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  1. www.ahrq.gov/cahps/news-and-events/events/webinar-011922.html
    April 01, 2022 - Understanding CAHPS Surveys: A Primer for New Users (Webcast) January 19, 2022 Summary Speakers and Presentation Slides Recording Summary This AHRQ webcast provided an overview of CAHPS surveys, explained how they focus on patients' priorities, and built on current research in survey development a…
  2. www.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html
    April 01, 2019 - Development of the CAHPS Nursing Home Family Member Survey The Family Survey has been through the following development process: Focus groups. In the early phase of development, CAHPS researchers conducted focus groups with nursing home residents and their family members. These groups provided the team with …
  3. www.ahrq.gov/cahps/surveys-guidance/nh/about/survey-measures.html
    April 01, 2018 - CAHPS Nursing Home Family Member Survey Measures For more information:  Patient Experience Measures from the CAHPS Nursing Home Family Member Survey  (PDF, 620 KB) Nurses/Aides' Kindness/Respect Towards Resident Q12        Nurses/Aides treat resident with courtesy and respect Q13        Nurses/Aides treat …
  4. www.ahrq.gov/cahps/news-and-events/events/webinar-100620.html
    October 01, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) Tuesday, October 6, 2020 Summary Speakers Recording Summary This AHRQ webcast introduced the Consumer Assessment of Healthcare Providers and Systems Emergency Department Survey (ED CAHPS) as a new way to assess patients' experience wit…
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-access-items.html
    March 01, 2017 - Supplemental Items for the CAHPS Cancer Care Survey: Access Population version: Adult Download these items: English ( Word [28 KB] ) Users of the CAHPS ® Cancer Care Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audiences. The…
  6. www.ahrq.gov/cahps/news-and-events/events/webinar-101724.html
    December 01, 2024 - Introducing the CAHPS Outpatient Mental Health Survey (Webcast) October 17, 2024 Contents Summary Speakers and Presentation Slides Recording Summary This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program focused on the purpose and design of the new Outpatient M…
  7. www.ahrq.gov/cahps/news-and-events/webinar-101724/webcast-questions.html
    December 01, 2024 - Questions and Answers About the Outpatient Mental Health Survey These questions and answers are drawn from an  October 2024 CAHPS webcast  introducing the Outpatient Mental Health Survey. Is the Outpatient Mental Health Survey replacing the ECHO 3.0 survey? The Outpatient Mental Health Survey was developed with…
  8. www.ahrq.gov/cahps/index.html
    April 11, 2025 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) CAHPS Virtual Research Meeting – September 18 Register now to learn how meaningful patient and family involvement can enhance care experi…
  9. www.ahrq.gov/news/data-tools.html
    September 01, 2024 - Videos Show How To Explore AHRQ Data Tools New videos from AHRQ provide guidance on the use of AHRQ Data Tools , an interactive resource that allows researchers, policymakers and others to explore data on topics ranging from health insurance coverage to hospital use to disparities in care. An introductory vid…
  10. www.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/meenan.html
    October 01, 2015 - Transformation to the Patient-Centered Medical Home in CareOregon Clinics Principal Investigator: Richard T. Meenan, PhD, MPH, MBA Institution: Center for Health Research–Kaiser Permanente AHRQ Grant Number: R18 HS019146 Number and Type of Practices This project included Medicaid …
  11. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - Strategy 6H: Tools To Help Patients Communicate Their Needs Contents 6.H.1. The Problem 6.H.2. The Intervention    6.H.2.a. Record Sharing    6.H.2.b. Patient Question Lists (a.k.a. Doc Talk Cards)    6.H.2.c. Feed Forward    6.H.2.d. Coached Care References   Download Strategy 6H: Tools …
  12. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
    March 01, 2020 - Strategy 6G: Training To Advance Physicians' Communication Skills Contents 6.G.1. The Problem 6.G.2. The Intervention 6.G.3. Example References   Download Strategy 6G: Training To Advance Physicians' Communication Skills (PDF, 1 MB)         6.G.1. The Problem People rarely compl…
  13. www.ahrq.gov/talkingquality/translate/scores/combine-measures.html
    September 01, 2019 - Combining Healthcare Quality Measures Into Composites or Summary Scores The more data you provide on individual measures, the more likely it is that users will be faced with information overload. Combining measures is one way to quickly reduce the number of data points included in your report. This page discuss…
  14. www.ahrq.gov/research/publications/pubcomguide/pcguide1apf.html
    July 01, 2024 - Publishing and Communications Guidelines Appendix 1-F. AHRQ Toolkit Component Formatting Previous Page Next Page Table of Contents Publishing and Communications Guidelines Section 1: Product Development Audio and Video Products Appendix 1-A. Release Forms Appendix 1-B. Trademarks Appendix …
  15. www.ahrq.gov/news/blog/ahrqviews/womens-health-week-2023.html
    May 01, 2023 - AHRQ Views: Blog posts from AHRQ leaders For Women’s Health Week, Let’s Make Prevention Primary MAY 12 2023 By Robert Otto Valdez, Ph.D., M.H.S.A. Robert Otto Valdez, Ph.D., M.H.S.A. As we approach Mother’s Day and National Women's Health Week , all of us at AHRQ…
  16. www.ahrq.gov/news/blog/ahrqviews/voice-of-women.html
    May 01, 2024 - AHRQ Views: Blog posts from AHRQ leaders Working Together to Tackle Inequities—Centering the Voices of Women MAY 13 2024 By Kamila B. Mistry, Ph.D., M.P.H., Emily M. Chew, M.P.H., and Kisha I. Coa, Ph.D., M.P.H. Kamila B. Mistry, Ph.D., M.P.H. The theme for this year'…
  17. www.ahrq.gov/patients-consumers/care-planning/errors/20tips/20tipssp.html
    August 01, 2018 - Veinte consejos para ayudar a evitar errores médicos Los errores médicos pueden ocurrir en cualquier parte del sistema de atención médica: en hospitales, clínicas, centros de cirugía, consultorios médicos, hogar de ancianos, farmacias y en el hogar de los pacientes. Estos consejos le indican qué pue…
  18. www.ahrq.gov/cahps/news-and-events/events/webinar-030321.html
    March 01, 2021 - Improving Patient Experience: Data Analysis Methods (Webcast) Wednesday, March 3, 2021 Summary This webcast is the second in a series of three presentations focused on supporting healthcare organizations in using AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys to improve p…
  19. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-rural-healthcare3.html
    September 01, 2024 - Diagnostic Excellence in U.S. Rural Healthcare: A Call to Action Three Areas To Immediately Advance Diagnosis In Rural Healthcare Previous Page Next Page Table of Contents Diagnostic Excellence in U.S. Rural Healthcare: A Call to Action A Path to Rural Diagnostic Excellence Improving Diagnosis i…
  20. www.ahrq.gov/research/findings/making-healthcare-safer/mhs3/practices.html
    April 01, 2020 - Making Healthcare Safer III Patient Safety Practices Below is a list of the 47 patient safety practices examined in Making Healthcare Safer III: A Critical Analysis of Existing and Emerging Patient Safety Practices . The practices are listed among the report’s 17 chapters, which represent harm areas researched…

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