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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt-cx062819.pdf
    January 01, 2007 - • Direct question – In this questioning technique, the facilitator identifies the person who will answer … technique, the facilitator will first state the question, pause, and then call on an individual to answer … The answer depends on the level of facilitation being used. … • Low-level facilitation – Answer the question, but confirm that the class understands and agrees … with the answer.
  2. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt.pdf
    January 01, 2007 - • Direct question – In this questioning technique, the facilitator identifies the person who will answer … technique, the facilitator will first state the question, pause, and then call on an individual to answer … The answer depends on the level of facilitation being used. … • Low-level facilitation – Answer the question, but confirm that the class understands and agrees … with the answer.
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
    February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 4) We are partners in your care We work to make sure you get the best care possible. Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Tool 4) Guide to Patient and Family En…
  4. pcmh.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - testing provides useful information about respondents' comprehension of the questions, their ability to answer … A person who has been enrolled in a health plan for 5 years could answer about the previous 5 years, … Contribute to a research database that is used to answer important questions related to assessing and
  5. pcmh.ahrq.gov/talkingquality/resources/cognitive/index.html
    September 01, 2019 - In most situations, you should not tell participants they gave an incorrect answer.
  6. pcmh.ahrq.gov/patient-safety/settings/long-term-care/resource/multichronic/summit-agenda.html
    November 01, 2021 - or challenges; expected likelihood and size of impact; feasibility of being able to conduct research/answer
  7. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-sept2013.pptx
    January 01, 2013 - room Attendants: CNAs and nurses only Issues Challenging to gather staff Would leave immediately to answer … occasional nurses Process CNAs would be on time waiting at table Would “round each other up” Did not answer
  8. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/tips.html
    March 01, 2017 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria Comprehensive Unit-based Safety Program (CUSP) Decolonization – Universal and Targeted Tools Ambulatory Surgery Centers …
  9. pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
    November 01, 2023 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance Supplemental Items Browse All Items Patient Narrative Items Child Hospital Narrative Item Set …
  10. pcmh.ahrq.gov/evidencenow/projects/heart-health/about/stories.html
    March 01, 2021 - SHARE: More topics in this section EvidenceNOW EvidenceNOW Model Practice Facilitation EvidenceNOW Projects Advancing Heart Health About Advancing Heart Health Origin Cooperatives EvidenceNOW Stories EvidenceNOW …
  11. pcmh.ahrq.gov/cahps/news-and-events/events/webinar-061317.html
    April 01, 2020 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts & Recent Events Research Me…
  12. pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
    September 01, 2020 - Volk: I do not know the answer to that. That question is best directed to CMS.
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - To help answer that question, Dean Clinic’s service department implemented a one-on-one provider coaching … The goal is for every provider who comes to Dean Clinic to be able to answer these questions: • What … SCHEDULE TOUCH POINT SERVICE EXPECTATION HUDDLE MESSAGE Week One Phone Interactions Always answer
  14. pcmh.ahrq.gov/talkingquality/plan/environment.html
    June 01, 2016 - SHARE: More topics in this section Talking Quality Plan Your Reporting Project Identify the Audience Identify Objectives Know the Reporting Environment Find Potential Partners Identify the Subject Decide on Your Role C…
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
    August 31, 2023 - TeamSTEPPS Video Debrief Guide: Debrief in Emergency Department TeamSTEPPS Video Debrief Guide: Debrief in Emergency Department Video Objective To demonstrate the benefits of a team debrief to enhance performance and patient safety. TeamSTEPPS Tool or Concept Debrief. Brief Video Description A multidiscip…
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/SOPS-Nursing-Home-DB-Part-I-2023.pdf
    January 01, 2023 - We also reviewed the data for response biases (e.g., responding with the same answer for all positively … When respondents supplied the same answer for every item in section A, B, and D, we removed responses … In addition, respondents who marked the same answer for all items within sections that had more than … Database Report 33 Calculation of Percent Positive Scores Most of the survey items ask respondents to answer … Keep in mind that a negative answer to a negatively worded item indicates a positive response.
  17. pcmh.ahrq.gov/news/blog/ahrqviews/2022-national-healthcare-disparities-report.html
    November 01, 2022 - The answer, of course, is complicated. It depends on one's perspective.
  18. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/impslhandouts.pdf
    July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Implementation Slide Handouts 1 Enhancing Safety for Patients With Limited English Proficiency Train-the-Trainer Session: Implementation LEP Implementation ™ Shift Toward a Culture of Safety LEP Implementation ™ Phase I: Assessment  Process map …
  19. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - If the answer to this question is no, then the next step should be to find ways to include the resident … Slide 24: Questions That You Answer 6 Say: The following are questions you and all facility staff … should be prepared to answer about any changes that may be implemented in the facility. … Ask: How would you answer these questions? 6. Turnham H. Resident and Family Centered Care. … Create talking points so all staff can answer simple questions about the project.
  20. pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-11-root-cause-analysis.pdf
    September 01, 2015 - group has arrived at a root cause when no other why can be asked that would lead to a meaningful answer

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