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  1. www.ahrq.gov/opioids/implementing-what-works/compendium-intro.html
    January 01, 2024 - Opioid Use in Older Adults Compendium of Resources On this page: Introduction How to use the Compendium Self-Assessment Case Studies Introduction While there have been extensive efforts to address the opioid epidemic, little attention has been given to the risks and effects of opioid use, misu…
  2. www.ahrq.gov/pcor/index.html
    Patient-Centered Outcomes Research (PCOR) at AHRQ AHRQ’s Healthcare Extension Service State-Based Solutions to Healthcare Improvement PCOR Strategic Framework …
  3. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
    November 01, 2023 - CAHPS Child Hospital Narrative Item Set The Child Hospital Narrative Item Set is a series of open-ended questions designed to be answered by a parent or guardian of children who have been recently hospitalized to provide detailed feedback on their experiences with inpatient care. The item set can be added to th…
  4. www.ahrq.gov/cahps/surveys-guidance/develop-outpatient-mental-health-surveys.html
    August 01, 2024 - Development of the CAHPS Outpatient Mental Health Survey In 2016, the CAHPS research team began developing a new survey of patient experience with mental health care provided in outpatient settings. The goal of this survey was to replace the Experience of Care and Health Outcomes (ECHO) Survey and respond to ch…
  5. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/tracking-returned-questionnaires.html
    August 01, 2024 - Tracking Returned CAHPS Questionnaires and Assessing Their Completeness Survey sponsors and/or vendors must track the disposition of returned questionnaires and determine the extent to which they are complete. Most survey vendors will provide summaries of the data they have collected. A crucial component of the…
  6. www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Set-the-Stage-for-Conducting-the-Survey.html
    December 01, 2019 - Step 5: Set the Stage for Conducting the Survey Review all steps in the process of planning a survey project: Step 1: Form a Project Team .  Step 2: Form an Advisory Group .   Step 3: Define Your Goals . Step 4: Plan a Communications Strategy . Step 5: Set the Stage for Conducting the Survey. Step…
  7. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    June 01, 2025 - CAHPS Clinician & Group Narrative Item Set Originally known as the Narrative Item Elicitation Approach, the first CAHPS Narrative Item Set asks patients about their experiences in ambulatory care settings. The items were developed to be used with the CAHPS Clinician & Group Survey (CG-CAHPS) but they can also b…
  8. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/increasing-responses.html
    August 01, 2024 - Methods for Increasing the Number of Responses to CAHPS Surveys Many organizations have reported a decline in survey response rates. A low response rate is a concern because a survey with a low response rate may provide data that is less representative of the underlying population, although that is not always t…
  9. www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Define-Your-Project-Goals.html
    December 01, 2019 - Step 3: Define Your Project Goals Review all steps in the process of planning a survey project: Step 1: Form a Project Team .  Step 2: Form an Advisory Group .   Step 3: Define Your Goals. Step 4: Plan a Communications Strategy . Step 5: Set the Stage for Conducting the Survey . Step 6: Develop an…
  10. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html
    August 01, 2024 - Recommended Data Collection Procedures for CAHPS Surveys Each survey sponsor will need to work with their survey vendor to choose the data collection modes that are most likely to reach their specific patient population and maximize the response rate at an acceptable cost. Research suggests that sequential mult…
  11. www.ahrq.gov/cahps/news-and-events/events/webinar-111920.html
    December 01, 2023 - AHRQ Webcast on Updated CAHPS Analysis Program November 19, 2020 Summary Speakers Recording Summary This AHRQ webcast provided an opportunity to hear about recent updates to the Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) Analysis Program, commonly known as the CAHPS macro. …
  12. www.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
    December 01, 2021 - CAHPS Patient Narrative Item Sets (webcast) Tuesday, November 16, 2021 Contents Summary Speakers and Presentation Slides Recording Related Materials Summary In this AHRQ webcast, CAHPS researchers presented the narrative items for both the 3.1 and 4.0 (beta) versions of the Clinician & Group S…
  13. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-sample-size.html
    August 01, 2024 - Calculating the Starting Sample Size for CAHPS Surveys The starting sample size you need to achieve the desired number of completed CAHPS questionnaires for analysis and reporting should take several factors into account: The accuracy of the contact information. The mode or modes of data collection. Any prior s…
  14. www.ahrq.gov/cahps/news-and-events/events/webinar-061317.html
    April 01, 2020 - Introducing the CAHPS Cancer Care Survey (Webcast) June 13, 2017 Summary Speakers and PowerPoint Slides Recording Transcript Related Materials Summary On June 13, the Agency for Healthcare Research and Quality (AHRQ) hosted a webcast about the new CAHPS ® Cancer Care Survey , which measures …
  15. www.ahrq.gov/cahps/surveys-guidance/outpatient-mental-health/about/survey-measures.html
    October 01, 2024 - CAHPS Outpatient Mental Health Survey Measures For more information: Patient Experience Measures from the Outpatient Mental Health Survey (PDF, 219 KB) Getting Appointments for Prescription Medicines Q3 Difficulty making appointments for prescription medicine Getting Mental Health Counseling Q10 Difficulty fi…
  16. www.ahrq.gov/cahps/surveys-guidance/nh/resident/Development-Resident-Surveys.html
    April 01, 2018 - Development of the CAHPS Nursing Home Resident Surveys The Resident Surveys have been through the following development process: Focus groups. In the early phase of development, CAHPS researchers conducted focus groups with nursing home residents and their family members. These groups provided the team with …
  17. www.ahrq.gov/funding/grant-mgmt/recognition_ahrq-funded_study.html
    November 01, 2021 - Getting Recognition for Your AHRQ-Funded Study AHRQ's Office of Communications (OC) tracks the publication of all AHRQ-funded research and assesses it for outreach potential, which can range from a press release to a mention in the Agency’s Electronic Newsletter. As soon as your AHRQ-funded research has been …
  18. www.ahrq.gov/action-alliance/index.html
    National Action Alliance for Patient and Workforce Safety Overview of the National Action Alliance for Patient and Workforce Safety Vision, Mission, and Aims. National Ac…
  19. www.ahrq.gov/ncepcr/index.html
    National Center for Excellence in Primary Care Research Research Initiatives AHRQ initiatives to improve primary care research and care delivery Tools and Resources …
  20. www.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
    February 01, 2020 - Section 2: Why Improve Patient Experience? Contents 2.A. Forces Driving the Need To Improve 2.B. The Clinical Case for Improving Patient Experience 2.C. The Business Case for Improving Patient Experience References Download Section 2: Why Improve Patient Experience? (PDF, 300 KB) In the face …

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