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41. Communication and Optimal Resolution (CANDOR) | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/index.html
    August 01, 2022 - Worksheet ( PDF , 208 KB) Video: Peer to Peer Coaching Module 3: Preparing for Implementation: Gap Analysis … Preparing for Implementation: Gap Analysis Facilitator Notes ( PowerPoint , 836 KB) Tool: Gap Analysis … Facilitator's Guide ( PDF , 440 KB) Module 4: Event Reporting, Event Investigation and Analysis …  MB) Tool: CANDOR Event Checklist ( PDF , 200 KB) Tool: System-Focused Event Investigation and Analysis

42. Advancing the Science and Implementation of Patient Narrative Elicitation and Reporting | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/news-and-events/events/2016-meeting-summary.html
    August 01, 2019 - Narrative Analysis and Reporting Responding to urgent medical concerns: Because of the emphasis on … Large-scale analysis of patient comments: While narratives will likely have great value in being read … Can qualitative analysis methods using human coders realistically meet this challenge? … How can we best process and categorize comments to encourage system-level analysis without discouraging … What narrative analysis and distribution methods are most effective in supporting the use of this information

43. Module 2: How To Manage Change (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_fall-prevention.docx
    August 24, 2017 - Review and discuss the completed process analysis of one or more patient care units. … analysis of (patient care units). … analysis to participants. … You completed and discussed the Current Process Analysis using Tool 2C. … You assigned who will do the Current Process Analysis and worked on the timeline for the analysis.

44. CAHPS Bibliography | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/bibliography/index.html?page=0
    March 05, 2024 - Coordination (6) Children (31) Consumer Reporting (111) Cultural Competence (12) Data Analysis … Patient satisfaction analysis of robot-assisted minimally invasive adrenalectomy: a single-center retrospective … Patient satisfaction analysis of robot-assisted minimally invasive adrenalectomy: a single-center retrospective … Scores and Low Utilization of Hepatocellular Carcinoma Treatment in the United States: A SEER-CAHPS Analysis … Patient Satisfaction with Care Providers During the COVID-19 Pandemic: An Analysis of Consumer Assessment

45. CAHPS Bibliography | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/bibliography/index.html
    March 05, 2024 - Coordination (6) Children (31) Consumer Reporting (111) Cultural Competence (12) Data Analysis … Patient satisfaction analysis of robot-assisted minimally invasive adrenalectomy: a single-center retrospective … Patient satisfaction analysis of robot-assisted minimally invasive adrenalectomy: a single-center retrospective … Scores and Low Utilization of Hepatocellular Carcinoma Treatment in the United States: A SEER-CAHPS Analysis … Patient Satisfaction with Care Providers During the COVID-19 Pandemic: An Analysis of Consumer Assessment

46. CAHPS Data Research Abstract Form Example (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
    January 01, 2024 - non-Hispanic), Asian (non-Hispanic)) Case-Mix Variables Education, Health status, Age Level of Analysis … Analysis will be conducted at the plan level. … Analysis Plan Hypothesis 1: We will conduct linear regressions for the case-mix adjusted patient experience … Hypothesis 2: We will conduct analysis of variance (ANOVA) on each case-mix adjusted patient experience … Indicate the level of analysis to be used (i.e., individual-level, organization-level).

47. Grand Rounds Presentation | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
    August 01, 2022 - Slide 15 Say: To assess readiness for change, the organization should conduct a Gap Analysis … An event report is completed, which will trigger analysis of the event. … Whether the organization has determined, based on  the analysis of the event and other factors, that … Slide 43 Say: Next steps for your organization: Conduct a Gap Analysis review. … Host event analysis training using tools from CANDOR.

48. How To Manage Change
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange_slides.pptx
    November 20, 2014 - (Tool 2A) Present the completed process analysis on one patient care unit. … Plan, Do, Study, Act is one systematic approach to analysis and implementation. … 14 Practice Insight Use of Shadowing To Assess Current Practices 15 Current Process Analysis (2C … ) Tool 2C 16 Current Process Analysis (2C) Let’s hear from the team member(s) who completed the … process analysis.

49. Module 2: How To Manage Change—Training Guide | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
    September 01, 2017 - Review and discuss the completed process analysis of one or more patient care units. … process analysis of ( patient care units ). … analysis to participants. … You completed and discussed the Current Process Analysis using Tool 2C. … You assigned who will do the Current Process Analysis and worked on the timeline for the analysis.

