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  1. www.ahrq.gov/talkingquality/plan/assess.html
    November 01, 2018 - How Will You Assess the Success of a Health Care Quality Report? One of the most important strategic decisions you can make during the planning process is to determine whether, when, and how you will measure the success of your reporting project. An evaluation plan should be an integral part of your overall w…
  2. www.ahrq.gov/talkingquality/plan/distribute-and-promote.html
    May 01, 2019 - How Will You Distribute and Promote a Health Care Quality Report? While you are in the early stages of the reporting process, it is important to plan how you will reach your audience. Pertinent decisions include: Will your report be available in print, on the Web, or both? How will you let people know i…
  3. www.ahrq.gov/cahps/news-and-events/events/webinar-012220.html
    December 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users (January 2020) January 22, 2020 Summary Speakers Recording Transcript Summary This AHRQ webcast provided an overview of CAHPS ® surveys and explain how they focus on patients' priorities and build on current research in survey development and …
  4. www.ahrq.gov/talkingquality/plan/manage.html
    November 01, 2018 - How Will You Manage a Health Care Quality Reporting Project? Managing a quality reporting project requires forethought, patience, and creativity. While detailed advice on how to manage this kind of effort is beyond the scope of TalkingQuality, this page offers some basic guidance to help you keep your project…
  5. www.ahrq.gov/talkingquality/plan/gain-trust.html
    November 01, 2018 - How Will You Gain the Trust of Health Care Providers or Plans? For some quality reports, little if any cooperation is required from the organizations whose performance is being reported. Many sponsors of reports on health plan quality, for instance, have relied on sources of publicly available data rather than …
  6. www.ahrq.gov/talkingquality/distribute/promote/clarify.html
    November 01, 2018 - Clarifying Objectives When Promoting a Health Care Quality Report In any promotional effort, you have to be very clear about what you are trying to achieve, and the messages of your promotional campaign have to focus on these objectives. This page discusses three goals that your promotional efforts need to ac…
  7. www.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html
    November 01, 2023 - Supplemental Items for the CAHPS Child Hospital Survey: Narrative Comments Population version: Child Learn about: CAHPS Patient Narrative Item Sets CAHPS Child Hospital Narrative Item Set   Placing the items in the survey: Insert these supplemental items before the "About You" section of the sur…
  8. www.ahrq.gov/talkingquality/translate/labels/index.html
    March 01, 2016 - Describing Health Care Quality Measures in User-Friendly Ways Most people are not familiar with even quite common health care quality measures. The typical “name” of most clinical measures is in medical language that many people do not understand or may actually misunderstand. At this stage in the development…
  9. www.ahrq.gov/talkingquality/distribute/promote/multiple/index.html
    September 01, 2019 - Using Multiple Strategies To Promote a Health Care Quality Report Effective promotion of a comparative quality report requires a multi-faceted approach. Even if you have focused carefully on a particular group, you are still trying to communicate with a large and probably diverse audience. That means that the…
  10. www.ahrq.gov/teamstepps-program/resources/additional/good-teamwork.html
    July 01, 2023 - TeamSTEPPS Additional Video: Good Teamwork in Office-Based Care   YouTube embedded video: https://www.youtube-nocookie.com/embed/kEskfb2yUY4 Good Teamwork in Office-Based Care (3:33) Good teamwork helps office staff get to the bottom of questions without placing blame. See how teamwork, a key TeamSTEPPS t…
  11. www.ahrq.gov/teamstepps-program/resources/additional/check-back-team.html
    July 01, 2023 - Additional TeamSTEPPS Videos: Check-Back in Inpatient Surgical Teams   YouTube embedded video: https://www.youtube-nocookie.com/embed/ekX289e3-Uo TeamSTEPPS: Check-Back in Inpatient Surgical Teams (15 seconds) Checking to ensure medication instructions are described—and heard—correctly is an important saf…
  12. www.ahrq.gov/teamstepps-program/resources/additional/check-back-long.html
    July 01, 2023 - Additional TeamSTEPPS Video: Check Back (Long-Term Care)   YouTube embedded video: https://www.youtube-nocookie.com/embed/dt3j_LXB76M TeamSTEPPS: Check Back (Long-Term Care) (36 seconds) Check back ensures that information is communicated accurately. This video shows a long-term care nurse repeating instr…
  13. www.ahrq.gov/talkingquality/assess/what-you-evaluate/index.html
    May 01, 2019 - What You Can Evaluate About a Quality Reporting Project? An evaluation of a consumer report could have any of three major focal points: Evaluating the Process . The process involves all the steps you took to get the results you wanted. Evaluating Results . The results address whether you achieved your obj…
  14. www.ahrq.gov/takeheart/assessing/slide-presentation/index.html
    August 01, 2023 - What We Planned, What Happened, and What We Learned TAKEheart: AHRQ's Initiative to Increase Patient Participation in Cardiac Rehabilitation This PowerPoint Presentation explores what the AHRQ TAKEheart team planned from this project, what happened, and what was learned. It was presented by Michael Harrison…
  15. www.ahrq.gov/news/newsroom/case-studies/cp31307.html
    May 01, 2013 - VA Provides Specialty Care in Local Offices Across the Country Search All Impact Case Studies May 2013 The U.S. Department of Veterans Affairs (VA) has launched a virtual model of medical education to deliver health care that is based on AHRQ's "Project Extension for Community Healthcare Outcomes" (Project …
  16. www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx.html
    March 01, 2023 - The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities Next Page Table of Contents The Falls Management Program: A Quality Improvement Initiative for Nursing Facilities Chapter 1. Introduction and Program Overview Chapter 2. Fall Response Chapter 3. Data Collection…
  17. www.ahrq.gov/patient-safety/settings/ambulatory/reduce-readmissions.html
    December 01, 2023 - Primary Care-Based Efforts To Reduce Potentially Preventable Readmissions High rates of readmissions are a major patient safety problem associated with adverse events such as prescribing errors and misdiagnoses of conditions in the hospital and ambulatory care settings. Building on the Agency's previous investm…
  18. www.ahrq.gov/patient-safety/settings/hospital/resource/safety-assess.html
    October 01, 2020 - Health Care Facility Design Safety Risk Assessment Toolkit Patient and staff safety in a hospital or other health care facility can be protected by a properly designed built environment. Assessing safety risks and incorporating preventive measures into the design of health care facilities can minimize such safe…
  19. www.ahrq.gov/patient-safety/resources/learning-lab/failure-rescue-long-desc.html
    April 01, 2021 - Failure to Rescue Patient Safety Learning Lab (FTR PSLL) Principal Investigator: George Blike, M.D., Dartmouth-Hitchcock, Lebanon, NH AHRQ Grant No.: HS024403 Project Period: 09/30/15-03/31/20 Description: The overall goal of this project was to create the ideal hospital rescue system. Minimizing fai…
  20. www.ahrq.gov/prevention/guidelines/tobacco/clinicians/tearsheets/index.html
    April 01, 2013 - You Can Quit Smoking: Health Care Provider Tearsheets Materials for health care providers to use. Primary Care Provider Tear Sheets You Can Quit Smoking | PDF [61.17 KB] Usted puede dejar de fumar | PDF [59.94 KB]      Prenatal Care Providers Tear Sheets You Can Quit Smoking |  PDF [586.72 KB…

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