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4301. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
      April 01, 2022 - Strategy 6P: Service Recovery Programs Contents 6.P.1. The Problem 6.P.2. The Intervention 6.P.3. Implementing This Intervention 6.P.4. The Impact of Service Recovery Programs References    Download Strategy 6P:   Service Recovery Programs  (PDF, 748 KB)     6.P.1. The Problem No ma…

4302. Implementing Your Surgical Site Infection Prevention Bundle: Slide Presentation | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/tools/surgery/modules/implementation/ssi-bundle-slides.html
      October 01, 2020 - Implementing Your Surgical Site Infection Prevention Bundle: Slide Presentation AHRQ Safety Program for Surgery Slide 1: AHRQ Safety Program for Surgery—Implementation Implementing Your Surgical Site Infection Prevention Bundle Slide 2: Learning Objectives After this session, you will be able to– …

4303. Patient Experience Measures from the CAHPS Cancer Care Survey (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
      January 01, 2005 - Patient Experience Measures from the CAHPS Cancer Care Survey CAHPS® Cancer Care Survey and Instructions Patient Experience Measures from the CAHPS Cancer Care Survey Document No. 509 2/15/2017 Patient Experience Measures from the CAHPS® Cancer Care Survey Introduction..................................…

4304. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
      January 01, 2014 - And it shows here just some of the access-related questions. … It certainly got our attention on the issues of access. … We are seeing improvements in access. … And how do we get private access to our data?” … So you would not have access as a Medicare health plan to your own data.

4305. Resources for Advanced Practices (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/advancedpractice-guide_final508.pdf
      March 26, 2018 - ........................................................................................... 2 Open Access … to Medical Notes Patients can be engaged in their own care by having access to their medical records … This includes access to medical information, such as lab results or scheduled appointments, and access … Open access may be achieved with an electronic solution, typically a patient portal, or may be as simple … Common elements include changes in workflow, communication, and access to care to help practices better

4306. Resources for Advanced Practices (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/advanced-practice-guide.pdf
      March 01, 2016 - ........................................................................................... 2 Open Access … to Medical Notes Patients can be engaged in their own care by having access to their medical records … is a leading approach to enhancing patient and clinician communication by providing patients with access … This includes access to medical information, such as lab results or scheduled appointments, and access … Open access may be achieved with an electronic solution, typically a patient portal, or may be as simple

4307. The EvidenceNOW Key Driver Diagram (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/KeyDriver_onepager.pdf
      January 01, 2019 - Select the top “Tools and Resources” Button to access the entire searchable collection of over 100 EvidenceNOW … Access a complete description of the key drivers and change strategies at: https://www.ahrq.gov/evidencenow

4308. Behavioral Health Risk Assessment (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/perinatal/chipra-0085-fullreport.pdf
      December 31, 2015 - Behavioral Health Risk Assessment Behavioral Health Risk Assessment Section 1. Basic Measure Information 1.A. Measure Name Behavioral Health Risk Assessment 1.B. Measure Number 0085 1.C. Measure Description Please provide a non-technical description of the measure that conveys what it measures to a broad …

4309. The Role of Patient Safety in the Device Purchasing Process (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Johnson.pdf
      January 01, 2004 - to demonstrate their concern that the pumps would become a workspace obstruction and would impede access

4310. SOPS™ ASC Webcast Transcript (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-asc-webcast-transcript-ad.pdf
      February 01, 2019 - To access the Q&A box, you may need to select the button with the three dots that's at the bottom of

4311. Reporting Subawards and Executive Compensation - October 1, 2010 (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/funding/grant-mgmt/subawards.pdf
      December 31, 2010 - The public does not have access to information about the compensation of the executives through periodic … (To determine if the public has access to the compensation information, see the U.S. … The public does not have access to information about the compensation of the executives through periodic … (To determine if the public has access to the compensation information, see the U.S.

4312. Key Driver 3: Optimize Health Information Systems to Extract Data and Support Use of Evidence in Practice | Agency for Healthcare Research and Quality
      www.ahrq.gov/evidencenow/tools/keydrivers/optimize-health-it.html
      November 01, 2018 - Select a Change Strategy to access related tools and resources. … Access all the tools and resources for Key Driver 3: Optimize information systems to extract data and … Access descriptions of all EvidenceNOW Key Drivers and Change Strategies. … Access the EvidenceNOW Key Driver Diagram . Print this page to PDF

4313. Observing Nurse Interaction with Infusion Pump Technologies (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Carayon.pdf
      January 01, 2004 - If the nurse consented, we then observed the nurse access the patient medication profile, take the medication

4314. Learning from Errors in Ambulatory Pediatrics (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Mohr.pdf
      February 01, 2004 - addition, they received a detailed instruction manual that explained the study protocol and how to access

4315. Team-Based Care: Improving Safety, Engagement, and Joy (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teambased-2.pdf
      May 01, 2016 - registered nurse, care team coordinator (medical assistant or licensed practical nurse), patient access … ■ Planned care principles, such as previsit planning, previsit labs, and advanced access to care.

4316. Armstrong, April | Agency for Healthcare Research and Quality
      www.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumarm.html
      October 01, 2014 - Armstrong was then awarded a Connetics Clinical Research Fellowship for Improving Access to Dermatologic … The grantee's long-term career goal is to increase access to specialist care for patients in rural and

4317. Improving Patient Safety with the Military Electronic Health Record (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Charles.pdf
      January 24, 2004 - and dental clinical information system that generates, maintains, and provides 24-hour secure online access … “One patient, one record” is the philosophy that captures the importance of real-time, on-demand access … A provider can access a patient’s prescription history using CHCS to better identify and prevent drug … Providers can access executive-level reports on common diagnoses and procedures to identify trends … Immediate access to key elements of the patient history permits easier comparisons and ensures that

4318. Health Care Transformation Among Small Urban Practices Serving the Underserved | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/berry.html
      April 01, 2015 - Most practices also implemented structured processes and strategies to: ensure timely access to services … , including off-hours access; to remind patients of appointments; follow up on missed appointments; monitor … Most of the practices were independent; operated with limited budgets and staff; and did not have access

4319. Health Care Transformation Among Small Urban Practices Serving the Underserved (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-berry.pdf
      April 01, 2015 - Most practices also implemented structured processes and strategies to: ensure timely access to services … , including off-hours access; to remind patients of appointments; follow up on missed appointments; … Most of the practices were independent; operated with limited budgets and staff; and did not have access

4320. Preventing Device-Associated Infections | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cauti-tools/phys-championsgd/section4.html
      October 01, 2015 - That is, does the care require intravenous access? … That is, does the care require central venous access? … Indications include (1) no feasible peripheral venous access, (2) the use of pressors and hemodynamic … monitoring, and (3) the use of medications that are phlebitogenic or require central access for infusion … PICCs have become popular in the hospital setting and are used in patients who may require intravenous access