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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
March 15, 2016 - 12:00 – 1:00 pm EDT
www.cahps.ahrq.gov
To Ask a Question
44
www.cahps.ahrq.gov
CAHPS Ambulatory … westat.com
http://www.cahps.ahrq.gov/
http://www.cahps.ahrq.gov
Q&A Session
To Ask a Question
CAHPS Ambulatory
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
January 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … Webcasts & Recent Events
Reporting Results to Consumers
Improving Patient Experience
Ambulatory … Care Improvement Guide
Section 1: About the CAHPS Ambulatory Care Improvement Guide
Section … Efforts To Improve Patient Experience
Section 6: Strategies for Improving Patient Experience with Ambulatory … In ambulatory care, these principles have improved preventive screenings, communication with patients
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - Patient Experience Specialist for the Ambulatory Care
Network, New York-Presbyterian
New York, NY … Overall Aim:
– Assess the feasibility, value and use of the CAHPS Narrative
Elicitation Protocol in ambulatory … 23
Study Setting: NewYork-Presbyterian Enterprise
24
NYP Ambulatory Care Network (ACN)
32 practices … Demonstration Project
NYP Demonstration Project Overview
Study Setting: NewYork-Presbyterian Enterprise
NYP Ambulatory
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talkingquality.ahrq.gov/research/publications/search.html?page=10
September 01, 2015 - evaluation grant to develop and implement a bundled payment program, including health plans, hospitals, ambulatory … December 2014
Publication Number: 15-0011-EF
Toolkit To Improve Safety in Ambulatory … Surgery Centers
The Toolkit To Improve Safety in Ambulatory Surgery Centers helps ambulatory surgery
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talkingquality.ahrq.gov/funding/fund-opps/index.html
April 01, 2024 - Well-Being (R01 Clinical Trial Optional)
PA-23-291
AHRQ Understanding and Improving Diagnostic Safety in Ambulatory … and Contributing Factors (R01)
Notice of Change
PA-23-290
AHRQ Improving Diagnostic Safety in Ambulatory … Change: Modification of Application Review Information
PA-21-267
Making Health Care Safer in Ambulatory
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
March 15, 2016 - Network
March 15, 2016
12:00 – 1:00 pm EDT
To Ask a Question
35 www.cahps.ahrq.gov
CAHPS Ambulatory … westat.com
http://www.cahps.ahrq.gov/
https://cahps.ahrq.gov/
Q&A Session
To Ask a Question
CAHPS Ambulatory
-
talkingquality.ahrq.gov/news/research-funding-opportunities.html
March 01, 2024 - Current notices include:
Understanding and Improving Diagnostic Safety in Ambulatory Care: Incidence … Improving Diagnostic Safety in Ambulatory Care: Strategies and Interventions (R18) .
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/ed-workflowdiagrams.pdf
January 01, 2018 - Emergency Department Workflow Diagrams
Emergency Department
Workflow Diagrams
Ambulatory patient … medical services
CAP=community-acquired pneumonia
ICU=intensive care unit
EHR=electronic health record
Ambulatory … unit
EHR=electronic health record
RR=respiratory rate
BP=blood pressure
BUN=blood, urea, nitrogen
Ambulatory
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talkingquality.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
May 01, 2022 - Hospital
In-Center Hemodialysis
Mental Health Care
Nursing Home
Outpatient and Ambulatory … July 2007, the National Quality Forum endorsed this survey as a measure of patient experience with ambulatory … The survey was also endorsed by the Ambulatory Care Quality Alliance. … an instrument designed to measure patient experience with in-person, phone, and video visits in the ambulatory
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
January 01, 2017 - the CAHPS Database
• CAHPS Surveys
• Assess patients’ experiences with care
• Developed for both ambulatory … CAHPS Family of Surveys
3
Facility Surveys
Hospital
In-Center Hemodialysis
Nursing Home
Hospice
Ambulatory … Surgical Care
ECHO® (Behavioral health)
Dental Plan
American Indian
Home Health Care
Outpatient and Ambulatory
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talkingquality.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
July 01, 2022 - Hospital
In-Center Hemodialysis
Mental Health Care
Nursing Home
Outpatient and Ambulatory … The CAHPS Ambulatory Care Improvement Guide
The CAHPS Ambulatory Care Improvement Guide is a comprehensive
-
talkingquality.ahrq.gov/cahps/news-and-events/events/webinar-100318.html
November 01, 2018 - implementation and use of the new CAHPS Patient Narrative Elicitation Protocol in several NewYork-Presbyterian ambulatory … Patient Experience Specialist for the Ambulatory Care Network
NewYork–Presbyterian The NYP Patient Narrative
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talkingquality.ahrq.gov/ncepcr/communities/pbrn/registry/los-angeles-county-department-health-services-ambulatory-care-network-research-innovation.html
January 01, 2012 - Funding Opportunities
Los Angeles County Department of Health Services, Ambulatory
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Improving Patient Experience
Ambulatory … Webcasts & Recent Events
Reporting Results to Consumers
Improving Patient Experience
Ambulatory … Care Improvement Guide
Section 1: About the CAHPS Ambulatory Care Improvement Guide
Section … Efforts To Improve Patient Experience
Section 6: Strategies for Improving Patient Experience with Ambulatory
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … Webcasts & Recent Events
Reporting Results to Consumers
Improving Patient Experience
Ambulatory … Care Improvement Guide
Section 1: About the CAHPS Ambulatory Care Improvement Guide
Section … Efforts To Improve Patient Experience
Section 6: Strategies for Improving Patient Experience with Ambulatory
-
talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Improving Patient Experience
Ambulatory … Webcasts & Recent Events
Reporting Results to Consumers
Improving Patient Experience
Ambulatory … Care Improvement Guide
Section 1: About the CAHPS Ambulatory Care Improvement Guide
Section … Efforts To Improve Patient Experience
Section 6: Strategies for Improving Patient Experience with Ambulatory … Geisinger's MyEstimate ® product offers estimates of patient-specific OOP costs for common ambulatory
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … Webcasts & Recent Events
Reporting Results to Consumers
Improving Patient Experience
Ambulatory … Care Improvement Guide
Section 1: About the CAHPS Ambulatory Care Improvement Guide
Section … Efforts To Improve Patient Experience
Section 6: Strategies for Improving Patient Experience with Ambulatory … All test results will be communicated in writing to the patient after an ambulatory care visit.
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6r-reminder-systems.html
March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Improving Patient Experience
Ambulatory … Webcasts & Recent Events
Reporting Results to Consumers
Improving Patient Experience
Ambulatory … Care Improvement Guide
Section 1: About the CAHPS Ambulatory Care Improvement Guide
Section … Efforts To Improve Patient Experience
Section 6: Strategies for Improving Patient Experience with Ambulatory … randomized controlled trials to evaluate computer-based clinical reminder systems for preventive care in the ambulatory
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - 15, 2016
12:00 – 1:00 pm EDT
NewYork-Presbyterian Hospital
Key Statistics
Discharges 123,810
Ambulatory … Surgery Cases
98,936
Emergency
Department Visits
276,067
Clinic Visits 774,285
Other Ambulatory
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
January 01, 2022 - Version 1.0
2019:
Version 2.0
Nursing
Home
2008
Medical
Office
2009
Community
Pharmacy
2012
Ambulatory … Efficiency
Diagnostic
Safety
Hospital
Medical Office
Nursing Home
In
Development
Ambulatory