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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Measurement
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1 … Patient Safety Culture
Prepare a plan for determining if TeamSTEPPS worked
®
TEAMSTEPPS 05.2
Mod 1 … Page ‹#›
Office-Based Care
TeamSTEPPS Phases
Requires
Measurement
®
TEAMSTEPPS 05.2
Mod 1 … the job)
(Organizational results)
M
U
L
T
I
L
E
V
E
L
A
P
P
R
O
A
C
H
®
TEAMSTEPPS 05.2
Mod 1 … teamwork
To measure changes in knowledge
Caution
Items tend to be too easy
®
TEAMSTEPPS 05.2
Mod 1
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
January 20, 2006 - 1.
2.
3.
What new information will you collect?
1.
2.
3. … 1.
2.
3. … 1.
2.
What do you want to achieve?
1.
2.
What information will you communicate?
1.
2. … 1.
2.
How will you communicate?
1.
2. … 1.
2.
3.
4.
5.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Change Management
TEAMSTEPPS 05.2
Mod 1 05.2 … Page ‹#›
Page ‹#›
RRS
1
Learning Objectives
List Kotter’s Eight Steps of Change
Identify errors common … creating a
new culture
Begin planning your organizational change strategy
®
TEAMSTEPPS 05.2
Mod 1 … best practices
(10 minutes)
Step 3: Prioritize best practices
(10 minutes)
®
TEAMSTEPPS 05.2
Mod 1 … 05.2 Page ‹#›
Page ‹#›
Office-Based Care
John Kotter
8 Steps of Change
®
TEAMSTEPPS 05.2
Mod 1
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Summary: Putting It All Together
TEAMSTEPPS 05.2 … Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Learning Objectives
Review the tools and principles of TeamSTEPPS … and the change team in introducing TeamSTEPPS in an office-based care setting
®
TEAMSTEPPS 05.2
Mod 1 … Page ‹#›
Page ‹#›
Office-Based Care
2
TeamSTEPPS Core Teamwork Skills
3
®
TEAMSTEPPS 05.2
Mod 1 … Assessment
Recommendation
Call-out
Check-back: Closed loop communication
Handoff
®
TEAMSTEPPS 05.2
Mod 1
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
January 01, 2010 - Slide 1
for
Office-Based Care
Introduction
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page … ‹#›
RRS
1
Collaboration of:
Agency for Healthcare Research and Quality (AHRQ)
Department of Defense … setting
Office-based care TeamSTEPPS tailors to the office-based setting
TEAMSTEPPS 05.2
Mod 1 … 05.2 Page ‹#›
Page ‹#›
Office-Based Care
3
TeamSTEPPS Skills
TEAMSTEPPS 05.2
Mod 1 05.2 Page … BMJ 2001;323:1-6. http://www.bmj.com/content/323/7316/784
Haig K, Sutton S, Whittington J.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
January 01, 2006 - Slide 1
for
Office-Based Care
Leading Teams
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page … ‹#›
RRS
1
Leading Teams
Definitions of leadership center on the concept of influence:
“A process whereby … tasks are understood
Being knowledgeable of team members’ skills and expertise
TEAMSTEPPS 05.2
Mod 1 … feedback
Facilitation of briefs, huddles, debriefs, and conflict resolution
TEAMSTEPPS 05.2
Mod 1 … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
12
Front Office Scenario
Jack, an
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Teaching and Coaching
TEAMSTEPPS 05.2
Mod 1 05.2 … Page ‹#›
Page ‹#›
RRS
1
Objectives
Address teaching TeamSTEPPS tools as a part of a coursework style … coaching TeamSTEPPS tools individually, using the 3 I’s coaching method
®
TEAMSTEPPS 05.2
Mod 1 … mix and match coaching models you see fit to use in your unique environment
®
TEAMSTEPPS 05.2
Mod 1 … video to see how SBAR is introduced to the team in their weekly meeting
®
TEAMSTEPPS 05.2
Mod 1
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/urine-culture-practices-icu.pptx
March 01, 2015 - Slide 1
Urine Culture Practices in the ICU; Antibiotic Stewardship; Practical ICU Tools; Using Results … from the Safety Culture Surveys
1
Mohamad Fakih, MD, MPH
Medical Director, Infection Prevention and … Joseph Mercy Hospital
1
Additional Presenters
William Miles, MD, FACS, FCCM, FAPWCA
Director of … Center
Professor of Medicine
Wayne State University School of Medicine
Detroit, MI
3
3
Polling #1 … was 3% per catheter-day
7
Picture of Routes of Entry
Maki and Tambyah, Emerg Infect Dis 2001; 7: 1-
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/system/pfhandbook/Mod5App.pptx
May 17, 2013 - Slide 1
A Guide on Workflow Mapping
LA Net Community Health Resource Network
A Practice Based Resource … This session is meant to provide basic knowledge in workflow mapping, while demystifying the process.
