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  1. Train-the-Trainer Session: Implementation Classroom Slides | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/teamstepps/lep/traintrainers/lepslimp.html
    December 01, 2012 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …

  2. CAHPS Survey Administration: What We Know and Potential Research Questions (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
    October 01, 2017 - interviewer-administered surveys are more prone to social desirability bias, that is, respondents wanting to answer … IVR as a method of survey administration also affects how respondents answer questions.

  3. Teams, TeamSTEPPS, and Team Structures:Models for Functional Collaboration

    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-022017.pptx
    January 01, 2017 - Teams, TeamSTEPPS, and Team Structures:Models for Functional Collaboration Teams, TeamSTEPPS, and Team Structures: Models for Functional Collaboration February 8, 2017 TEAMSTEPPS 05.2 Teams, TeamSTEPPS, and Team Structures Slide ‹#› 1 Page ‹#› Rules of Engagement Audio for the webinar can be accessed in two…

  4. Integrating Quality Improvement Methods to Improve Teamwork and Patient Safety

    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-dec2015.pptx
    January 01, 2015 - Integrating Quality Improvement Methods to Improve Teamwork and Patient Safety Integrating Quality Improvement Methods to Improve Teamwork and Patient Safety December 9, 2015 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Integrating QI Methods to Improve Teamwork Slide ‹#› 1 Rules of Engagement Audio f…

  5. Team Training in Healthcare and TeamSTEPPS at Johns Hopkins

    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-dec2013.pptx
    January 01, 2013 - Team Training in Healthcare and TeamSTEPPS at Johns Hopkins Team Training in Healthcare and TeamSTEPPS at Johns Hopkins December 11, 2013 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS 1 Acknowledgements Project Sponsors Jim Battles, PhD (AHRQ) Heidi King, MS (DoD) Project Team Health Research & Educati…

  6. TeamSTEPPS for Patients: A Pilot Test in Labor and Delivery

    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-dec2014.pptx
    January 01, 2014 - TeamSTEPPS for Patients: A Pilot Test in Labor and Delivery TeamSTEPPS for Patients: A Pilot Test in Labor and Delivery December 17, 2014 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® TeamSTEPPS for Patients Slide ‹#› 1 Acknowledgements Project Sponsors Jim Battles, PhD (AHRQ) Heidi King, MS (DoD) Pro…

  7. Addressing Historical Racism and Inequality in American Healthcare | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/news/blog/ahrqviews/addressing-historical-racism.html
    April 01, 2021 - SHARE: More topics in this section News Newsroom Blog AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders Addressing Historical Racism and Inequality in American Healthcare APR …

  8. A Boost for Health Services Research | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/news/blog/ahrqviews/boost-health-services-research.html
    June 01, 2022 - SHARE: More topics in this section News Newsroom Blog AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders A Boost for Health Services Research JUN 21 2022 By Ro…

  9. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
    January 01, 2024 - percentages of respondents answering, “Does Not Apply or Don’t Know” (NA/DK) or those who did not answer … Positive Scores All the items from the SOPS Diagnostic Safety Supplemental Item Set ask respondents to answer

  10. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
    April 13, 2018 - Provide enough time to answer questions and discuss any concerns.

  11. Instructions for Analyzing Data from CAHPS Surveys (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
    January 01, 2020 - =Missing 98=Inapplicable 99=No Answer Given Instructions for Analyzing Data from CAHPS Surveys … =Missing 98=Inapplicable 99=No Answer Given Q23 Rate overall general health 1=Excellent 2=Very … =Missing 98=Inapplicable 99=No Answer Given Q26 Gender 1=Male 2=Female . … =Missing 98=Inapplicable 99=No Answer Given Instructions for Analyzing Data from CAHPS Surveys … =Missing 98=Inapplicable 99=No Answer Given Instructions for Analyzing Data from CAHPS Surveys

  12. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
    July 01, 2023 - Office-Based Care Video Scenario Involving Communication After watching the video, consider how you would answer

  13. Facilitator's Notes | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/teamstepps/simulation/traininggd.html
    July 01, 2016 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …

  14. Strategy 3: Bedside Shift Report (Tool 3)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - question is important but that it will take longer than the time available during bedside shift report to answer … Let the patient know that you will be back after shift report to fully answer the questions and address … Answer: No. … Answer: Yes. HIPAA does not prohibit providers from talking to each other and to their patients.

  15. Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pptx
    July 01, 2012 - English Proficiency LEP 06.1 | Prework: Site Assessment for Trainers Please take a moment to answer … Answer the following questions on the attached Patient Language Process Map for the units that will receive … (Allow time for group to answer questions and discuss. … How will you answer these objections?

  16. SOPS Workplace Safety Supplemental Item Set for Nursing Homes (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/WorkplaceSafetyForNursingHomes.pdf
    January 01, 2023 - If a question does not apply to you or you don’t know the answer, please select “Does Not Apply or Don

  17. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/news/newsletters/e-newsletter/900.html
    February 01, 2024 - Attendees will be encouraged to participate in a question-and-answer session.

  18. AHRQ Stats: Relationship Between Electronic Nicotine Use and General Health | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/news/newsletters/e-newsletter/903.html
    March 01, 2024 - Attendees will be encouraged to participate in a question-and-answer session.

  19. Module 4: How to Implement the Fall Prevention Program in Your Organization (doc file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
    September 20, 2017 - You need to answer: What role will the Unit Team play? What role will the Unit Champions play? … We can’t answer all these questions today, but they are points to ponder as you plan to implement a Fall

  20. Module 4: How To Implement the Fall Prevention Program in Your Organization—Training Guide | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
    October 01, 2017 - You need to answer: What role will the Unit Team play? … We can’t answer all these questions today, but they are points to ponder as you plan to implement a Fall
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