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www.ahrq.gov/topics/patient-experience.html
Topic: Patient Experience
AHRQ's Consumer Assessment of Healthcare Providers and Systems program measures the patient experience, which includes several aspects of healthcare delivery that patients value highly when they seek and receive care, such as getting timely appointments, easy access to information, and goo…
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www.ahrq.gov/takeheart/about/initiative/partner-hospitals.html
December 01, 2022 - TAKEheart Partner Hospitals
TAKEheart Partner Hospitals ranged from large health systems to smaller independent hospitals and were located throughout the United States. Importantly, this meant that Partner Hospitals explored the use of the TAKEheart approach and tools in a variety of clinical settings.
Less…
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www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/learning-modules/feeling-stressed-flyer.pdf
November 01, 2021 - Feeling Stressed?
Feeling Stressed?
Do you have any of these signs of stress?
Physical
• Shallow breathing
• Increased heart rate
• Clenched teeth
• Upset stomach
• Headache
• Shoulders “at your ears”
Behavioral and Emotional
• Anger
• Fear
• Irritability
• Hopelessness
• Unable to concentrate
• Edgy, jittery…
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www.ahrq.gov/ncepcr/communities/pbrn/registry/ohio-university-rural-ohios-appalachian-research-network.html
August 10, 2015 - Ohio University Rural Ohio's Appalachian Research Network
Status:
Inactive
Registered Date:
August 10, 2015
PBRN Acronym:
OU-ROAR
PBRN Type:
Mixed Network (a combination of family medicine, internal medicine, pediatrics, nursing and/or other specialties)
Network Category:
E…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit2.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 2. Factors Considered in Organization Selection
Previous Page Next Page
Table of Contents
Improving Care Delivery Through Lean: Implementation Case Studies
Introduction to the Case Studies
Case 1. Lakeview Healthcare
Cas…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit3.html
November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies
Exhibit 3. Case Selection Factors for Included Organizations
Previous Page Next Page
Table of Contents
Improving Care Delivery Through Lean: Implementation Case Studies
Introduction to the Case Studies
Case 1. Lakeview Healthcare …
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www.ahrq.gov/ncepcr/communities/pbrn/registry/florida-state-university-college-medicine-network-clinical-research-and-training.html
October 18, 2016 - Florida State University College of Medicine Network for Clinical Research and Training
Status:
Inactive
Registered Date:
October 18, 2016
PBRN Acronym:
NCRT
PBRN Type:
Mixed Network (a combination of family medicine, internal medicine, pediatrics, nursing and/or other specialties)
…
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www.ahrq.gov/sites/default/files/wysiwyg/npsd/Perinatal_Dashboard_Data_2024.xlsx
January 01, 2024 - Data Submission Dashboard
Introduction
Introduction-Perinatal
The tables in this workbook present data on Perinatal reports submitted by AHRQ-listed Patient Safety Organizations (PSOs) to the Network of Patient Safety Databases (NPSD) through December 31, 2023. They include the relative frequencies of repo…
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www.ahrq.gov/research/publications/pubcomguide/pcguide1apc.html
March 01, 2025 - Publishing and Communications Guidelines
Appendix 1-C. YouTube Submission Checklist
Previous Page Next Page
Table of Contents
Publishing and Communications Guidelines
Section 1: Product Development
Audio and Video Products
Appendix 1-A. Release Forms
Appendix 1-B. Trademarks
Appendix 1-C. …
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www.ahrq.gov/talkingquality/measures/resources.html
April 01, 2019 - Resources for Health Care Quality Measurement
Several organizations and resources provide information on measures used in different health care settings. Refer to the Key Initiatives section to read about other initiatives that have contributed to understanding and improving the nation's health care quality. …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_infographic.pdf
January 01, 2019 - 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
CAHPS®
2019 Clinician & Group
Survey Database
How 330,390 patients from 2,002 medical practices
reported 5 measures of patient experience based on the 2019
Consumer Assessment of Healthcare Providers and
Systems (CAHPS®) Clinician & Grou…
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www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide172.html
October 01, 2014 - 172. Systems Strategy 2. Provide education, resources, and feedback to promote provider intervention
Treating Tobacco Use and Dependence: 2008 Update
Text version of slide presentation.
Action
Strategies for implementation
Health care systems should ensure that clinicians have sufficient t…
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www.ahrq.gov/pqmp/measures/child-hcahps.html
August 01, 2021 - Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS)
Measure Domain: Patient-Reported Outcomes (Health Outcomes and Patient Experiences of Care)
Measure Sub-Domain: Patient Experience
PQMP COE: CEPQM
Associated NQF # and Name: 2548, Child Hospital CAHPS (HCAHPS)
Rela…
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www.ahrq.gov/news/newsroom/case-studies/criteria.html
December 01, 2019 - AHRQ Impact Case Studies Criteria
AHRQ Impact Case Studies provide evidence of how AHRQ-funded projects impact health care outcomes, quality, cost, use, and access. Each Impact Case Study demonstrates how AHRQ-funded resources are actually being used to improve the health care system.
Impact Case Studies are …
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www.ahrq.gov/ncepcr/communities/pbrn/registry/chronic-obstructive-pulmonary-disease-ventura-county-medical-center-pbrn.html
September 04, 2013 - Chronic Obstructive Pulmonary Disease Ventura County Medical Center PBRN
Status:
Inactive
Registered Date:
September 4, 2013
PBRN Acronym:
COPDVCMCPBRN
PBRN Type:
Family Medicine Network (at least 75% are Family Medicine Clinicians)
Network Category:
Established
City:…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ
AHRQ’S CAHPS PROGRAM
Consumer Assessment of Healthcare Providers and
Systems
Jonathan Bakdash, Ph.D.
Social Science Analyst,
Center for Quality Improvement & Patient Safety, AHRQ
Agency for Healthcare Research and
Quality (AHRQ)
AHRQ is:
…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/2_mon_yee.pdf
June 02, 2025 - Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices
Meriter Medical Group
DeForest Fitchburg West Washington
McKee Stoughton Specialty Clinic
15
Comparison of 2013 CG-CAHPS Adult Visit
Survey Top-Box Scores
to the National 90th Percentiles
CG-CAHPS Comp…
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability.html
June 01, 2017 - Sustainability
Toolkit To Improve Safety in Ambulatory Surgery Centers
It is important to build in plans for sustainment when starting an implementation project. The resources below can help your ambulatory surgery center integrate sustainment activities into the project.
Training and Tools for Sustaining I…
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www.ahrq.gov/cpi/about/nac/snac-escarce.html
December 01, 2021 - SNAC Member: José J. Escarce, M.D., Ph.D.
Distinguished Professor of Medicine and of Health Policy and Management
David Geffen School of Medicine at University of California, Los Angeles
José J. Escarce, M.D., Ph.D., is a health economist, an internist, and a distinguished professor of medicine in the David …
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psnet.ahrq.gov/node/60271/psn-pdf
April 29, 2020 - Pain management best practices from multispecialty
organizations during the COVID-19 pandemic and public
health crises.
April 29, 2020
Cohen SP, Baber ZB, Buvanendran A, et al. Pain Management Best Practices from Multispecialty
Organizations During the COVID-19 Pandemic and Public Health Crises. Pain Med. 2020;21(…