiquette • We will answer the phone within four rings. … “I think I can help you find the answer.” … designed a set of interventions aimed at improving telephone access as measured by Average Speed to Answer … Pilgrim: Performance on Internal Metrics Current Goal Q4 2000 Q4 2001 Q4 2002 Average Speed to Answer
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
    November 01, 2017 - Telephone Etiquette • We will answer the phone within four rings. … “I think I can help you find the answer.” … designed a set of interventions aimed at improving telephone access as measured by Average Speed to Answer … Pilgrim: Performance on Internal Metrics Current Goal Q4 2000 Q4 2001 Q4 2002 Average Speed to Answer
  14. www.qualitymeasures.ahrq.gov/health-literacy/research/tools/sahl-e-keys.html
    November 01, 2019 - , Data, and Funding SAHL-E Keys for Health Literacy Measurement Tools Answer
  15. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - During this hospital stay, how often did nurses answer all your questions to your satisfaction?     … During this hospital stay, how often did doctors answer all your questions to your satisfaction?     … Add the following instruction before H-HL32:" We need you to answer the following question again although
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
    June 01, 2017 - soon as needed Q8 Patient got appointment for non-urgent care as soon as needed Q10 Patient got answer … as needed Q15 Child got appointment for non-urgent care as soon as needed Q17 Respondent got answer … • Usually • Always Getting Timely Answers to Medical Questions by E-Mail HIT5 Patient got an answer
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/hycr-consolidated-slides.pptx
    May 11, 2023 - To answer this question, you will need to assess: Your current capacity and how well you are meeting … Gather key stakeholders to help you answer these questions. … and will likely add credibility in the eyes of your hospital’s decision makers. 19 To Answer … Section 3 below contains guidance on identifying key stakeholders 19 If you answer “no” to most or all … with leadership Identify resources Address operational challenges Staff services Be prepared to answer
  18. www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1worksheet.html
    March 01, 2014 - If you are attending training with your team, work with your team members to answer the questions. … scenario in terms of each of the TeamSTEPPS skills, review your responses on the first six modules, and answer
  19. Ppe-Quiz-Key (doc file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/infection-prevention/precautions/ppe-quiz-key.docx
    March 01, 2017 - AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Training Module 3 Quiz Answer Key Personal Protective
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
    January 24, 2014 - percentile When you phoned this doctor’s office during regular office hours, how often did you get an answer … percentile When you phoned this doctor’s office after regular office hours, how often did you get an answer

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