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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-h.pdfJuly 07, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Tools to Help Patients Communicate Their Needs The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.H. Tools to Help Pati…
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www.ahrq.gov/sops/news/previous-announcements.htmlMarch 01, 2025 - Previous Announcements About SOPS Surveys 2022 Announcements Date Announcements December 2022 AHRQ Post-Webcast Materials for “Understanding SOPS Surveys: A Primer for New Users” This webcast provided an overview of the Surveys on Patient Safety Culture (SOPS) Surveys. Speakers described the SOPS program, surve…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b5_combo_assessingtrendscomparators.pdfMarch 20, 2016 - Assessing Indicator Rates Using Trends and Comparators Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool B.5 Assessing Indicator Rates Using Trends and Comparators What is the purpose of this tool? This tool provides guidance on how to assess your hospital’s pe…
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Postdisphone (doc file)
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docxJune 02, 2025 - Postdischarge Followup Phone Call Script (Patient Version) This form reinforces the information provided to the patient at discharge. The patient’s discharge information should be available to the interviewer at the time of this call. CALLER: Hello Mr./Ms. _____________. I am [caller’s name], a [type of clinician] from… -
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdfJune 02, 2025 - Postdischarge Followup Phone Call Script (Patient Version) 1 Postdischarge Followup Phone Call Script (Patient Version) This form reinforces the information provided to the patient at discharge. The patient’s discharge information should be available to the interviewer at the time of this call. CALLER: Hello Mr…
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www.ahrq.gov/sites/default/files/wysiwyg/npsd/data/spotlights/npsd-spotlight_behavioral-health.pdfSeptember 01, 2025 - Behavioral Health AI Free Text Analysis - NPSD Data Spotlight NPSD Data Spotlight: Behavioral Health AI Free-Text Analysis Behavioral Health AI Free Text Analysis Page | i This document is in the public domain and may be used and reprinted with…
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www.ahrq.gov/sites/default/files/2024-01/arbaje-report.pdfJanuary 01, 2024 - Final Progress Report: Older adult safety while receiving home health services after hospital discharge Older adult safety while receiving home health services after hospital discharge Principal Investigator: Alicia I. Arbaje, MD, MPH, PhD Other team members: Bruce Leff, MD (Primary mentor) Ayse P. Gurses, PhD, MS…
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Mutual Support: Obstetric Hemorrhage (pdf file)
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_5-mutual-support-speaker-notes.pdfJuly 01, 2023 - Mutual Support: Obstetric Hemorrhage SPPC‐II Toolkit Hospital AIM Team Leads SPPC II Mutual Support Obstetric Hemorrhage Module 5 of 8 ‐ SCRIPT Welcome to Module 5 of the SPPC‐II Teamwork Toolkit. In this module, we will discuss the diffe… -
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_5-mutual-support.pptxJuly 01, 2023 - Mutual Support: Obstetric Hemorrhage - PowerPoint Presentation Mutual Support Obstetric Hemorrhage Module 5 of 8 SPPC-II Toolkit AHRQ Pub. No. 23-0046 July 2023 Hospital AIM Team Leads SPPC-II SCRIPT Welcome to Module 5 of the SPPC-II Teamwork Toolkit. In this module, we will discuss the different facets of mutua…
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www.ahrq.gov/downloads/pub/advances2/vol1/advances-hook_25.pdfFebruary 26, 2008 - Using a Computerized Fall Risk Assessment Process to Tailor Interventions in Acute Care Using a Computerized Fall Risk Assessment Process to Tailor Interventions in Acute Care Mary L. Hook, PhD, APRN, BC; Elizabeth C. Devine, PhD, RN, FAAN; Norma M. Lang, PhD, RN, FAAN, FRCN Abstract Patient falls account …
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdfJune 01, 2019 - Action Planning for the SOPS Surveys Webcast Transcript February 2019 https://www.ahrq.gov/sops/index.html 1 Action Planning for the SOPS Surveys January 17, 2019 – Webcast Transcript Speakers: Laura Gray, M.P.H. Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS), Westa…
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www.ahrq.gov/hai/cusp/toolkit/content-calls/small-hospitals.htmlApril 01, 2013 - Small and Rural and Critical Access Hospitals (Transcript) July 19, 2011 Operator: Excuse me, everyone. We now have our speakers in conference. Please be aware that each of your lines is in a listen-only mode. At the conclusion of the presentation, we will open the floor for questions. At that time, instruct…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/lessons_from_top-performing_medical_practices_CG-CAHPS_transcript.pdfOctober 01, 2014 - Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top- Performing Medical Practices October 2014 Webcast Speakers Mon L. Yee, MD, Family Medicine, Meriter DeForest-Windsor Clinic, DeForest, …
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-prepare.pdfFebruary 18, 2021 - Six Building Blocks How-To-Implement Toolkit: Prepare and Launch Guide Table of Contents Introduction ......................................................................................................................................1 What Is the Prepare and Launch Guide? .....................................…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Hook_25.pdfFebruary 26, 2008 - Using a Computerized Fall Risk Assessment Process to Tailor Interventions in Acute Care Using a Computerized Fall Risk Assessment Process to Tailor Interventions in Acute Care Mary L. Hook, PhD, APRN, BC; Elizabeth C. Devine, PhD, RN, FAAN; Norma M. Lang, PhD, RN, FAAN, FRCN Abstract Patient falls account …
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK3_T5-Minimum_Criteria_for_3_Infections_Training_Slides-final.pptxOctober 01, 2016 - PowerPoint Presentation Toolkit 3. Minimum Criteria for Common Infections Toolkit [Name] [Organization] AHRQ Pub. No. 17-0006-5-EF October 2016 Tool 5. Nursing Staff Training on Importance and Use of SBAR Forms Nursing Home Antimicrobial Stewardship Guide Determine Whether To Treat Welcome, everyone, to today’s t…
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldata6a.htmlMay 01, 2018 - Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement 6. Implementation (continued) Previous Page Next Page Table of Contents Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement Summary Reviewers 1. Introduction 2. Evidenc…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptxJanuary 01, 2014 - PowerPoint Presentation Communication and Optimal Resolution (CANDOR): Grand Rounds Presentation Presenter: Timothy B. McDonald, MD, JD This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. Some organizations struggle to improve the way they and their care teams respond…
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Highlight03 (pdf file)
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight03.pdfSeptember 08, 2015 - The CHIPRA Quality Demonstration Grant Program In February 2010, the Centers for Medicare & Medicaid Services (CMS) awarded 10 grants, funding 18 States, to improve the quality of health care for children enrolled in Medicaid and the Children’s Health Insurance Program (CHIP). Funded by the Children’s Health I… -
www.ahrq.gov/hai/cusp/modules/implement/teamwork-notes.htmlDecember 01, 2012 - Implement Teamwork and Communication: Facilitator Notes The Implement Teamwork and Communication module of the CUSP Toolkit will help you to identify barriers to communication. Contents Slide 1. Cover Slide Slide 2. Learning Objectives Slide 3. Basic Components and Process of Communication 2 Slide 4…
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