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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt-cx062819.pdf
January 01, 2007 - • Direct question – In this questioning technique, the facilitator identifies the person who will
answer … technique, the facilitator will first
state the question, pause, and then call on an individual to answer … The answer depends on the
level of facilitation being used. … • Low-level facilitation – Answer the question, but confirm that the class understands and
agrees … with the answer.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt.pdf
January 01, 2007 - • Direct question – In this questioning technique, the facilitator identifies the person who will
answer … technique, the facilitator will first
state the question, pause, and then call on an individual to answer … The answer depends on the
level of facilitation being used. … • Low-level facilitation – Answer the question, but confirm that the class understands and
agrees … with the answer.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 4)
We are partners in your care
We work to make sure you get the
best care possible.
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Tool 4)
Guide to Patient and Family En…
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pcmh.ahrq.gov/cahps/faq/index.html
January 01, 2019 - testing provides useful information about respondents' comprehension of the questions, their ability to answer … A person who has been enrolled in a health plan for 5 years could answer about the previous 5 years, … Contribute to a research database that is used to answer important questions related to assessing and
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pcmh.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - In most situations, you should not tell participants they gave an incorrect answer.
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pcmh.ahrq.gov/patient-safety/settings/long-term-care/resource/multichronic/summit-agenda.html
November 01, 2021 - or challenges; expected likelihood and size of impact; feasibility of being able to conduct research/answer
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-sept2013.pptx
January 01, 2013 - room
Attendants: CNAs and nurses only
Issues
Challenging to gather staff
Would leave immediately to answer … occasional nurses
Process
CNAs would be on time waiting at table
Would “round each other up”
Did not answer
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pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/tips.html
March 01, 2017 - SHARE:
More topics in this section
Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
Comprehensive Unit-based Safety Program (CUSP)
Decolonization – Universal and Targeted
Tools
Ambulatory Surgery Centers …
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items
Patient Narrative Items
Child Hospital Narrative Item Set
…
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pcmh.ahrq.gov/evidencenow/projects/heart-health/about/stories.html
March 01, 2021 - SHARE:
More topics in this section
EvidenceNOW
EvidenceNOW Model
Practice Facilitation
EvidenceNOW Projects
Advancing Heart Health
About Advancing Heart Health
Origin
Cooperatives
EvidenceNOW Stories
EvidenceNOW …
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pcmh.ahrq.gov/cahps/news-and-events/events/webinar-061317.html
April 01, 2020 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Research Me…
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pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
September 01, 2020 - Volk: I do not know the answer to that. That question is best directed to CMS.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - To
help answer that question, Dean Clinic’s service
department implemented a one-on-one
provider coaching … The goal is for every provider who
comes to Dean Clinic to be able to answer these
questions:
• What … SCHEDULE TOUCH
POINT
SERVICE EXPECTATION HUDDLE MESSAGE
Week One Phone
Interactions
Always answer
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pcmh.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - SHARE:
More topics in this section
Talking Quality
Plan Your Reporting Project
Identify the Audience
Identify Objectives
Know the Reporting Environment
Find Potential Partners
Identify the Subject
Decide on Your Role
C…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
August 31, 2023 - TeamSTEPPS Video Debrief Guide: Debrief in Emergency Department
TeamSTEPPS Video Debrief Guide: Debrief in Emergency
Department
Video Objective
To demonstrate the benefits of a team debrief to enhance performance and patient safety.
TeamSTEPPS Tool or Concept
Debrief.
Brief Video Description
A multidiscip…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/SOPS-Nursing-Home-DB-Part-I-2023.pdf
January 01, 2023 - We also reviewed the data for response biases (e.g., responding with the same answer for all
positively … When respondents
supplied the same answer for every item in section A, B, and D, we removed responses … In addition, respondents who marked the
same answer for all items within sections that had more than … Database Report 33
Calculation of Percent Positive Scores
Most of the survey items ask respondents to answer … Keep
in mind that a negative answer to a negatively worded item indicates a positive response.
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pcmh.ahrq.gov/news/blog/ahrqviews/2022-national-healthcare-disparities-report.html
November 01, 2022 - The answer, of course, is complicated. It depends on one's perspective.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/impslhandouts.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Implementation Slide Handouts
1
Enhancing Safety for
Patients With
Limited English Proficiency
Train-the-Trainer Session: Implementation
LEP
Implementation ™
Shift Toward a Culture of Safety
LEP
Implementation ™
Phase I: Assessment
Process map
…
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pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - If the answer to this question is no, then the next step should be to find ways to include the resident … Slide 24: Questions That You Answer 6
Say:
The following are questions you and all facility staff … should be prepared to answer about any changes that may be implemented in the facility. … Ask:
How would you answer these questions?
6. Turnham H. Resident and Family Centered Care. … Create talking points so all staff can answer simple questions about the project.
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-11-root-cause-analysis.pdf
September 01, 2015 - group has arrived at a root cause when no other why can be asked that would lead to a
meaningful answer