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psnet.ahrq.gov/node/46043/psn-pdf
April 05, 2017 - High-reliability and the I-PASS communication tool.
April 5, 2017
Clements K. High-reliability and the I-PASS communication tool. Nursing Management (Springhouse).
2017;48(3). doi:10.1097/01.numa.0000512897.68425.e5.
https://psnet.ahrq.gov/issue/high-reliability-and-i-pass-communication-tool
High reliability has y…
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psnet.ahrq.gov/node/43879/psn-pdf
February 04, 2015 - Complaints and Raising Concerns.
February 4, 2015
Fourth Report of Session 2014–15. House of Commons Health Committee. London, England: The
Stationery Office; January 13, 2015. Publication HC 350.
https://psnet.ahrq.gov/issue/complaints-and-raising-concerns
Complaints are a proactive way to monitor and address rec…
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psnet.ahrq.gov/node/45890/psn-pdf
February 15, 2017 - A Framework for Safe, Reliable, and Effective Care.
February 15, 2017
Frankel A, Haraden C, Federico F, Lenoci-Edwards J. Cambridge, MA: Institute for Healthcare
Improvement and Safe & Reliable Healthcare; 2017.
https://psnet.ahrq.gov/issue/framework-safe-reliable-and-effective-care
A systems approach to safety ca…
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psnet.ahrq.gov/node/39599/psn-pdf
December 27, 2014 - The role of housestaff in implementing medication
reconciliation on admission at an academic medical
center.
December 27, 2014
Evans AS, Lazar EJ, Tiase VL, et al. The role of housestaff in implementing medication reconciliation on
admission at an academic medical center. Am J Med Qual. 2011;26(1):39-42.
doi:10.1…
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psnet.ahrq.gov/node/46367/psn-pdf
August 30, 2017 - Why are so many women being misdiagnosed?
August 30, 2017
Mickle K. Glamour. August 11, 2017.
https://psnet.ahrq.gov/issue/why-are-so-many-women-being-misdiagnosed
Implicit bias and differences in communication style can affect patient care. This magazine article reports
on factors that contribute to misdiagnosis …
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psnet.ahrq.gov/node/43778/psn-pdf
April 22, 2015 - Meet the cancer patient in room 52: his name is Joseph,
but call him Joe.
April 22, 2015
Sun LH.
https://psnet.ahrq.gov/issue/meet-cancer-patient-room-52-his-name-joseph-call-him-joe
This newspaper article reports on a pilot program which involved redesigning intensive care unit processes
to enhance staff knowled…
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psnet.ahrq.gov/node/44998/psn-pdf
April 20, 2016 - High reliability: excellent care every time.
April 20, 2016
Saver C. High reliability: Excellent care every time. OR manager. 2016;32(3):22-6.
https://psnet.ahrq.gov/issue/high-reliability-excellent-care-every-time
Achieving high reliability has attracted attention as a goal in health care. This article provides an…
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psnet.ahrq.gov/node/44718/psn-pdf
November 25, 2015 - Beyond the Quick Fix: Strategies for Improving Patient
Safety.
November 25, 2015
Baker GR. Toronto, ON: Institute of Health Policy, Management and Evaluation, University of Toronto;
2015.
https://psnet.ahrq.gov/issue/beyond-quick-fix-strategies-improving-patient-safety
The 2004 Canadian Adverse Events Study helpe…
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psnet.ahrq.gov/node/43373/psn-pdf
July 23, 2014 - From harm to hope and purposeful action: what could we
do after Francis?
July 23, 2014
Woodhead T, Lachman P, Mountford J, et al. From harm to hope and purposeful action: what could we do
after Francis? BMJ Qual Saf. 2014;23(8):619-23. doi:10.1136/bmjqs-2013-002581.
https://psnet.ahrq.gov/issue/harm-hope-and-purpo…
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psnet.ahrq.gov/node/45038/psn-pdf
February 18, 2017 - Re-examining high reliability: actively organising for
safety.
February 18, 2017
Sutcliffe K, Paine LA, Pronovost P. Re-examining high reliability: actively organising for safety. BMJ Qual
Saf. 2017;26(3):248-251. doi:10.1136/bmjqs-2015-004698.
https://psnet.ahrq.gov/issue/re-examining-high-reliability-actively-or…
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psnet.ahrq.gov/node/33958/psn-pdf
December 18, 2008 - A review of the literature examining linkages between
organizational factors, medical errors, and patient safety.
