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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
June 02, 2025 - Greater Boston
• Sample
► Patients who had signed up for a portal and for whom there were email
addresses … ► Patients who did not sign up for portal (with no email addresses)
• Design
► Patients randomized … survey; everyone sent an email reminder (1192 respondents)
43
Protocol for Patients Without Email Addresses … were very different
► Survey results were very similar
• Responses from those without known email addresses … with differences in reports about some experiences
55
Using the Internet to Collect CAHPS Data
To address
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html
August 01, 2024 - Check the email addresses of sampled patients to identify and remove email addresses that don’t conform … Update and format addresses. … Use a national change of address (NCOA) service to identify and update addresses for sampled patients … Some organizations also provide an email address. … Personalize the letter with the name and address of the intended recipient.
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www.ahrq.gov/news/newsroom/press-releases/guiding-principles.html
December 01, 2023 - Guiding Principles Help Healthcare Community Address Potential Bias Resulting from Algorithms
Press … Release Date: December 15, 2023
A new paper addresses the use of algorithms in healthcare, their impact … A paper published today in JAMA Network Open addresses the use of healthcare algorithms and provides … conceptual framework to apply the following guiding principles across an algorithm’s life cycle to address … The paper, Guiding Principles to Address the Impact of Algorithm Bias on Racial and Ethnic Disparities
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
August 01, 2024 - Contact information appropriate for the mode of administration (i.e., addresses for mail surveys, phone … numbers for phone administration, and email addresses for online administration). … of respondents' names and minimizing the extent to which identifying information, such as names and addresses
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www.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Assemble the Team
The Assemble the Team module of the CUSP Toolkit addresses CUSP team composition … The Role of the Nurse Manager
The Role of the Nurse Manager module of the CUSP Toolkit addresses
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www.ahrq.gov/topics/hospital-readmissions.html
January 01, 2012 - This guide provides evidence-based strategies to reduce readmissions and can be adapted or expanded to address … NRD supports various analyses of national readmission rates for all payers and uninsured patients and addresses
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www.ahrq.gov/nursing-home/resources/pandemic-driven.html
May 01, 2021 - Resource: Pandemic-Driven Posttraumatic Growth for Organizations and Individuals
This article addresses
-
www.ahrq.gov/nursing-home/resources/preventing-vaccine-errors.html
July 01, 2022 - Workers
This 30-minute course reviews best practices for effective COVID-19 vaccine administration and addresses
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-elliott.pdf
September 30, 2021 - .
► 63% of patients provided email addresses
► Patients randomized within each hospital to 1 of 6 modes … However, RRs increased significantly (p<0.05), by 4.3 percentage
points, among those for whom email addresses … from 42 to 49 days added 2.5pp to
RR in the mail-only mode
• Web-Mail adds 13pp to those with email addresses … Across HCAHPS, CAHPS Hospice, MA CAHPS, Web-first modes add 4-14
pp to RR among those with email addresses … 3.0pp to RRs
► Prenotification letters have similar benefits
• Greater gains expected as more email addresses
-
www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/increasing-responses.html
August 01, 2024 - Inaccurate mailing and email addresses, inaccurate phone numbers, voicemail, gatekeepers, and frequent … the number of responses, sponsors and vendors can: Improve initial contact rates by making sure that addresses … , phone numbers, and email addresses are current and accurate (e.g., identify sources of up-to-date sample … The sampled person has moved and the address in the sample is incorrect. … to obtain the new address.
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www.ahrq.gov/nursing-home/resources/best-practices-guide.html
May 01, 2022 - Best Practices Guide for COVID-19 Infection Control and Prevention in Nursing Homes
This resource addresses
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.pdf
June 02, 2025 - families and to create
partnerships between patients, families, and
hospitals around the same goals
• Addresses … engaging patients and families,
review the Guide’s Information to Help Hospitals Get
Started, which addresses
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/About_the_Guide_508.docx
June 02, 2025 - families and to create partnerships between patients, families, and hospitals around the same goals
Addresses … engaging patients and families, review the Guide’s Information to Help Hospitals Get Started, which addresses
-
www.ahrq.gov/topics/care-coordination.html
January 01, 2014 - Clinical-Community Relationships Evaluation Roadmap
The Clinical-Community Relationships Evaluation Roadmap addresses
-
www.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
December 01, 2017 - Addresses real-world challenges. … The Guide’s sections include—
Information to Help Hospitals Get Started addresses:
How to select
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www.ahrq.gov/hai/tools/surgery/tools/applying-cusp/learn-from-defects.html
December 01, 2017 - This is known as “second-order” problem solving because it addresses the underlying causes of the defect … Interventions To Address the Harmful Contributing Factor
Intervention Addresses the Factor*
1 ( … support; but probably very little attention to an intervention that doesn't address the factor well … The Learn From Defects (LFD) process is known as "second-order" problem solving because it addresses … How were we going to address the fact that surgeons like the OR cool when they're operating?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/applying-cusp/learn_from_defects.docx
December 01, 2017 - Interventions To Address the Harmful Contributing Factor
Intervention Addresses the Factor*
1 (not well … You might pay some attention to an intervention that doesn’t address the factor well, if it has strong … support; but probably very little attention to an intervention that doesn’t address the factor well … Conduct a brainstorming session about interventions to address the most important contributing factors … How were we going to address the fact that surgeons like the OR cool when they’re operating?
-
www.ahrq.gov/patient-safety/settings/ambulatory/reduce-readmissions-prim-envscan.html
March 01, 2020 - While emerging literature addresses primary care-based transition programs, a gap remains in what is … To address this gap, AHRQ funded an environmental scan on the evidence-base for reducing readmissions
-
www.ahrq.gov/patient-safety/resources/mednet-guide/index.html
November 01, 2014 - policymakers, as well as other stakeholders, implement a State-level quality improvement collaborative that addresses
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/program-part2-slides.pptx
November 01, 2019 - Gives opportunity to advise about sending appropriate cultures Impacts use of restricted agents only
Addresses … Gives opportunity to advise about sending appropriate cultures Impacts use of restricted agents only
Addresses … data to enhance uptake of recommendations
Gives greater flexibility in timing of interventions
Can address … data to enhance uptake of recommendations
Gives greater flexibility in timing of interventions
Can address … Approach Pro Con
Prior approval or post-prescription review and feedback Easy to identify cases Does not address