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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/appa.html
October 01, 2015 - Findings From the AHRQ Transforming Primary Care Grant Initiative: A Synthesis Report
Appendix A. Key Characteristics of Transforming Primary Care Grants
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Table of Contents
Findings From the AHRQ Transforming Primary Care Grant Initiative: A Synthesis Report
Executive Summar…
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www.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - Build Trust in the Sponsor of a Health Care Quality Report
Focus group research consistently indicates that the public is wary, and legitimately so, about the sources of data on the performance of health care plans and providers. [1] They are fully aware that some of the health care information available to t…
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www.ahrq.gov/talkingquality/resources/writing/tip2.html
July 01, 2011 - Tip 2. In a Quality Report, Be Concise and Well-Organized
Generally speaking, people do not read any more than is necessary, so brevity is critical to improving the odds that people actually read a report.
Focus on the Essential Information
Readers of report cards tend to turn immediately to visual displa…
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www.ahrq.gov/talkingquality/distribute/placement/channels.html
January 01, 2023 - Channels: Reaching the Audience for a Health Care Quality Report
Sponsors of quality information projects need to think broadly and creatively about potential distribution channels for their reports. Within any given setting, there may be many possible approaches to reaching your audience.
This page reviews s…
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas3.html
March 01, 2013 - Clinical-Community Relationships Measures (CCRM) Atlas
3. What Is the Clinical-Community Relationships Measurement Framework?
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Table of Contents
Clinical-Community Relationships Measures (CCRM) Atlas
Introduction
Acknowledgments
1. Why Was the Clinical-Community Relation…
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/cost/app-b-pt2.html
October 01, 2015 - Estimating the Costs of Primary Care Transformation: A Practical Guide and Synthesis Report
Appendix B. Example Data Collection Tools (continued)
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Table of Contents
Estimating the Costs of Primary Care Transformation: A Practical Guide and Synthesis Report
Background
A Pra…
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www.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - Scoring Different Kinds of Health Care Quality Measures
The scores you present in your report depend in large part on the kind of measure(s) you are reporting. This page reviews the scoring issues you will face with a variety of measures.
Organization-Level “Yes or No”
The simplest kind of measure involves …
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www.ahrq.gov/talkingquality/translate/web/pathways/measures.html
October 01, 2015 - Let Consumers Select Measures or Measure Categories To Compare
Over time, more measures are being developed that are appropriate for consumer reporting. These measures assess different entities, address different aspects of quality, and in some cases, are specific to a particular disease or condition or a certa…
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www.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - Let Consumers Select Health Plans or Providers To Compare
Most sponsors aim to provide information on all the health plans or providers in their market area. In some cases, the number of entities is large, especially when the report is for the Nation, a State, or a large region or locality.
Strategies for Nar…
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www.ahrq.gov/talkingquality/distribute/media/decide-medium.html
September 01, 2019 - How To Decide on a Medium for a Health Care Quality Report
How do you figure out which medium is right for your reporting project? If at all possible, try to base this decision on research with your audience. For example, you could ask them how they get information now and how they would like to get it. Then yo…
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www.ahrq.gov/talkingquality/resources/design/testing.html
September 01, 2019 - Testing the Design of a Quality Report By Getting User Feedback
User testing with people who represent your intended audience is the best way to ensure that your report design is clear and effective.
Use Interviews To Collect Feedback From Users
For most purposes, you will learn much more from users if you …
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlasapd.html
March 01, 2013 - Clinical-Community Relationships Measures (CCRM) Atlas
Appendix D. Clinical-Community Relationships Measures Instruments
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Table of Contents
Clinical-Community Relationships Measures (CCRM) Atlas
Introduction
Acknowledgments
1. Why Was the Clinical-Community Relationships…
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www.ahrq.gov/talkingquality/translate/labels/measures.html
July 01, 2016 - Label Health Care Quality Measures in Plain English
The public does not speak the same language as health professionals. To reach the public, you will have to translate many terms that are common in the health world into the language of lay people. This includes not only medical terms but also those that po…
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www.ahrq.gov/talkingquality/translate/labels/explain.html
January 01, 2019 - Explain Why a Health Care Quality Measure Matters
In some cases, report users will not know why a particular measure is important as an aspect of quality. When people don’t realize the importance of a measure, they are unlikely to look at or use the data. 1 In the case of clinical process measures, for example…
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www.ahrq.gov/talkingquality/distribute/promote/multiple/outreach.html
September 01, 2019 - Using Person-to-Person Outreach Strategies for Quality Reports
Many people prefer interacting with other people to reading, surfing the Web, watching television, or listening to the radio. To reach those people in your audience, you may want to add a personal dimension to your promotional efforts.
Examples …
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www.ahrq.gov/talkingquality/translate/labels/limit-info.html
November 01, 2018 - Limit Technical Information and Caveats in Quality Data Displays
It is very easy to say too much about each of your measures. Many health professionals worry that unless they provide the same level of detail in and around a graph as they would in a report for management or providers, or in an academic paper, th…
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www.ahrq.gov/cahps/news-and-events/events/20160413/webcast-041316-video.html
June 01, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Webcast Presentation on April 13, 2016
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www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter9.html
December 01, 2017 - ARRA ACTION: Comparative Effectiveness of Health Care Delivery Systems for American Indians and Alaska Natives Using Enhanced Data Infrastructure
Chapter 9. Potential Future Uses of the Data Infrastructure
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Table of Contents
ARRA ACTION: Comparative Effectiveness of Health Car…
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www.ahrq.gov/cahps/news-and-events/events/webinar-101217.html
June 01, 2018 - CAHPS Moving Forward: Innovations in Tools and Research (Webcast)
October 12, 2017
Summary
Speakers and PowerPoint Slides
Recording
Transcript
Related Material
Summary
On October 12, the Agency for Healthcare Research and Quality (AHRQ) hosted a Webcast to give survey users and researchers an oppo…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
December 01, 2023 - Development of the CAHPS Child Hospital Narrative Item Set
The CAHPS Child Hospital Narrative Item Set enables users of the CAHPS Child Hospital Survey to elicit a short, coherent story from the parents and guardians of hospitalized children about the important aspects of their experiences with inpatient care. …