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talkingquality.ahrq.gov/hai/cusp/videos/07b-accountability/index.html
June 01, 2018 - Healthcare-Associated Infections Program
About the CUSP Method
Videos
Accountability … Reports
Videos
Decolonization – Universal and Targeted
Tools
Accountability … Accountability [6 min. 11 sec.] … Page last reviewed June 2018
Page originally created February 2013
Internet Citation: Accountability … https://www.ahrq.gov/hai/cusp/videos/07b-accountability/index.html
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talkingquality.ahrq.gov/hai/cusp/videos/07c-debrief/index.html
June 01, 2018 - Healthcare-Associated Infections Program
About the CUSP Method
Videos
Debrief on Accountability … Videos
Decolonization – Universal and Targeted
Tools
Debrief on Accountability … Debrief on Accountability [3 min. 6 sec.] … reviewed June 2018
Page originally created February 2013
Internet Citation: Debrief on Accountability
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talkingquality.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
December 01, 2012 - Accountability Slide 10. Engineering System Design to Support Behavior Choices Slide 11. … Accountability and justice. … Accountability and justice
Accountability in a Just Culture environment is about more than simply blaming … Accountability
Do:
Play the video. … Explain how to engage the senior executive and develop shared accountability for the work.
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/videos/accountability.html
August 01, 2022 - Patient Safety Resources by Setting
Hospital
Hospital Resources
CANDOR
Accountability—Peer … Patient Safety News and Events
Education & Training
Resources
Accountability—Peer … Page last reviewed August 2022
Page originally created April 2016
Internet Citation: Accountability—Peer
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - The shared accountability discussions will help senior leaders and risk managers answer the question: … Accountability and justice. … Accountability and justice — Accountability in a Just Culture environment is about more than simply blaming … Let’s watch this video which demonstrates peer-to-peer coaching and accountability. … How does it support accountability in a Just Culture?
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talkingquality.ahrq.gov/hai/cusp/modules/apply/index.html
July 01, 2018 - The Apply CUSP module of the CUSP Toolkit introduces Just Culture principles, which emphasize shared accountability … Accountability (YouTube video, 6 min., 11 sec.) … Debrief on Accountability (YouTube video, 3 min., 6 sec.)
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
September 04, 2012 - Unit-based Safety Program (or CUSP) Toolkit introduces Just Culture principles, which emphasize shared accountability … Slide 2
SAY:
The term “Just Culture” refers to a safety-supportive system of shared accountability … Accountability and justice. … Accountability and justice
Accountability in a Just Culture environment is about more than simply blaming … Slide 9
SAY:
A Just Culture environment is ruled by both transparency and accountability.
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talkingquality.ahrq.gov/teamstepps/events/webinars/feb-2017.html
February 01, 2017 - Levels of personal accountability (based on decision-making strategies). … Personal Accountability. … Poor accountability
As long as compliance-driven orders are received, workers can defer to having followed … Personal Accountability. … Movement away from individual successes, elevation toward team accountability
Return to Contents
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
January 01, 2011 - and (3) by providing partnership and support to leaders to help them with learning,
hardwiring and accountability … Leadership, measurement, process design, performance management and accountability, training,
reward … HR needs leaders to initiate courageous conversations with executives when there are
accountability … And finally, related to performance management and accountability, human
resources needs to empower … Instead of posing obstacles to people that makes them feel paralyzed about moving on accountability issues
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talkingquality.ahrq.gov/hai/cusp/videos/index.html
September 01, 2019 - Communication Briefing in Action Daily Goals Using the Daily Goals Checklist Understand Just Culture Accountability … Debrief on Accountability Peer to Peer Coaching The Role of the Nurse Manager Oversee Unit-Based Operations
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/practice-facilitators-effectiveness-infographic.pdf
September 01, 2022 - Address concerns directly
Encourage practices to pinpoint and
minimize barriers to change
Provide Accountability
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - Melinda Karp
I think accountability within the team is really important from the perspective of care … patients and the clinician or the
practice, but first there needs to be really good communication and accountability … And having some really clear
pathways within the practice for accountability about whose role, what … We talked a little bit about setting expectations within the team in terms of accountability, but also … So it’s both on the practice side in terms of internal communication and creating accountability and
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talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - Describe how to engage senior leadership in the facility's initiatives and develop shared accountability … Slide 17: Understanding Just Culture 1
Say:
The term "Just Culture" refers to a system of shared accountability … Just Culture principles are crucial to the shared accountability necessary for resident safety and quality … A Just Culture environment is ruled by both transparency and accountability. … Culture
Say:
There are key ways leaders can apply Just Culture principles to enhance culture, accountability
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
June 27, 2014 - Accountability
· Our hospital provides incentives or rewards (financial or nonfinancial) for … accepts responsibility for quality and safety within their departments.
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· We have accountability … Accountability
· Our hospital provides incentives or rewards (financial or nonfinancial) for
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
January 01, 2014 - Emotional first aid
Empathy and compassion
Recognition and validation of emotions
Nonabandonment
Accountability … of issues related to the adverse event, but doesn’t always lead to a financial settlement.
37
Accountability … This story illustrates the progress we’ve made toward accountability for error in medical care…and also … “There’s got to be accountability. I don’t want to hear ‘I’m sorry.’ ‘I’m sorry’ is nothing. … Accountability: More Than Words
39
Module 1
The concept of accountability relates to what patients
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
May 12, 2016 - Accountability
• Our hospital provides incentives or rewards (financial or
nonfinancial) for high … • We have accountability, innovation, and redundant processes to
ensure quality at the unit … Accountability
• Our hospital provides incentives or rewards (financial or
nonfinancial) for performance
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talkingquality.ahrq.gov/talkingquality/resources/initiatives.html
November 01, 2018 - collaborative initiatives have helped to shape the national health care agenda with respect to transparency, accountability
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talkingquality.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
November 01, 2018 - keeping up with the ever-changing evidence base involves developing a culture of cooperation and shared accountability … Change Strategies
Assign patients to clinicians and teams to create accountability and a sense of shared
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4u_combo_pdi09-postoprespfailure-bestpractices.pdf
May 17, 2016 - Communication
• Systemwide education on policy/protocol of monitoring postoperative patients
Authority/Accountability … Resources
Systems/Processes
Policies/Protocols
Staff Required
Equipment
Communication
Authority/Accountability
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Indicators chosen reflect work of the
team
Blaming the survey and the data Identify and debunk the myths
Accountability