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Showing results for "answer".

61. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - You may choose to answer this survey or not. … CAHPS Nursing Home Survey Family Member Survey Survey Instructions Answer each question by marking … the box to the left of your answer. … When this happens you will see an arrow with a note that tells you what question to answer next, like … Please go to #5 and answer the questions about your family member’s last 6 months at the nursing home

62. TeamSTEPPS Measurement Tools | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps-program/resources/tools/index.html
    January 01, 2024 - Benchmarks (PDF, 247 KB) This PDF provides a checklist of questions to assess and discuss the best answer … TeamSTEPPS Readiness Assessment Form (PDF, 134 KB) This PDF helps institutions answer the question

63. Mod5-Disclosure-Checklist (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
    April 01, 2016 - ■ Ask if there are any final questions and provide responses; if unable to answer, promise to follow … – If you do not know the answer to the patient’s questions, state this directly and explain your plan

64. An Update on the CAHPS Patient Narrative Item Sets - Intro (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
    November 16, 2021 - ► Use Q&A feature to ask for help 3 How to Ask a Question • Question and Answer ► Select Q&A ►

65. Evaluation Metrics (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
    September 01, 2012 - 1  Yes 2  No 4 OVERALL RATING OF HOSPITAL Please answer the following … Do not include any other hospital stays in your answer. 17.

66. Strategy 4: IDEA Discharge Planning (Tool 2a) (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
    February 24, 2011 - During your hospital stay, your doctors and nurses will make sure to answer your questions and talk to

67. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - Telephone Etiquette We will answer the phone within four rings. … "I think I can help you find the answer." … designed a set of interventions aimed at improving telephone access as measured by Average Speed to Answer … Performance on Internal Metrics   Current Goal Q4 2000 Q4 2001 Q4 2002 Average speed to answer

68. Tool: The Five "Whats" of Diagnostic Reflective Practice (KAICS) | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
    June 01, 2023 - Question the first answer; reflect whether the answer makes sense, whether the evidence adds up, or whether

69. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

70. Hospital Survey on Patient Safety (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
    June 09, 2016 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Select ONE answer. ( a. Many different hospital units/No specific unit ( b. … Select ONE answer that best describes your staff position. ( a. Registered Nurse ( j.

71. Hospital Survey on Patient Safety (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
    December 22, 2017 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Select ONE answer.  a. Many different hospital units/No specific unit  b. … Select ONE answer that best describes your staff position.  a. Registered Nurse  j.

72. Short Assessment of Health Literacy for Spanish Adults (SAHLSA-50) (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy/sahlsa.pdf
    December 01, 2008 - A correct answer for each test item is determined by both correct pronunciation and accurate association … Each correct answer gets one point.

73. Disclosure Checklist | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
    August 01, 2022 - Ask if there are any final questions and provide responses; if unable to answer, promise to follow up … If you do not know the answer to the patient's questions, state this directly and explain your plan to

74. CAHPS Dental Plan Survey (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
    February 10, 2009 - You may choose to answer this survey or not. … CAHPS Dental Plan Survey Survey Instructions Answer each question by marking the box to the left … of your answer. … When this happens you will see an arrow with a note that tells you what question to answer next, like … For these questions, answer only about your dental plan. 19.

75. Tailoring Your TeamSTEPPS Program to Suit your Audience: One Size Does Not Fit All
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-nov2015.pptx
    January 01, 2015 - If no one answering questions, divide into groups and let them discuss topic and answer as a group.

76. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
    January 01, 2022 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type

77. Evaluating Your TeamSTEPPS Intervention To Improve the Safety of LEP Patients | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
    December 01, 2012 - agree or disagree with each of the following statements by circling the number corresponding to your answer … Answer key: 1.   D 2.   D 3.   C 4.   A 5.    … Please answer the questions below truthfully to the best of your abilities and return the survey to _ … 1 [__] Yes 2 [__] No Overall Rating of Hospital Please answer the following questions about your … Do not include any other hospital stays in your answer.   17.

78. Strategy 4: IDEA Discharge Planning (Tool 2b) (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address

79. AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
    January 01, 2021 - It is expected, though, that some providers and staff will not be informed enough to answer all the … Do not force respondents to answer every question. … There are several good reasons for allowing providers and staff to choose not to answer a particular … Forcing a response may cause them to make a wild guess, rather than provide an informed answer. … Respondents who answer Yes to question A.

80. Strategy 4: IDEA Discharge Planning (Tool 2b) (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - During your hospital stay, your doctors and nurses will make sure to answer your questions and address