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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
Questions and Answers
www.ahrq.gov/cahps
Using the Webcast Console to Submit Questions
• Question and Answer
Select Q&A
Type question in the box
that opens
Type question here
53
www.ahrq.gov/cahps
Get CAHPS News and…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Closing
www.ahrq.gov/cahps
To Ask a Question
Click on the “Q&A” icon to get
the Q&A window to appear.
48
To submit a question, type your
question here and hit submit.
www.ahrq.gov/cahps
Wrap-Up
• Complete the evaluation survey at the end of the
Webcas…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit2-15.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 2.15. Major Factors that Inhibited Lean Success at Central
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Table of Contents
Improving Care Delivery Through Lean: Implementation Case Studies
Introduction to the Case Studies
Case 1. Lakeview Healt…
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www.ahrq.gov/professionals/systems/primary-care/pcp-costs/vargas-bustamante-costs.html
May 01, 2015 - Examining the Costs of a Medical Home Transformation for Seniors
AHRQ Estimating the Costs of Supporting Primary Care Transformation Grants
Principal Investigator: Arturo Vargas-Bustamante, PhD, MPP, MA
Institution: University of California, Los Angeles
AHRQ Grant Number: R03 HS22634
Over…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-1.html
June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors
Executive Summary
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Table of Contents
Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors
Executive Summary
Intr…
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www.ahrq.gov/healthsystemsresearch/hspc-research-study/appendix-c.html
July 01, 2021 - agreements; however, the evaluations included in these agreements tend to be for program monitoring and accountability … of care for CMS beneficiaries ( Centers for Medicare and Medicaid Services, undated-a ; Government Accountability … research sponsored by other agencies or funders, or evaluations of previous CMMI model tests ( Government Accountability
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www.ahrq.gov/sites/default/files/wysiwyg/opioids/compendium/opioids-case-study-prescribe-opioids.pdf
June 02, 2025 - leads reported that monthly check-ins with the AHRQ learning
collaborative coaches were helpful for accountability
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
January 01, 2019 - systems, promoting leadership
buy-in, engaging in systemwide communication, and implementing transparent accountability
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/primer-for-pbrn-business-opportunities.pdf
September 01, 2015 - Importantly, “accountability” is defined by
reimbursement levels, with higher revenue generated by providing … for the Secretary of Health and Human Services to establish a shared savings
program that promotes accountability … The goal of ACO measures is
accountability.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-3.html
June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors
Eliciting Patients’ Diagnostic Experiences Using Rigorous Methods
Previous Page Next Page
Table of Contents
Patient Experience as a Source for Understanding the Origins, Impact, and Remediation…
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www.ahrq.gov/cahps/surveys-guidance/end-of-life/index.html
May 01, 2025 - CAHPS End-of-Life Care Survey
The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) End-of-Life Care Survey assesses healthcare experiences in the last month of life, including care experiences across a range of care providers and settings, such as at a doctor’s office or clinic, in a hospital or…
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol1.pdf
July 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors, Volume 1: Why Patient Narratives Matter
PATIENT
SAFETY
e
Issue Brief 12
Patient Experience as a Source for
Understanding the Origins, Impact,
and Remediation of Diagnostic Errors
Volume 1: Why Patient Na…
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www.ahrq.gov/hai/cusp/modules/learn/sl-cusp.html
December 01, 2012 - Explain how to engage the senior executive and develop shared accountability for the work.
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/research/person-centered-prevent-care-summary.pdf
December 01, 2023 - These included
informing quality improvement efforts and future research needs, measuring accountability
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www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/develop/index.html
June 01, 2020 - Accountability?
Program management? … improvement by provider agencies, community mental health boards, and Ohio's Department of Mental Health; and accountability
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - systems, promoting leadership
buy-in, engaging in systemwide communication, and implementing transparent accountability
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Meyer_41.pdf
March 03, 2008 - as a lever to foster behavior change; diversion of organizational fo
creation of a measurement and accountability … by not using an elaborate scoring algorithm, and thus, we did not
eed to create a “measurement and accountability … Although we made every effort to keep the incenti
program simple and get the assignments of accountability
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www.ahrq.gov/sites/default/files/wysiwyg/data/AHRQ-Security-and-Privacy-Language-for-Information-and-Information-Technology-Procurements.pdf
November 07, 2023 - Accountability for system media must be maintained during transport outside of
controlled areas.
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step5.html
March 01, 2019 - Will the results be used to improve the stakeholder engagement process, for accountability purposes,
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/care-coordination-resource-guide.pdf
November 17, 2022 - referring cardiologists
about patients' progress (or lack thereof) with CR, thus promoting patient accountability