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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-closing.pdf
    April 02, 2025 - into CAHPS Survey Modes and Response Rates - Closing 62 How to Submit Questions • Question and Answer
  2. www.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu7c.html
    October 01, 2014 - _____ No _____Yes; complete the following table: Question Answer For at-risk patients … _____ No _____Yes; complete the following table: Question Answer For patients with low … admission ____ No ____ Yes; stage(s)___________________; complete the following table: Question Answer
  3. www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkitapb.html
    March 01, 2014 - It soon became clear that clinicians not only lacked the time to answer patient questions about the targeted
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-closing.pdf
    April 02, 2025 - Invitation Messages that Increase Survey Response Rates - Closing How to Submit Questions • Question and Answer
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
    April 02, 2025 - Care Experience - Part 5 Closing Using the Webcast Console to Submit Questions • Question and Answer
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - as needed 8 Patient got appointment for non-urgent care as soon as needed 8 Patient got answer … to medical question the same day he/she contacted provider’s office 10 Patient got answer to … medical question the same day he/she phoned provider’s office 10 (Not included) Patient got answer … when you contacted this provider’s office during regular office hours, how often did you get an answer … months, when you phoned this provider’s office after regular office hours, how often did you get an answer
  7. www.ahrq.gov/teamstepps-program/resources/additional/step.html
    June 01, 2023 - After watching the video, think about how you would answer each of the questions below.
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
    January 01, 2021 - Community-Based Services (HCBS CAHPS) Survey - CLOSING Using the Submit Questions • Question and Answer
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
    January 01, 2021 - If a question does not apply to you or your hospital or you don’t know the answer, please select “Does … Select ONE answer. … Select ONE answer.
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-closing.pdf
    January 01, 2022 - 52 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - You may choose to answer this survey or not. … Survey Instructions Answer each question by marking the box to the left of your answer. … When this happens you will see an arrow with a note that tells you what question to answer next, like … Answer only for the care you got from [NAME OF PROVIDER]. 3.
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
    November 01, 2017 - Telephone Etiquette • We will answer the phone within four rings. … “I think I can help you find the answer.” … designed a set of interventions aimed at improving telephone access as measured by Average Speed to Answer … Pilgrim: Performance on Internal Metrics Current Goal Q4 2000 Q4 2001 Q4 2002 Average Speed to Answer
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
    November 01, 2017 - Telephone Etiquette • We will answer the phone within four rings. … “I think I can help you find the answer.” … designed a set of interventions aimed at improving telephone access as measured by Average Speed to Answer … Pilgrim: Performance on Internal Metrics Current Goal Q4 2000 Q4 2001 Q4 2002 Average Speed to Answer
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - Health Plan Survey Child Medicaid Survey 5.1 Child_Med_Eng_HP51_2155a.docx 1 10/01/2020 Please answer … Please do not answer for any other children. 1. … 5.1 Child_Med_Eng_HP51_2155a.docx 4 10/01/2020 Getting Health Care From Specialists When you answer
  15. www.ahrq.gov/talkingquality/plan/assess.html
    November 01, 2018 - A systematic evaluation can help you answer a variety of questions about your project, in particular:
  16. www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/man6.html
    December 01, 2017 - the directions for each of the seven sections, look for the specific details that are mentioned and answer … If the answer to a question is "yes" or "does not apply to this resident or room," the nursing assistant … If the answer is "no," the nursing assistant should read the list of suggestions in the matching section
  17. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-preeclampsia.html
    July 01, 2023 - Provider speaks to patient and support person or delegates to another team member to inform and answer … Provider speaks to support person or delegates to another team member to inform and answer questions. … Provider speaks to patient and support person or delegates to another team member to inform and answer … Provider speaks to support person or delegates to another team member to inform and answer questions.
  18. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
    July 01, 2023 - Survey respondents were invited to answer the open-ended questions after completing the survey. … This test found that: 18–25% of respondents agreed to answer open-ended responses in a scenario in
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/nursing-home/nursinghome-users-guide.pdf
    April 01, 2022 - The paper version does not require an answer to every survey item and the web should not either. … Drop down boxes make it harder to choose the correct answer and may cause respondents to select the … wrong answer, especially from long lists. … If a respondent marks an answer between two response options (e.g., between Strongly Agree and Agree … Also, if fewer than three respondents answer a particular survey item, do not report percentages for
  20. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-postpart-hemorrhage.html
    July 01, 2023 - speaks to patient and the patient's support person or delegates to another team member to inform and answer … Provider speaks to patient and support person or delegates someone to inform and answer questions.  

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