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  1. www.ahrq.gov/ncepcr/research-transform-primary-care/transform/cost/guide.html
    October 01, 2015 - Estimating the Costs of Primary Care Transformation: A Practical Guide and Synthesis Report A Practical Guide for Estimating the Costs of Primary Care Transformation Previous Page Next Page Table of Contents Estimating the Costs of Primary Care Transformation: A Practical Guide and Synthesis Report …
  2. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-3.html
    June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors Eliciting Patients’ Diagnostic Experiences Using Rigorous Methods Previous Page Next Page Table of Contents Patient Experience as a Source for Understanding the Origins, Impact, and Remediation…
  3. www.ahrq.gov/antibiotic-use/acute-care/improve/behavior-changes.html
    November 01, 2019 - Making Effective Behavior Changes Around Antibiotic Prescribing After viewing or presenting this presentation viewers will be able to— Examine what motivates health care providers to prescribe antibiotics Review basic theories regarding implementation science to implement antibiotic stewardship (AS) int…
  4. www.ahrq.gov/talkingquality/explain/share-info/offer-info.html
    June 01, 2019 - Offer Information on How Healthcare Costs and Quality Relate Over the past decade, some developers of healthcare quality reports have expanded their focus on  value by incorporating information about costs. Reporting about costs remains an emerging area, with great potential and great challenges. In many cases…
  5. www.ahrq.gov/talkingquality/translate/scores/framing.html
    March 01, 2016 - Framing Health Care Quality Scores as Positive or Negative Every time you make a decision on how to present an individual score or composite, you are “framing” the presentation. Framing refers to the emotional tone of the message you are communicating to consumers. For example: A positive frame would accent…
  6. www.ahrq.gov/talkingquality/distribute/media/mass-media.html
    December 01, 2022 - Delivering Healthcare Quality Reports Through Mass Media Mass media—chiefly television, radio, Internet sites, newspapers, and magazines—can be used effectively to educate and promote awareness and use of comparative quality reports. A few sponsors have experimented with using mass media, particularly magazi…
  7. www.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/appa.html
    October 01, 2015 - Findings From the AHRQ Transforming Primary Care Grant Initiative: A Synthesis Report Appendix A. Key Characteristics of Transforming Primary Care Grants Previous Page Next Page Table of Contents Findings From the AHRQ Transforming Primary Care Grant Initiative: A Synthesis Report Executive Summar…
  8. www.ahrq.gov/talkingquality/explain/communicate/trust.html
    December 01, 2022 - Build Trust in the Sponsor of a Health Care Quality Report Focus group research consistently indicates that the public is wary, and legitimately so, about the sources of data on the performance of health care plans and providers. [1] They are fully aware that some of the health care information available to t…
  9. www.ahrq.gov/talkingquality/resources/writing/tip2.html
    July 01, 2011 - Tip 2. In a Quality Report, Be Concise and Well-Organized Generally speaking, people do not read any more than is necessary, so brevity is critical to improving the odds that people actually read a report. Focus on the Essential Information Readers of report cards tend to turn immediately to visual displa…
  10. www.ahrq.gov/talkingquality/distribute/placement/channels.html
    January 01, 2023 - Channels: Reaching the Audience for a Health Care Quality Report Sponsors of quality information projects need to think broadly and creatively about potential distribution channels for their reports. Within any given setting, there may be many possible approaches to reaching your audience. This page reviews s…
  11. www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas3.html
    March 01, 2013 - Clinical-Community Relationships Measures (CCRM) Atlas 3. What Is the Clinical-Community Relationships Measurement Framework? Previous Page Next Page Table of Contents Clinical-Community Relationships Measures (CCRM) Atlas Introduction Acknowledgments 1. Why Was the Clinical-Community Relation…
  12. www.ahrq.gov/ncepcr/research-transform-primary-care/transform/cost/app-b-pt2.html
    October 01, 2015 - Estimating the Costs of Primary Care Transformation: A Practical Guide and Synthesis Report Appendix B. Example Data Collection Tools (continued) Previous Page Next Page Table of Contents Estimating the Costs of Primary Care Transformation: A Practical Guide and Synthesis Report Background A Pra…
  13. www.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - Scoring Different Kinds of Health Care Quality Measures The scores you present in your report depend in large part on the kind of measure(s) you are reporting. This page reviews the scoring issues you will face with a variety of measures. Organization-Level “Yes or No” The simplest kind of measure involves …
  14. www.ahrq.gov/talkingquality/translate/web/pathways/measures.html
    October 01, 2015 - Let Consumers Select Measures or Measure Categories To Compare Over time, more measures are being developed that are appropriate for consumer reporting. These measures assess different entities, address different aspects of quality, and in some cases, are specific to a particular disease or condition or a certa…
  15. www.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
    October 01, 2015 - Let Consumers Select Health Plans or Providers To Compare Most sponsors aim to provide information on all the health plans or providers in their market area. In some cases, the number of entities is large, especially when the report is for the Nation, a State, or a large region or locality. Strategies for Nar…
  16. www.ahrq.gov/talkingquality/distribute/media/decide-medium.html
    September 01, 2019 - How To Decide on a Medium for a Health Care Quality Report How do you figure out which medium is right for your reporting project? If at all possible, try to base this decision on research with your audience. For example, you could ask them how they get information now and how they would like to get it. Then yo…
  17. www.ahrq.gov/talkingquality/resources/design/testing.html
    September 01, 2019 - Testing the Design of a Quality Report By Getting User Feedback User testing with people who represent your intended audience is the best way to ensure that your report design is clear and effective. Use Interviews To Collect Feedback From Users For most purposes, you will learn much more from users if you …
  18. www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlasapd.html
    March 01, 2013 - Clinical-Community Relationships Measures (CCRM) Atlas Appendix D. Clinical-Community Relationships Measures Instruments Previous Page Next Page Table of Contents Clinical-Community Relationships Measures (CCRM) Atlas Introduction Acknowledgments 1. Why Was the Clinical-Community Relationships…
  19. www.ahrq.gov/talkingquality/translate/labels/measures.html
    July 01, 2016 - Label Health Care Quality Measures in Plain English   The public does not speak the same language as health professionals. To reach the public, you will have to translate many terms that are common in the health world into the language of lay people. This includes not only medical terms but also those that po…
  20. www.ahrq.gov/talkingquality/translate/labels/explain.html
    January 01, 2019 - Explain Why a Health Care Quality Measure Matters In some cases, report users will not know why a particular measure is important as an aspect of quality. When people don’t realize the importance of a measure, they are unlikely to look at or use the data. 1 In the case of clinical process measures, for example…

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