December 18, 2008
Hoff T, Jameson L, Hannan E, et al. A review of the literature examining linkages between organizational
factors, medical errors, and patient safety. Med Care Res Rev. 2004;61(1):3-37.…
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psnet.ahrq.gov/node/45985/psn-pdf
March 29, 2017 - Building a high-reliability organization: one system's
patient safety journey.
March 29, 2017
Building a high-reliability organization: one system's patient safety journey. J Healthc Manag. 2017;62.
https://psnet.ahrq.gov/issue/building-high-reliability-organization-one-systems-patient-safety-journey
High reliabil…
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psnet.ahrq.gov/node/45070/psn-pdf
October 03, 2017 - When There's Harm in the Hospital: Can Transparency
Replace "Deny and Defend"?
October 3, 2017
National Health Policy Forum. Washington, DC: George Washington University. March 11, 2016.
https://psnet.ahrq.gov/issue/when-theres-harm-hospital-can-transparency-replace-deny-and-defend
This report provides the insight…
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psnet.ahrq.gov/node/44380/psn-pdf
October 26, 2018 - From Safety-I to Safety-II: A White Paper.
October 26, 2018
Hollnagel E, Wears RL, Braithwaite J. Middelfart, Denmark: Resilient Health Care Net; 2015.
https://psnet.ahrq.gov/issue/safety-i-safety-ii-white-paper
To enhance patient safety, researchers must consider complexity in health care settings. This white pape…
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psnet.ahrq.gov/node/37422/psn-pdf
March 23, 2011 - Educational quality improvement report: outcomes from a
revised morbidity and mortality format that emphasised
patient safety.
March 23, 2011
Bechtold ML, Scott SD, Nelson K, et al. Educational quality improvement report: outcomes from a revised
morbidity and mortality format that emphasised patient safety. Qual S…
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psnet.ahrq.gov/node/44784/psn-pdf
May 03, 2017 - WISH Patient Safety Forum
May 3, 2017
World Innovation Summit for Health 2015. Doha, Qatar: Qatar Foundation; February 2015.
https://psnet.ahrq.gov/issue/wish-patient-safety-forum
The 2015 conference focused on persisting barriers to patient safety worldwide and recommended
strategies to achieve lasting improvemen…
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psnet.ahrq.gov/node/46681/psn-pdf
April 16, 2018 - Trainee autonomy and patient safety.
April 16, 2018
George BC, Dunnington GL, DaRosa DA. Trainee autonomy and patient safety. Ann Surg.
2018;267(5):820-822. doi:10.1097/SLA.0000000000002599.
https://psnet.ahrq.gov/issue/trainee-autonomy-and-patient-safety
Reduced resident work hours and insufficient senior surgeon…
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psnet.ahrq.gov/node/46483/psn-pdf
October 04, 2017 - Fall Prevention in Hospitals Training Program.
October 4, 2017
Rockville, MD: Agency for Healthcare Research and Quality; 2017.
https://psnet.ahrq.gov/issue/fall-prevention-hospitals-training-program
Falls are a primary focus of quality and patient safety improvement efforts in hospitals. This training
program pro…
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psnet.ahrq.gov/node/34586/psn-pdf
July 21, 2009 - Sentara Norfolk General Hospital: accelerating
improvement by focusing on building a culture of safety.
July 21, 2009
Yates GR, Hochman RF, Sayles SM, et al. Sentara Norfolk General Hospital: accelerating improvement by
focusing on building a culture of safety. Jt Comm J Qual Patient Saf. 2004;30(10):534-542.
http…
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psnet.ahrq.gov/node/46714/psn-pdf
January 10, 2018 - A system-based approach to managing patient safety in
ambulatory care (and beyond).
January 10, 2018
Burger C, Eaton P, Hess K, et al. Patient Saf Qual Healthc. December 12, 2017.
https://psnet.ahrq.gov/issue/system-based-approach-managing-patient-safety-ambulatory-care-and-beyond
Systems-based improvements are ke…