1 … Here they are marked in the following order: 1) Appointment list review, 2) Appointment status, 3) scrubbing … After Step 6 Your next step will be to PDSA one of the identified fixes for improvement
Step 1: … Option #3)
Low Complexity Low Complexity/Low Impact
(Option #2) Low Complexity/High Impact
(Option #1)
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/system/pfhandbook/Mod17App.pptx
June 20, 2013 - Slide 1
Workflow mapping:
a tool for achieving meaningful use
Center for Excellence in Primary Care … UCSF Department of Family
and Community Medicine
Tom Bodenheimer, MD
1
Goals
Explain workflow mapping … work with their EHR vendor so that the vendor understands how each person will use the EHR
Examples 1 … If your practice is quite small, like a 2-3 doc practice with 1 MA, 1 RN and an operations manager, your … Step 1 is the prework that needs to be done by the team before the one designated person can actually
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www.ahrq.gov/downloads/monahrq/ppt/MONAHRQ1vs2_Presentation.ppt
February 01, 2011 - Slide 1
Comparing versions 1.0 and 2.0
Visit our Website at:
www.monahrq.ahrq.gov
For technical assistance … Load precalculated measure results; flow chart moves from left to right detailing the steps:
Step 1: … : You generate a Web site
Step 5: You host your Web site
*
MONAHRQ 2.0 Data Load Options
Step 1: … Load precalculated measure results; flow chart moves from left to right detailing the steps:
Step 1: … Slide title: MONAHRQ 2.0 – Load CMS Hospital Compare Data
Slide explanation circle 1: Download the
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www.ahrq.gov/downloads/monahrq/pdf/MONAHRQ_pres.pdf
December 14, 2009 - Slide 1
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care • www.ahrq.gov
-
www.ahrq.gov/downloads/monahrq/pdf/open-source-webinar.pdf
June 18, 2015 - Slide 1
MONAHRQ Open Source Framework
June 18, 2015
Input Your Data. Output Your Website. … Welcome and Introductions
2
Agenda
1. Introductions
2. Brief Overview of MONAHRQ®
3.
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www.ahrq.gov/sites/default/files/wysiwyg/chain/practice-tools/scenario-1-sbar.pdf
March 19, 2017 - Scenario 1 … Telephone communication for
resident on warfarin
Date: __8/17/07____Time: ___2:30pm____
Scenario 1:
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/roles-of-pcmhs-and-acos-in-coordinating-patient-care-white-paper.pdf
December 01, 2010 - Layout 1
The Roles of Patient-Centered Medical
Homes And Accountable Care
Organizations in Coordinating … ....................................................................................................1 … ....................................8
References………………………………………………………………………………………..………..10
1 … opportunity to
increase the extent and effectiveness of care coordination in the United States.
1 … summarize key
points.
1
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/presentations/2008update-overview/slide.ppt
May 07, 2008 - Slide 1
Treating Tobacco Use
and Dependence
2008 UPDATE
U.S. … Clinical Practice Guideline: Treating Tobacco Use and Dependence Update
Update process started 7-1- … deliberations and discussions about the guideline content
PHS
Guideline Update Development Phases
1. … The patch was selected as the reference group to have an effect size of 1 because it was the first medicine
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/clabsitools/clabsitoolsap1.pptx
February 01, 2013 - Slide 1
It has been
weeks since our unit’s last central line-associated blood stream infection
1 2
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/tool17/literacy-tool17.ppt
January 01, 2010 - Slide 1
Navigating the Health Care System
A Health Literacy Perspective Through the Eyes of Patients … Scheduling confusion
It took a total of 2 calls, 4 selected options, 2 connections, 1 voicemail message … , 1 call-back and a final conversation with an Enhanced Care staff member to get my appointment. … Requested BP Check
ADD PIC
120/83
1/10/09 Before giving blood:
108/74
1/11/09 With home monitor … insulin to 19 units
Start Metformin ER 500mg, 4 pills in the morning
Start Lisinopril/HCTZ 20/25mg, 1
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/presentations/2008update-full/slides.ppt
August 01, 2009 - Slide 1
*
Treating Tobacco Use
and Dependence
2008 UPDATE
U.S. … Remind patients of quitline support (1-800-QUIT-NOW). … Smokers should use at least 1 piece every 1 to 2 hours for the first six weeks and the gum should be … Instructions to chew the gum on a fixed schedule (at least one piece every 1-2 hours) for at least 1- … PHS
*
Systems Strategy 1.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
February 28, 2014 - Scenario 1
Team Performance Observation Tool
Date:
Unit/Department:
Team:
Shift: … Rating Scale
Please comment if
1 or 2.
1 = Very Poor
2 = Poor
3 = Acceptable
4 = Good
5 = Excellent … 1.