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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
July 01, 2023 - include condescending language or voice intonation, impatience with questions, reluctance or refusal to answer
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
December 01, 2018 - Please answer these questions about the provider named in Question 1 of this survey.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-survey-instructions.pdf
July 01, 2016 - Quality Measure for Primary Care
(CCQM-PC)
Your Care Coordination Experience
Survey Instructions
Answer … each question by marking the box to the left of your answer. … When this happens, you will see an arrow with a note
that tells you what question to answer next, like … care provider’s office with a
medical question during regular office
hours, how often did you get an answer … months, if you emailed
your primary care provider’s office with
a question, how often did you get an
answer
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
April 17, 2017 - [ANSWER ANY QUESTIONS AND CONTINUE.] … Please answer the questions in this survey about the child and hospital
I just named. … [BE PREPARED TO PROBE IF THE PATIENT ANSWERS OUTSIDE OF THE
ANSWER CATEGORIES PROVIDED. … PROBE BY REPEATING THE ANSWER
CATEGORIES ONLY; DO NOT INTERPRET FOR THE PATIENT.]
1. … [ANSWER ANY QUESTIONS, THEN GO TO QUESTION 1.]
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-sbar-rural-clinic-guide.pdf
June 02, 2025 - TeamSTEPPS Video Debrief Guide: CUS and SBAR in Rural Community Clinic
TeamSTEPPS Video Debrief Guide: CUS and SBAR in Rural
Community Clinic
Video Objective
To demonstrate how CUS is used to ensure patient safety and showcase the SBAR communication
technique.
TeamSTEPPS Tool or Concept
CUS, SBAR.
Brief V…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-facilitator-guide-maternal-equity.pdf
June 02, 2025 - TeamSTEPPS Video Debrief Guide: CUS-Maternal Health
TeamSTEPPS Video Debrief Guide: CUS for Diversity, Equity,
and Inclusion in Maternal Health
Video Objective
To demonstrate an example of how to speak up, using a TeamSTEPPS technique.
TeamSTEPPS Tool or Concept
CUS: I am Concerned; I am Uncomfortable; This is …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/visual/visual-mgmt-pdsa-form.docx
May 01, 2017 - Visual management board with safety focus
What questions do we hope to answer with this test? … Visual management board with safety focus
What questions do we hope to answer with this test?
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www.ahrq.gov/contact/index.html
April 01, 2025 - Contact Us
Information about contacting AHRQ with questions, suggestions, or other feedback.
Your comments and concerns are important to the Agency for Healthcare Research and Quality (AHRQ) in helping to assess and improve our programs and products. Please send us your questions, suggestions, or other feedba…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/recognizing-success-transcript.docx
May 01, 2017 - His answer to the patient would be, “You know, it’s the new Safe Surgical checklist, we do it for every
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
January 09, 2018 - I don't know if we're going to be able to answer all
of your questions, but I wanted to tell you that … If we don't answer your question and you'd like an answer, please email us. … in purple, and what you can see here is that 78% of the respondents in hospitals provided a positive answer … Okay, we're going to be able to answer many questions but not all of them. … The best answer at
this point is to keep utilizing the version that is available on the AHRQ Web site
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmodap3a.html
October 01, 2014 - Improving Patient Safety in Long-Term Care Facilities
Appendix 3-A. Suggested Slides for Module 3
Previous Page Next Page
Table of Contents
Improving Patient Safety in Long-Term Care Facilities
Introduction
Module 1. Detecting Change in a Resident's Condition
Module 2. Communicating Change in …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.pdf
March 04, 2009 - You may choose to answer this survey or not. … CAHPS American Indian Survey
Survey Instructions
Answer each question by marking the box to the left … of your answer. … When this happens
you will see an arrow with a note that tells you what question to answer next, like … Answer only for the care you got from [NAME
OF PROVIDER].
3.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-teach-back-inpatient-medical-guide.pdf
June 02, 2025 - TeamSTEPPS Video Debrief Guide: CUS and Teach-Back on Inpatient Medical Unit
TeamSTEPPS Video Debrief Guide: CUS and Teach-Back on
Inpatient Medical Unit
Video Objective
To demonstrate the use of CUS and Teach-Back techniques to ensure patient safety.
TeamSTEPPS Tool or Concept
CUS Tool and Teach-Back Method…
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www.ahrq.gov/hai/quality/tools/cauti-ltc/prevent.html
July 01, 2018 - Prevent Catheter-Associated Urinary Tract Infection
Catheter Insertion, Care, and Maintenance
Educational modules and resources that explain the types of catheters used to collect or drain urine from the bladder and how to prevent CAUTI by using evidence-based practices when inserting and caring for indwell…
-
www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/decolonization-training-materials.html
November 01, 2024 - MRSA Prevention Toolkit: ICUs & Non-ICUs
Tools & Resources for Decolonization: Staff Training Materials
Previous Page Next Page
Table of Contents
MRSA Prevention Toolkit: ICUs & Non-ICUs
The Four Key Strategies of MRSA Prevention
The Importance of MRSA Prevention
Decolonization
Tools & Resou…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025_nursing_home_wps_ptI.pdf
January 01, 2025 - survey items in the SOPS Workplace Safety Supplemental Items for Nursing Homes
ask respondents to answer … Keep in mind that a negative
answer to a negatively worded item indicates a positive response.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025-nursing-home-workplace-safety-report-pt1.pdf
January 01, 2025 - survey items in the SOPS Workplace Safety Supplemental Items for Nursing Homes
ask respondents to answer … Keep in mind that a negative
answer to a negatively worded item indicates a positive response.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - survey, include a subheading (“In your own
words”) and a short introduction to encourage respondents to answer … There may be some advantage to
not imposing limits on the amount of time that respondents have to answer
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/universalpatientcompact.pdf
January 01, 2010 - information to you
y Help you to set goals for your healthcare and
treatment plans
y Listen to you and answer
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P2T2-Sample_Data_Request_Phase_2.doc
May 01, 2014 - We would be happy to discuss this process by telephone or answer questions by e-mail.