50. Using CAHPS Surveys | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/helpful-resources/index.html
    August 01, 2023 - Consult the following documents and files to assist with data preparation and analysis: Preparing Data … from CAHPS Surveys for Analysis (PDF, 369 KB) CAHPS Analysis Program with Test Modules (ZIP, 68 … explored three free online tools that support the work of CAHPS survey users: AHRQ Data Tools, the CAHPS Analysis

51. Institute for the Design of Environments Aligned for Patient Safety (IDEA4PS) | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/resources/learning-lab/design-environments-long-desc.html
    April 01, 2021 - Metrics for outpatient portal use based on log file analysis: algorithm development . … Network analysis of intra-hospital transfers and hospital onset clostridium difficile infection . … Scheduling delayed treatment and surgeries post-pandemic: a stakeholder analysis . … Patient engagement as measured by inpatient portal use: methodology for log file analysis . … Nursing handovers in critical care: a retrospective analysis of information content and function .

52. How To Manage Change
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
    August 24, 2017 - (Tool 2A) Present the completed process analysis on one patient care unit. … Plan, Do, Study, Act (PDSA) is one systematic approach to analysis and implementation. … Tool 2C ‹#› Current Process Analysis Let’s hear from the Team members who completed the process analysis … Share process analysis from the unit. … Identify strengths and weaknesses using process mapping and gap analysis. Tool 2C and Tool 2D.

53. PowerPoint Presentation
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
    January 01, 2014 - readiness for change, the organization should conduct a Gap Analysis. … An event report is completed, which will trigger analysis of the event. … Plan for investigation/analysis. Discuss how recurrences will be prevented. … : Conduct a Gap Analysis review. … Host event analysis training using tools from CANDOR.

54. Module 2: How To Manage Change (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange.docx
    August 31, 2017 - Review and discuss the completed process analysis on one or more patient care units. … Improvement efforts tend to be most successful when teams follow a systematic QI approach to analysis … Because of this process analysis, a standardized SWAT consult process was instituted and monitored. … Slide 17 SAY: (Name) has completed a process analysis of (name of patient care unit). … A draft process analysis on the pilot study unit would be a good start.

55. Module 5: Response and Disclosure | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
    August 01, 2022 - Rather than answer this question now, it is best that the communicator highlight the analysis process … and commit to sharing the results of the event analysis with the patient and/or family after it has … Can I see a copy of the event analysis? … Be sure the communicator understands your organization's policy on sharing results of an event analysis … It is rarely helpful to share all event analysis findings.

56. Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: Summary of Presentations | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
    December 01, 2020 - by oversampling plan members, analyzing trends in CAHPS composite measures, and using a key driver analysis … Based on a trend analysis, Kaiser Permanente identified the CAHPS “medication communication” composite … Based on prior efforts to achieve and sustain improvements, Kaiser Permanente conducted a gap analysis … Quigley, PhD, Health Policy Researcher at RAND and Professor of Policy Analysis at the Pardee RAND Graduate … They used a driver analysis to identify the direct and indirect drivers of overall ratings and estimate

57. Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar03/logic_models.pptx
    July 15, 2013 - Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis … Maintain a focus on intervention process and context Balance brevity and complexity in data collection and analysis … schizophrenia) Provides information on housing, service utilization and costs Difference-in-difference analysis … services Service philosophy Service array / team structure Service array Team structure Qualitative Analysis

58. Fall Prevention Toolkit (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
    November 16, 2011 - (check all that apply) Determine areas for more analysis or evaluation. … QI Worksheet E, Current Process Analysis. … Process Analysis Procedures Take time to brainstorm and listen to every team member. … Data Collection and Analysis Yes No Comments 1. … Monthly falls analysis computed as falls/1,000 patient-days? 4.

59. Return on Investment Tool (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/f1_combo_returnoninvestment.docx
    January 01, 2013 - This analysis can be done using data from the literature. Using ROI as an evaluation tool. … This analysis can be done using actual data from your hospital. … How does ROI differ from cost-effectiveness analysis (CEA)? … In comparison, if the time horizon for an ROI analysis is 2 years or longer, the analysis has to adjust … Information BWH Used To Conduct an ROI Analysis for CPOE Implementation Element of Analysis Measure

60. Return on Investment Tool (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/f1_combo_returnoninvestment.pdf
    January 01, 2013 - A return on investment (ROI) analysis is a way to calculate your net financial gains (or losses), taking … This analysis can be done using data from the literature. Using ROI as an evaluation tool. … This analysis can be done using actual data from your hospital. … How does ROI differ from cost-effectiveness analysis (CEA)? … Information BWH Used To Conduct an ROI Analysis for CPOE Implementation Element of Analysis Measure(